JM Swank, LLC Employee Reviews

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2.0
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Was good at one point
Employee (Former Employee) –  North Liberty, IAJuly 13, 2018
This company was great at the beginning. There were hours to be had if you wanted them. The co workers are great and very friendly. Raises are at a minimum and the work/life balance has shifted in a downward direction. The company is going through some significant changes, while some are good, some are also bad. Management seems to be more focused on what they THINK is more productive, but it is at the mercy of the employee and their work/life balance. Job security as well could be up in the air with the acquisition of properties in other states and the constant reassurance of being committed to the area. Have seen many individuals leave the company recently, both voluntarily and involuntary. I feel as if that will continue for the foreseeable future.
Pros
Wellness Team, Friendly co workers
Cons
Work/life balance, management, OT being basically eliminated
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5.0
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Productive and fun workplace
Finance Accounting Intern (Former Employee) –  North Liberty, IAMay 14, 2018
Such a great environment to be in, and there was always someone to help if you needed it. All the workers were extremely nice and welcoming. Even in the warehouse, the individuals were amazing and always helpful to the newbies that they had never seen before. No matter how busy someone was, they would put down whatever they were doing to help.
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2.0
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Bought by equity company
Employee (Current Employee) –  North Liberty, IAAugust 28, 2017
JM Swank used to be a great company to work for. They were acquired by an equity company and it's been downhill from there. No leadership, system changes and issues that aren't being addressed. No care for employees or customers. It's all about the $$$$.
Pros
benefits
Cons
work hours, manangement, lack of investment in current staff
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1.0
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N/a
Customer Operations Representative (Current Employee) –  North Liberty, IAAugust 14, 2017
More focused on what is best for the company rather than the customer.

Can be family focused. Many people have worked there for many years.

Lots of turnover recently.
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2.0
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Relationships with customers are not important
Customer Operations Representative (Current Employee) –  North Liberty, IAAugust 7, 2017
Becoming more of a call center rather than focusing on the customers best interest. If you enjoy being a call center rather than building and retaining relationships then this would be the place for you to work
Pros
Hour lunch, family friendly
Cons
New ownership, long hours, not customer focused
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5.0
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Great Place to Work
Intern (Current Employee) –  North Liberty, IAJuly 7, 2017
I am currently interning at JM Swank and the company has given me so many great experiences and new skills to learn. Everyone is very willing to talk to you and help you out with any questions you may have. I feel very comfortable here because of the relaxed and friendly environment.
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5.0
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Great place to work
Manager (Current Employee) –  North Liberty, IAJuly 7, 2017
I joined JM Swank last year and it has been a great experience. There is a great mix of long tenured staff and new hires that brings a nice balance. People are genuine, help each other, and are focused on the customer. It's an exciting time of change as we transition from a division of ConAgra to a stand alone company that controls our own destiny. We are investing in growth and tools to support that growth.
Pros
Supportive and engaging work environment, great location/parking, company on the rise.
Cons
Rapid change always creates communication challenges. Need even more great people to help us grow!
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4.0
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Productive and Fast Pace Environment
Manager, Customer Service (Current Employee) –  North Liberty, IAJuly 6, 2017
JM Swank is a productive and fast pace environment. Employees care of their customers and care about each other. JM Swank values their employees and shows their appreciation often.

I enjoy working with employees and customers to solve issues and take care of customer needs.
Pros
Free chair massages for employees!
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5.0
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This is a good company to work for
Current Employee (Current Employee) –  North Liberty, IAJune 30, 2017
JM Swank has great employees that care for and enjoy being around one another. Everyone works together and is willing to help others. Management really cares for their employees. The office also has a great wellness team that provides things such as healthy snacks in the office and fitness opportunities outside of work. It really helps with the work/life balance. It also has great pay and benefits. The work can be challenging, but everyone is there to help you learn and grow. Overall, JM Swank is a great place to work.
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3.0
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employees are great people
Sales Representative (Former Employee) –  North Liberty, IAJanuary 5, 2017
People there treat you like family. You learn something new everyday within the business that you didn't know before. It can be a fast pace environment and you get to work with every department within the company.
Pros
great people
Cons
can be stressful at times
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4.0
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Good place to work
Finance Manager (Current Employee) –  North Liberty, IAAugust 14, 2016
When part of ConAgra Foods, this was a great place to work. It was great to be part of a large corporation but with a small office feel. Pay and benefits were very competitive. JM Swank employees felt like family. JM Swank was recently sold to a private equity firm (July 2016). It is too early to review how things may change.
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4.0
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fast paced, kept busy.
Forklift Operator (Former Employee) –  North Liberty, IAJuly 1, 2016
Organized warehouse full of food ingredients. The smell is favorable in my opinion. There are a few forklift operators driving around gathering pallets to load onto trucks for shipping.
Pros
good forklift job to have
Cons
small area for how many forklifts are driving around
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Overall rating

3.5
Based on 13 reviews
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3.5Work/Life Balance
3.8Compensation/Benefits
3.0Job Security/Advancement
2.9Management
3.2Culture

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