Questions and Answers about Jo-Ann Fabric and Craft Stores

Here's what people have asked and answered about working for and interviewing at Jo-Ann Fabric and Craft Stores.

View all 121 questions about Jo-Ann Fabric and Craft Stores

What would you suggest Jo-Ann Fabric and Craft Stores management do to prevent others from leaving?

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36 answers

Undercover boss would be good for the big dogs to see that good people are I place trying to do their best. Yes money is wasted on new racks to display old match a new way. Pay TM's.Planograms are not always needed to move by one panel. DM's need to get hands dirty to get idea on interrupted timelines. It's tough in the trenches so grab a shovel and help digging or get hurried and wonder why you GOB's.

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5
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Stop blaming employees over everything and not knowing where anything is! You do not train new people at all and blame us! And when customers are very rude do not say well you should know where that is! There are many aisles and customers whine and are entitled! Don't yell at employees if a shelf is not neat! Customers come in and destroy everything and it is not our fault! Joann should be shut down! It is not a nice place to work at all and no training here at all

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11
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Pay a living wage; schedule a few more bodies per shift; post schedules at least a week ahead of time or give regular employees set schedules with guarantee of agreed upon hours; stop demanding minimum wage employees train new employees and then complain about it: no one trained ME!!!; stop complaining about breaks: we don’t get them when we need them: you decide when we get them and then complain about what time we take breaks; make sure that we all have the equipment required to do our jobs everyday. (We all have to share radios & handheld computers... slows productivity & annoys us and customers.)

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3
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Stop micromanaging everything. This company is so overrun by pennypinchers that they actually control the lighting and hvac for each store from the corporate office in Hudson Ohio, They control when the air conditioner runs, apparently they have never learned that it takes less energy to keep a store cool than it does to re-cool it each day. Each store has an override button with which they can turn on the lights to work before the store opens, but if they use it, the employees are reprimanded for it. They constantly cut employee hours and then complain that stock isn't making it from the backroom to the sales floor. Yet they constantly spend money on ridiculous stuff like fixtures for items that are seasonal, which they then throw out once the season is over and repurchase again the following year. Now they are spending money on an electronic "customer counter" which seeks to see how many people enter the store vs. those who actually buy something. People don't buy because they can't find any help, because often there are no more than 3 employees in a store, 1 cashier, 1 person for the cutting counter and a mod (manager on duty) who is trying to stock, help customers, do paperwork, and do resets. Which is another thing, they are constantly moving items all around the store in an effort to appear "Fresh" then, what few return customers they do have, must take away from the employees already limited time, so that the employee can take them to the item they would have been able to find on their own had it not been moved. They get upset when the competition beats them to a seasonal reset. (last year, Hobby Lobby got their Christmas items out before Jo Ann's, oh the shame!!) so this year Christmas is being set before Halloween arrives. Or it will get set if the powers on high see fit to actually give the stores employee hours to do it.

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13
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Hire older, seniors, who are creative and crafty. Seniors are responsible, on time to work, care about
their coworkers, and have manners!!

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4
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Provide more training; more encouragement, less belittling

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12
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Have steady hours for employees (routin schedule so employees can make plans outside of work), give some extra hours for stocking and seasonal time so store can be properly taken care of, make sure stores are having proper communication between morning and evening teams so everyone is on the same page

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9
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Pay a living wage, due

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12
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Have more concise training and not all over the place, give each trainee the same amount of training on all aspects, better management of all employees duties instead of employees all over the place, too many doing one thing, and lacking in other in other locations, monthly staff meetings to make sure everyone is on the same page with rules, etc.

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12
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Provide more time and better training for new employees..poor training causes mistakes = $...Management need to invest more time in the training process if they want the job done right

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9
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