Jo-Ann Fabric and Craft Stores Employee Reviews for Store Manager
Store Manager133 reviews
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Manage all aspects of the store. Count drawers, file paperwork, walk entire store to create a detailed list of all needed tasks for the day. Cut fabric, run the register, receive freight, customer service, recover the store, answer corporate emails, as well as district manager emails and RVP emails. Fill buy online pick up in store orders, manage breaks and meals for employees, write schedules, participate in conference calls.
Employee discount, Pto
Too much to do with not enough payroll
Fun, fast paced, and satisfying. Upper management was great. Working with a diverse group of people daily was the fun part of my job. Coaching and teaching the team on what great customer service is. Building personal relationships with the customers and watching my team do the same.
Fun environment, great team
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Good people work for the company, but it is getting harder to accomplish everything required of us as hours are being cut and sales goals are becoming harder to reach. It seems like most weeks are a shot in the dark as to whether we'll be under in labor. It makes it very stressful for management.
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Once hired from college as a Store Manager, I realized a couple things: 1 - The pay was not very much, considering the amount of work & hours required for the position. 2 - There was almost no room for advancement.
Interacting with customers.
Pay & no advancement
Being the store manager required me to work a lot of hours where I was unable to have a personal life with my family. Unreasonable demands and passive aggressive upper management.
One of the worst companies I have worked for to date, upper management is shady and unethical. Discovered they were messing in the labor numbers and the district manager comes in and makes false statements regarding associates.
The current district manager made the managers under his control feel threatened. My experience prior to his management style was alway positive and supportive even when they were correcting you. The current district manager caused extreme stress among the managers.
Trying to manage without enough payroll to execute effectively.
A typical day at work would be cutting fabric and helping the customers find what they are looking for in the store. Restocking merchandise that has been left by the customers. Placing sale signs if needed for upcoming sale events. Keeping the fabric organized and clean. Keeping the customers happy by presenting them with a smile and friendly attitude. The work atmosphere was great. Learned mostly from the customers and their experience with fabrics and crafts.
keeping customers happy
Restocking merchandise that has been left by the customers
Could be a good company to work for if the could manage to pull together one clear directive and stick to it for more than a quarter at a time. Compensation is good for salary and hours are not bad for the store level management. There is room for advancement due to high turnover. Low pay for hourly associates and no benefits. CEO is good but needs more hands in the DTL to store operations.
relaxing atmosphere, work is pleasant
Angry old ladies, upper management is confused