A technician position is required to be available 24/7 in our business as we have to respond to our customer's needs and serve them in the time of crisis. We have researched, and we feel our compensation for technicians is above market value. Our technicians commonly serve in that capacity for 1-3 years and then move to another position in the company. Although our Seattle branch has undergone a leadership change in the past year, the future is bright and the office camaraderie is on the rise.
Jenkins Restorations makes every effort to hire for a specific position. Almost all business lines have tiers of advancement, and many leaders and managers are promoted from within the company.
We also encourage local managers to groom future leaders at all levels.
Those same leaders enforce a zero-tolerance policy for all forms of discrimination and have open-door (and anonymous) policies available to address HR issues as soon as possible once they know about the issue.