Airport Operations Agent current Employee
Bring back the caring value. Also, seek out and terminate incompetent and untruthful Inflight Supervisors.
Undercover Boss! They need to go through what others in lower positions go through on a daily bases. They have forgotten us on the real working end.
Unionize. There is no protection or any rights if not represented by a union
Higher job offer,treat every employee with respect because they are also your customers. Paid time off and enough coverage to pick up the slack.
Times are changing in the modern world and employees will look for companies with all the above benefits and more!
My company offer 1/2 days Fridays in Summer 7.5 work day, 7 sick days and 10 vacation and 3 personal days per year, plus the federal holidays!
Care more about their front line crew members. Staff their stations with more crew members. Do not leave stations short handed.
Answered - Airports Crew Member (Former Employee) - Los Angeles, CA
Increase the salary; reevaluate the policy and procedures for Paid Time Off
Answered - Airport Operations Agent (Current Employee) - Philadelphia, PA
Pay the agents more
Answered - Reservation Specialist (Former Employee) - Salt Lake City, UT