JetBlue Airways Corporation Employee Reviews

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5.0
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Productive fun working place
INFLIGHT CREW MEMBER (Current Employee) –  New York, NYNovember 13, 2018
I come to work 50 minutes prior, meet my crew do my pre flight checks and get ready to start my trip. The most enjoyable part of my day is customer service making sure all my customers have the best experience.
Pros
Great people great staff get to travel see new places
Cons
Long days cleaning the plane after turns
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4.0
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Fast-Paced fun environment.
Supervisor Airport and Ground Operations (Current Employee) –  West Palm Beach, FLNovember 12, 2018
JetBlue as a growing company is a great place to work and co-workers treat each other like family. Benefits are great and most leaders are dedicated to company culture and values.
Pros
Benefits
Cons
Lack of Consistency
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4.0
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Know What You Are Signing Up For
Inflight Crewmember (Former Employee) –  Boston Logan International Airport, MANovember 10, 2018
Rewarding job but be sure to do your research prior to applying. Being a flight attendant is not what it is cracked up to be - there is no glamour in it. One of the best and most rewarding jobs I've had, but it can be physically and mentally exhausting at times.
Pros
Flexible scheduling, free flights, benefits
Cons
12+ hour days, being away from family for multiple days every week
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5.0
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Excellent company that lives it's values
Manager Regulatory Compliance (Former Employee) –  Long Island City, NYNovember 9, 2018
A very forward leaning, fast growth company that is changing and adapting to the ever changing landscape of commercial aviation. The company lives its values and goes out of its way to put people first.
Pros
Fast paced, room for advancement.
Cons
High stress
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4.0
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Great Crew members
Supervisor Airport Operations (Former Employee) –  White Plains, NYNovember 8, 2018
Upper leadership does not care or stand by their employees. Great people work really hard to make this company successful but they are not recognized or rewarded. No appreciation for the dedication or hard work provided.
Pros
great friends
Cons
poor leadership
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3.0
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Low pay, high expectations
Reservations Agent (Former Employee) –  Salt Lake City, UTNovember 7, 2018
Not enough pay for the amount of stress during work hours and certainly not enough pay to compensate for the amount of time required outside of work hours to manage your schedule, read the millions of corporate emails and be on call 24/7 for mandatory overtime.
Pros
Work from home
Cons
See review
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5.0
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Great place to work!
Supervisor (Current Employee) –  Portland, MENovember 6, 2018
JetBlue is a great company based on the five values: Safety, Caring, Integrity, Passion and Fun; whose mission is to bring Humanity back to air travel.
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1.0
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Very stressful place to work
Crew Member (Former Employee) –  Denver, CONovember 2, 2018
All of your managers and the GM are all back stabbers. They act like your friend and then say you do things that get you in trouble. The fellow crew members are just as bad. Very strict on the dress code. Does not let you be yourself. Horrible company in Denver to work for.
Pros
free flights
Cons
management
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4.0
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na
Airport Operations (Current Employee) –  Chicago, ILNovember 1, 2018
Review and verify appropriate identification and checked in customers for flights
Assist with aircraft readiness by cleaning and completing any security checklist tasks
Announce flight information to customers regarding: Inbound/Outbound flight information, boarding and delay’s
Manage the Baggage Office by assisting customers with locating delayed or missing checked bags from their flight through research and follow up calls with other stations
Modify customer’s reservation by rebooking/adding flight segments, selling ancillary items, adding travel bank credit and verifying personal information via Sabre
Provide customer service by always offering options first and assuring them that their experience is important to me
Troubleshoot reservation mishaps with Crew Support Call Center as second option
Complete monthly knowledge modules that updates crew on safety, enhancing customer service and company policy
De-escalate customer issues through conducting ‘promises’ training and using sabre interact
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4.0
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Fun place to work and great benefits
Ground Operations Agent (Current Employee) –  Washington, DCOctober 30, 2018
Loved working here. Loved the free flights and the schedule flexibility. I go to meet many hard working people and made connections that will last a lifetime.
Pros
Free flights
Cons
Long working hours
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5.0
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Jetblue practices values that all crew members have the opportunity to apply
Reservation customer support (Current Employee) –  Orlando, FLOctober 30, 2018
Jetblue is a famiy oriented company that does its best to make sure all values are incorporated at all times. Jetblue continuously includes all teams with daily updates and trainings about the company
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3.0
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There are limited opportunties
Manager Inflight Safety Programs & SMS (Former Employee) –  Long Island City, NYOctober 29, 2018
JetBlue is a good company for someone who is starting off in the industry. There are some promotional opportunities but depending on what area yo whork in it can be limited
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3.0
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Good company
Human Resources Generalist (Current Employee) –  Long Island City, NYOctober 29, 2018
JetBlue is a really good company to work for but they don't offer maternity leave. Compensation is not competitive and the culture is fading. Everyone does not live the values.
Pros
travel benefits, people
Cons
compensation, leadership
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5.0
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feel like a family at work
Seasonal (Current Employee) –  Carolina, PROctober 26, 2018
-One of the best experience in my live at that environment.
-the management are great.
- the culture of the company is awesome.
- jet blue is pro employee on the first day you feel like home
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3.0
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Great experience
IT Manager (Former Employee) –  Salt Lake City, UTOctober 25, 2018
I worked for JB for more than 10 years. I was given lots of opportunities to advance my career. I learned a lot about the airline industry. The airline industry is a lot of fun.
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5.0
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Great place to work
Analyst (Current Employee) –  Long Island City, NYOctober 24, 2018
I've always loved working at JetBlue. Great culture, great people. It's a work hard, play hard environment. Highly recommend this company. The flight benefits are a huge plus as well.
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5.0
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Great company to work for !
Baggage Assistance Crew Bilingual (Current Employee) –  Orlando, FLOctober 24, 2018
I love JetBlue. They are a great company to work for, schedules are very flexible, management is great. They care and listen to your opinions. All the supervisors that I've had are wonderful.
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4.0
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Loved Reservations
Reservations Agent (Current Employee) –  Orlando, FLOctober 21, 2018
Over all JetBlue is an amazing company! The culture and support is clear from day one. You are not a number here.

I went a month without Working from Trading hours and VTO that is offered nearly every day. Working from home is great, till you realize you don't leave the house ever. It is stressful.

Not all calls are easy, you will be yelled at and cursed at, but not always. Work for the good calls and forget the bad, each call is different.

You work on a shift bid, but it is easy to trade hours to make a schedule work for your family needs.
Pros
Free flights
Cons
Not Livable wage for Zip code restrictions.
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2.0
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I wouldn’t suggest it ... :/
Inflight Crewmember (Former Employee) –  BostonOctober 21, 2018
Prepare to work 13+ hour long days. You will be relocated and barely ever get to see your family or have holidays off. The management is poor and you have team leads that are suppose to be there supporting and helping you when you need it but many of them fall short of just that or simply don’t care.
Pros
Travel benefits
Cons
Poor management, low pay, long hours
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5.0
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Fun workplace
Ground Operations Agent (Current Employee) –  DCAOctober 20, 2018
-Lots of breaks in between flights
-Fly for free
-Managers are pretty cool
-The pay is not the best
-Flexible hours with other crewmembers
-Fun culture
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Overall rating

4.2
Based on 741 reviews
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3.9Work/Life Balance
4.0Compensation/Benefits
3.7Job Security/Advancement
3.5Management
4.1Culture

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