JCPenney Employee Reviews in Massapequa, NY
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Closing down
The company decides to close store down , but do not allow you time to seek new employment before hand because they continue to change date with out notifying you.
The higher up management does not come to the floor to assist when the store traffic picks up. They will call to see what the issue is and never appear .
for the years I've worked with the company they have gone in so many directions that it has left the staff dazed and confused.
The higher up management does not come to the floor to assist when the store traffic picks up. They will call to see what the issue is and never appear .
for the years I've worked with the company they have gone in so many directions that it has left the staff dazed and confused.
Pros
hour lunches, full time benefits
Cons
no direction, no training
Productive and fun
I really liked this job. They are very understanding. If you have to leave work early they will let you leave. If you cant come in on a certain day, all you had to do is call in a couple hours before to tell them you cant come in. Sometime the store would get really messy and you cant really clean it in a whole days worth because the customer will just come and mess up again.
Poor work culture and structure
The culture is very cutthroat and is run like a high school popularity contest. The store managers do not hold associates accountable for their actions and make it hard to uphold any disciplinary actions for poor attendance. They tend to favor employees who they know will make a scene when they don't get their way and do not protect their employees who consistently do the right thing. As the HR supervisor this made it hard to comply with company standards.
Cons
tense work environment
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productive, busy, challenging at times
Liked working with fellow associated and customers.
Learned how to sell jewelry.
Liked working with the management team.
Family oriented business and employees.
Helping customers to find what they need.
Learned how to sell jewelry.
Liked working with the management team.
Family oriented business and employees.
Helping customers to find what they need.
Pros
Employee discount/ Benifits
Cons
Store closure
work ethics
A typical day at work is working with customers and assisting them in appliances. I am my own boss and I prove that in my work performance. My workplace has many employees carrying out task and doing what they are told to do. The most enjoyable part of my day is assisting customers and being told I'm great at it.
Fun and Productive Place to Work
A typical day at work required me to organize the juniors and misses department, work at the cash register, and greet customers. Over time I learned exactly where all of the clothes went including the name brands we carried. I also learned in training how to work the cash register (adjust prices if needed, pay a bill, credit applications, refund money back on a credit card, and how to close the registers at night). The managers and store manager were all awesome. They made the job enjoyable to make everybody move fast but have fun at the same time. The co-workers were just as nice and fun to work with. We all would help each other clean if we saw that a section was completely trashed. Every one worked very hard and made the store look spotless by night time even around Christmas time. This job wasn't difficult but it was challenging when a lot of cleaning needed to be done when merchandise was on sale or clearance. I enjoyed helping customers find the perfect outfit and best deals.
Pros
Fast-Paced Work Environment, Neat and organized store
Cons
Insufficient Hours
Fun workplace
All employees were like family. We always help each other with keep the store clean from clutter. We always try our best to make all customers that come to the store feel welcome and to make it a fun place to shop.
I learned to always take breaks when scheduled on when on shift.
Always be respectful to yourself and others.
Always remember to greet and smile to the customers. Help them when needed.
Always stay in a positive when the work is overwhelming.
Some customers will come into the store, pick up an item and put
it back nice and neat. Others will put it anywhere they please. It does get overwhelming and stressful.
When I was working in the fitting rooms, it does get agitating cause some people will leaving items in the fitting room that they are not buying, others will put on the rack outside the fitting rooms.
I learned to always take breaks when scheduled on when on shift.
Always be respectful to yourself and others.
Always remember to greet and smile to the customers. Help them when needed.
Always stay in a positive when the work is overwhelming.
Some customers will come into the store, pick up an item and put
it back nice and neat. Others will put it anywhere they please. It does get overwhelming and stressful.
When I was working in the fitting rooms, it does get agitating cause some people will leaving items in the fitting room that they are not buying, others will put on the rack outside the fitting rooms.
Pros
Appreciation meals, Associate discount days
Cons
Short breaks, Overwhelming work loads over the biggest sale days and holidays
Interactive and hands on in every area of the store function
Contributre in all areas, from the back of the store to the front of the store. learned a lot about how the store operates, from receiving and preparing products, customer service, and merchandising by seasons and styles. co-workers have great upbeat personalities.
It's a place of work mainly for people with no social lives.
i'm a young guy that enjoys my personal time and work time twice as much. Working here i was surrounded with anti social coworkers that were 2x older than i am. I've learned that in a clothing dept. store you have to always be alert for people trying to "jip" the store for their merchandise.
Retail Sales is a great way to meet new people
Helping fellow shoppers, what could be more fun than that! This job taught me how to advance my sense of style and help others create their own . Since the job was salary plus commission, we shared sales equally or as equally as possible. This allowed us to alternate on the register while one of us kept the Department neat and presentable. Working as a team was what it was all about. We enjoyed the camaraderie and a sense of purpose.
Pros
Part time hours worked well with my full time job schedule.
Cons
none
best job ever
open and close dept, give great customer service, co-workers and I always had a great day. do all ordering of furniture and home goods for customer and delivery handling with follow-up calls
Pros
working with customers daily and putting a smile on their faces
Cons
free lunches
Amazing place to learn how to deal with difficult people
Every day is an adventure at JCPenney’s. No two customers are the same, which is what makes my day enjoyable. I rather enjoy speaking to difficult customers. I see them as a challenge to change their perception, all the while, I am learning from them by studying them as well. Those non-verbal cues help me in diffusing many situations.
Claimed Profile
70
out of 100
Comparably
Diversity Score
TOP30%
In the Top 30% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at JCPenney.
