Questions and Answers about Jo-Ann Fabric and Craft Stores

Here's what people have asked and answered about working for and interviewing at Jo-Ann Fabric and Craft Stores.

View all 119 questions about Jo-Ann Fabric and Craft Stores

What advice would you give the CEO of Jo-Ann Fabric and Craft Stores about how to improve it?


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11 answers

Take care of your employees or they wont take care of you!!!! ive had many of the employees tell me they didnt really like anything about the actual work other than meeting people because thereis no benefits and poor pay

Answered - Manager on Duty (Current Employee) - Prescott, AZ

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Have different departments communicate. The discount is terrible. Also your stores can’t run on nothing. You need to allot more to payroll so customers can actually be helped in a timely manner.

Answered - Part Time Team Member (Current Employee) - Cincinnati, OH

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One advice I will give for the CEO to understand that the employees are hard workers. If the employees make a minor mistake do not fire but retrain them.

Answered - cashier (Former Employee) - Fairborn, OH

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Hire more black people. I have literally 30 years sewing experience, yet they keep turning me down. And just for a part time position. If 30 years not enough experience, then what is???


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Please staff the stores appropriately. 6 people including the managers cannot attend to all the needs of the store, customers, and clean up while closing.

Answered - CASHIER (Former Employee) - Pembroke Pines, FL

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If you cared about your employees, you would pay closer to a decent living wage. Might help you to get a manager as well. I believe that a happy employee makes for very happy customers who are going to come back. I basically try to always be cheerful with the customers and have heard several times how they love how happy and friendly the employees are. We are in our store, but it is more because of our nature. Things could be better.

Answered - Cashier (Current Employee) - Helena, MT 59602

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Stop fighting Amazon and making employees lose sales because we can't match to Amazon. Or look for a new job, because Amazon will take over our jobs.


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Hire more full time people at a higher hourly or monthly rate with benefits. This would probably keep people from leaving to seek other jobs and provide more incentive for people to care about their job, be punctual and reliable.

Answered - Team Member (Current Employee) - Sugar Land, TX

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Stop micromanaging EVERYTHING that happens - you cause so many more problems than you know, and are causing the mass turnover the company is experiencing.
If you hire somebody to do a job, trust they will do it. If you can't trust them, why did you hire them?

Answered - Analyst (Current Employee) - Hudson, OH

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Please consider giving more hours to part time employees. Many are enthusiastic and up for putting more time into the store but are unable to.

Answered - Team Member (Former Employee) - Roanoke, VA

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