If I were in charge i won the telemetry step down unit to 4:1 and increase patient care technician training to make the unit more knowledgeable because this level of care requires a rationale to go along with the work. CHF, Sepsis, new onset diabetes, COPD exacerbation, pneumonia, and new onset A. Fib are all diagnoses that lead to frequent hospital stays. Education is extremely important to both patient and family member at this level of care. We never just tell a patient to use an incentive spirometer, we teach them how and tell them why. Every encounter is a new opportunity to learn and education reduces readmission. a knowledgeable staff that can increase patient education is how we reinforce information to the patient. "It is actually a wonderful thing that you are calling to go to the bathroom, it means your Lasix is working. We need to get the extra fluid off of you."
Answered - Registered Nurse (Current Employee) - Edison, NJ
Answered - Registered Nurse (Current Employee) - Atlantis, FL
Change the Phlebotomist Supervisor.
Answered - Lab Assistant II / Preceptor / Lead Phelbotomist (Former Employee) - Atlantis, FL