JEA Employee Reviews

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5.0
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Love working with JEA in the industrial atmosphere
Electrical and Instrumentation Technician (Current Employee) –  Jacksonville, FLMay 15, 2019
JEA is a company with endless Job/ Career opportunities.
JEA offers many levels of advancements for its work-force. JEA offers a broad selection of in house schooling/ training opportunities for its employees.
One can choose to take a course on Microsoft Word or one could choose to enter into a four year certified apprentice program for a craft such as Electrical/ instrumentation/ operations and even mechanical maintenance technician.
JEA offers an excellent benefits package for all employees as well a retirement plan.
Pros
professional, benefits, retirement, awesome family
Cons
unstable (do to market) fossil fuels
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2.0
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Depending on the specific department, can be very rewarding, or very oppressive.
Pipefitter Crewleader UIS (Former Employee) –  Jacksonville, FLJanuary 12, 2019
A full work day, so time passes quickly. Working in the water department keeps a lot of variety in the daily tasks. Management could be better, but there is good training for management. The workplace culture can be quite hostile, upper management is trying to correct this, but many entrenched individuals have not been dealt with. The most challenging and also most rewarding part of the job is serving the community during emergencies and Storm Duty.
Pros
Good pay, good safety practices, rewarding serving the community.
Cons
High degree of hidden Nepotism and corruption
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1.0
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Great pay, very poor management, toxic work environment, very cut throat and stressful due to poor management team!
Wastewater Treatment Plant Operator (Former Employee) –  JacksonvilleNovember 11, 2018
Wouldn’t do it, great pay everything else sucks especially the JEA management team! They don’t care about employees would rather get rid of people rather than work with them. Always on your back about something you can’t control like sample results, phantom fecal failures etc. Toxic work environment has been created by the management team!
Pros
Salary, time off
Cons
Stressful, toxic work environment. Poor management, cut throat employees and management. Very poor work culture and management on your back constantly.
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5.0
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workplace, games
Purchasing Agent (Former Employee) –  21 West Church StreetOctober 9, 2018
Work day is steady and productive. I learned the importance of meeting deadlines and providing information as needed for management. Being on time to work, calling in must be before your start time. Discussing your work classification that you feel you need more training to management will result in more training. training was available for all department. I experienced that the hardest part of my job were maintaining professional customer service and safety procedures. Respect each and every co-worker. The most enjoyable part of my job having every up to date computer and software.
Pros
Free lunch during monthly meetings
Cons
Health care and on site Gym
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4.0
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SOCC area was a fun, relaxing place at times and bang on hard at others.
CSR2 (Former Employee) –  Jacksonville, FLSeptember 10, 2018
SOCC is the Systems Operations Contril Center and the hub of electrical activity, water and sewer so you were on your toes at all times. Answering outrage problems or answering emails for the job types may Dee for a interesting night of work.
Pros
Great pay.
Cons
Hurricane seasin.
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5.0
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Productive workplace
Customer Service Representative (Former Employee) –  Jacksonville, FLSeptember 3, 2018
Respond to billing inquiries and handle customers' high bill complaints. Provide information about company programs, products and services. Report electric and gas emergencies and outages. Provide data to customers requesting new services and/or construction.
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4.0
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Becoming Full time at JEA
UI Designer (Current Employee) –  Jacksonville, FLJune 8, 2018
Becoming a full time employer at JEA is hard.

JEA just have to start trusting their employees and stop following old/updated concepts.

JEA is a good place to work and retire.
Pros
JEA find good contractors
Cons
JEA don't hire good people they let them get away
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2.0
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Crazy Town
Engineer (Current Employee) –  Jacksonville, FLMay 11, 2018
Poor Leadership, terrible work culture. You are unappreciated but the pay is good. Employees with tenure are counting the days to retirement. The worst place I have ever worked.
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3.0
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Educational experience
Customer Service Consultant (Former Employee) –  Jacksonville, FLApril 9, 2018
Great place to work enjoyed paid time off during the holiday's such as Christmas and New Years. Gained an abundance of experience while on ride along with the field technicians.
Pros
Occassionally a free lunch provided by contracting agency
Cons
contracted employees where constantly reminded that their were not offical employess of JEA
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3.0
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Current environment is toxic
Manager, Bulk Power Operations (Former Employee) –  Jacksonville, FLMarch 26, 2018
With JEA being up for sale, the environment is less than desirable. There have been multiple commission meetings and television interviews which have demonstrated the toxic environment.
Pros
Provides a valuable service
Cons
Lackluster benefits for an electric utility.
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4.0
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Pure politics but still functional
Employee (Former Employee) –  Jacksonville, FLFebruary 16, 2018
JEA overcharges every customer and has to figure out what to do with the extra money at the end of the year. Interesting public service. The pensions for senior executives are obscene.
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4.0
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Fast pace but fun to work for.
Purchasing Assistant (Current Employee) –  Jacksonville, FLOctober 23, 2017
JEA is a great company to work for. I've been here 4 year and I love it. I have great managers and I work with a great group of people. I would highly recommend JEA to anyone.
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3.0
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Provides Good Perks, but dislike workplace culture
Accountant (Current Employee) –  Jacksonville, FLSeptember 10, 2017
JEA provides excellent benefits to include defined benefit plan, flexible spending account, 401k. In addition, they offer on-site educational opportunities and wellness events. I'm not impressed with the culture of JEA; the people are not very friendly and for the most part very arrogant
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1.0
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Payroll
Payroll Specialist (Current Employee) –  Vancouver, WASeptember 4, 2017
No room for advancement. Kind of hard to know people there. There are to many employees that group themselves and make you feel left out. They could re do their benefits and find a more costly one.
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3.0
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Good company with areas that need better management to make improvements
Director of Planning and Development (Former Employee) –  Jacksonville, FLAugust 4, 2017
depending on which area you work in you have the ability to manage your employees. The Water and Wastewater group isn't one of those groups and doesn't have clear direction from senior management.
Pros
great company for trades employees
Cons
high turnover rate with employees in management
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5.0
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Productive, fun work place
Dispatcher (Former Employee) –  Jacksonville, FLAugust 1, 2017
I enjoyed working for Jea, also there was great team work, I've learned a lot of things. This job gave me great experience, What a great work place
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2.0
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Engineers are treated badly
Staff Engineer (Current Employee) –  Jacksonville, FLJuly 14, 2017
Engineers are looked down upon and are treated badly by management. They are not treated professionally and subject to menial tasks. The management is unprofessional and lacks integrity. They put you in difficult situations and unethical situations with no support or resources. There are no established or written processes or procedures. So when it comes to evaluation time, the managers can say you were sub-par because you didn't follow JEA processes or procedures even though there is nothing written or official. I recommend working here for 5 years to get the experience but leaving before you get thrown under the bus or put in an unethical situation by a manager.
Pros
Benefits
Cons
Lack of professionalism and integrity in Management
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3.0
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Government style management and work environment
Field engineer for approximately (Former Employee) –  Jacksonville, FLJuly 6, 2017
JEA is a great company to work for with many opportunities for advancement, great salary benefits and time off. With the new retirement program for the City of Jacksonville, new employees will now be elible for a 401k style pensions instead of the guaranteed plan offered by the City for so many years.
Pros
Time off, salary
Cons
unions vs management work environment
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4.0
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great opportunity while it lasted
Station Operator (Current Employee) –  Jacksonville, FLJuly 6, 2017
SJRPP/JEA was a fun place to work but now the bean counters decided to shut the place down. Lost opportunities for workers that invested time there with less than 20 years of service and 20 years of work left to work. Hopefully someone will have a huge heart and hire the unfortunates that are past there 40's and need to continue working. God Bless to all at the power park in the future.
Pros
Lots of overtime if you wanted it. Lots of days off.
Cons
The new pension plan is peanuts compared to the old plan
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1.0
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Disregard for labor law regulations
Management (Former Employee) –  MidwestJune 20, 2017
Regional management should be investigated for infractions of Labor Law regulations. The blame is placed on the manager's at the house level, but in reality it is the upper manager's that have disrupted the census, work environment and reputation of the house. HR should be looking at this and an investigation should be conducted. Vulgar language and threats seem to be the way to problem solve.
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Overall rating

3.8
Based on 72 reviews
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Ratings by category

3.9Work/Life Balance
3.8Compensation/Benefits
3.3Job Security/Advancement
3.3Management
3.4Culture

Ratings from women

2.2InHerSight Score

2.0Personal Development

2.6Career Opportunities

2.2Family Support

Women rate the female-friendliness of their workplaces on InHerSight