We do offer both great benefits as well as upward mobility. We believe strongly in promoting from within our organization. We do work in a 24/7 industry, and that can lead to a lot of hours in a day. A technician position is required to be available 24/7 in our business as we have to respond to our customer's needs and serve them in the time of crisis. Our technicians commonly serve in that capacity for 1-3 years and then move to another position in the company that isn't on call 24/7. To deliver the kind of service our customers expect, we must respond to their calls and emails with urgency and that can be taxing on our employees over time. We do it with a Servant's Heart to serve our customers and live out our Mission Statement.
Jenkins Restorations makes every effort to hire for a specific position. Almost all business lines have tiers of advancement, and many leaders and managers are promoted from within the company.
We also encourage local managers to groom future leaders at all levels.
Those same leaders enforce a zero-tolerance policy for all forms of discrimination and have open-door (and anonymous) policies available to address HR issues as soon as possible once they know about the issue.