We do work in a 24/7 industry, and that leads to a very high-paced environment. We have to respond to our customer's needs and serve them in the time of crisis. On most jobs, we have 3 customers, the property owner, the Insurance company, as well as the 3rd party administrator. To deliver the kind of service our customers expect, we must respond to their calls and emails with urgency and that can be taxing on our employees over time. We do it with a Servant's Heart to serve our customers and live out our Mission Statement. We do our best as a company to make sure our employees aren't worked beyond their capacity in order to live up to our core values, including "Commitment to Family".
Jenkins Restorations makes every effort to hire for a specific position. Almost all business lines have tiers of advancement, and many leaders and managers are promoted from within the company.
We also encourage local managers to groom future leaders at all levels.
Those same leaders enforce a zero-tolerance policy for all forms of discrimination and have open-door (and anonymous) policies available to address HR issues as soon as possible once they know about the issue.