Jo-Ann Fabric and Craft Stores
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153 questions

Have better pay and more staff. Give appropriate raises to those who deserve it.

Answered April 25, 2020

I started at federal minimum wage for my state at $7.75 an hour. It's taken me years to even get to $8.15 an hour, despite how much I do at that store.

Answered May 12, 2020

I honestly think it varies from store to store. I've heard some bad things about other locations, but mine overall is great including both coworkers and management.

Answered May 27, 2019

The daily expectations are extremely high. You are expected to have knowledge about crafts, sewing, etc and share with incoming customers all while meeting arbitrary and high expectations from the corporate office for barely above minimum wage. The employees with knowledge have to hold up the weakness of the ones who have none, or don't share, or don't care to learn/remember. Also time limits are applied to how much time you can spend per customer (very tiny amount) or spend fulfilling an online order (sometimes this is an impossible task at those time limits).

Answered March 12, 2020

No they don't, you really need them to work there anyways. Too much drama.

Answered September 1, 2019

Bad management, and if you don't swear your life to working with them for a low wage and no chance of a raise they will try to get you fired or force you to quit.

Work with them for over a year and it started to become clear that it was all numbers, which meant for them to reach their money goals they always kept staff under staff and pretty much went cheap with everything. That also means that there were no people on the floor to help customers or help with lines.

The earpieces/radios they have you use was 1. Disgusting, 2. Hardly worked half the time so if you couldn't hear or missed something you got in trouble for it.

Constantly being hogged about preventing theft but with the set up of the store/registers, lack of training, and how busy it always got it on top of lack of staff was near impossible to keep an eye out.

Training was also not good, there were still a bunch of things that I had no idea how to do or about how certain policies worked(including the ones that was constantly being changed every other month) that they either choose to ignored/follow on these policies whenever they felt like it(they returned clearance items,was flip flop when following policy if they got complaints about them , even made a fuss for helping customers find coupons that didn't involved them signing up for emails/mailers).

Speaking of mailers/emails, was constantly on everyone about keeping signup numbers up, problem was many people either didn't want them or it was regulars who already signed up for them so there was only so much that could be done.

They also try to offer giving me an handbook to work the dinosaur registers better but they only had one copy, you couldn't take it home and they expected you to do it either on you breaks(which were short and started while you were on the floor which meant that if you were stopped for any reason trying to get to the breakroom it was time wasted).When I brought this point up they highly implied that i should come in on my days off to read and study it.(BIG No No legally. Employers are required to pay you for any training done. And no they did not offer to pay for that time either.)

It gotten to the point where they tried to get me fired, things that they once were understanding about before was now a no-no, gotten to the point that i would have been fired if i didn't quit on my own terms which seem to be there goal overall just to get rid of me.

It definitely a combination of both corporation and management per location but it's still hurting and inconveniencing employees and customers alike.

Answered January 31, 2020

9 hours a week for two years. It's great making $200 a month. Don't do it.

Answered September 1, 2019

I put an application in on friday, got a call on saturday, set up an interview on tuesday, went in and did the interview and then I got the job. I came in the next week for my first day.

Answered August 5, 2018
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