Work wellbeing score is 66 out of 100
3.2 out of 5 stars.
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Jo-Ann Fabric and Craft Stores Employee Reviews for Cashier

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Cashier545 reviews
United States545 reviews

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3.2Work-Life Balance

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Good Work Environment

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The people there were very kind and understanding! As a cashier (under 18) I would mainly ring people up for non fabric items and to put away unused fabric. If you are under 18 you cannot cut fabric which is a big part of what people come there for. While it was nice working there, there wasn’t much to do since people were mainly buying fabric.


Very nice management


Not very much to do
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Nice people

The people were good to work with. Job was not physically demanding. I liked the people I worked with. Managers were kind and understanding. Overall a good place to work.
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Jo-Ann Fabric and Craft Stores insights

Based on 3,004 survey responses
What people like
  • Ability to learn new things
  • Supportive environment
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Overall satisfaction

Too many duties

Too many duties for one worker. They expect one person to complete multiple things at a time. One cashier and there is always a long line. They need to put more people on the schedule
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Easy Going

Easy job to get the hang of, coworkers were always helpful when training and were always nice. Customers were a bit of a handful but that is any job these days.
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Okay place to work

It was a fun workplace, but you don't get many hours. management was not the best and it was unrealistic some of the things they wanted you to do being the only cashier at times.
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Busy busy busy

Very busy at times and not a lot of staff, but the team is great. The customers are often rude. You will find yourself doing multiple things at once a lot.
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I wouldn't recommend working at Joann fabric. It was a terrible experience that I walked away from.

What is the best part of working at the company?Employee discount because I am a crafter What is the most stressful part about working at the company?I was asked to arrive earlier than my written availability once hired, unhelpful and rude coworkers, poor management. My store manager the only male on staff did not refer to the floor managers as such, only my fellow coworkers with seniority. What is the work environment and culture like at the company?Cold, unhelpful, unfriendly, lack of teamwork, lack of direction. Overall lousy. What is a typical day like for you at the company?Show up by 8:45 to open store at 9am (I said my availability was 10 am). Work for several hours: maybe as cashier, maybe stocker, maybe a floater. I worked part time so I got 2 15 minute breaks, bit no lunch (6 hour days). A couple days I was never relieved for my break, and was repemamded as though my fault.
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Overall even though in the beginning I didn't like it at all because it was very stressful, it was a really nice place to work at

What is the best part of working at the company?learning more about the different types of fabrics that they have What is the most stressful part about working at the company?having to run from the cutting table to the cashier because we would always be short on staffWhat is the work environment and culture like at the company?friendly , quiet, very nice overall a very nice place to work at What is a typical day like for you at the company?running around, going from the office, to cutting table, to cashier to stocking to trying to answer everyones questions
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Ok place to be

It’s a job to have in the meantime It’s a job to have until you get another one it’s in a good area but that depends on your liking. Friendly people to
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great place to work at

i dont have any complaints really i enjoyed my time there made good friends i know there was some favoritism tho which sucked. I worked multiple positions so it was easy to grow at that location
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Fun, creative but tends to go flat after a while

If you like relaxed environments that tend to get busy after a while its a job for you. Working there I loved my managers but sometimes it got tense... and thats what made me leave the job. I didn't want to leave but I constantly felt the pressure of others and there were only three that made me feel relaxed.It can be slow on some days, fast on others, you are expected to multitask which means: Customer service while doing stocking and recovering and it gets overwhelming when you don't have the support you need. Another thing to be mindful of is when your working nights, there's only two workers while in day shifts there could be three or more. So at night shifts dont expect alot of help...You don't get a lot of hours either and you only get one lunch or one 15 minute.Training could be way better because you will be expected to learn rather quickly and put on your own near day three or four working there, though its easy to learn, training could be better. But I recommend it to those who love creativity and like those sorts of challenges. If per change my old managers read this, I hope you guys know I appreciate everything you done for me, even if it got tense sometimes. I will always consider those managers who made me feel comforted my friends now.
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It was ok

Very busy, most employees were nice, as were the customers. It was a typical retail job, low pay, lots of work. They honor breaks and time off which is nice
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Super Chill Atmosphere

Despite pretty low pay, this was easily the most relaxed retail/customer service job I’ve had. You don’t need to worry about being super fast, coworkers are cool and customers are for the most part extremely nice and sweet. If you like crafting, art, sewing, baking, or just home decor then the general store duties like stocking can be fun. You should expect the store to be kind of understaffed (generally 3 people in the store at a time— manager, cutting counter person, and cashier) but it’s manageable because it doesn’t get super busy unless it’s the holiday season. The 30% employee discount (even on sale items) is really nice as well.
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Boring job, fun co workers

The job itself is fairly cut and paste and the managers werent the best. The coworkers made up for it on most days. ESPECIALLY when it comes to the occasional rude customer.
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Great way to make new friends within a company

I mainly started working at Joann’s due to my love of sewing, and it turns out you can make friends there as well, and even if I’m one of the youngest people on my team, I still feel included.


30% employee discounts


Some annoying customers
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poor mangement

poor mangment, employees some are good theres not. unfair hours. no help. rude manger. never mopped. no one is fair or understanding. waste of time working there




ofc nothing
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Easy job—bad pay

Pay is well below what other similar jobs are paying. Also when I got hired, I found out they started me at a rate that was higher than the people training me who had been there for years. I was actively encourage to not discuss my wages with my co workers and part of the training was a document that discouraged workers from unionizing. It’s an easy job, nice people, and overall I’m happy. There’s just a lot of bugs in the overall system there. Also all the tech is super outdated


Nice coworkers


Bad pay
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Life changing job for me

The culture, specifically at the Joann’s that I worked at, was so strong and powerful. Store manager is an absolute angel and the coworkers are amazing. You learn a lot from the customers but you sure do need to know how to speak clearly and understanding. I felt a lot of love working here. The downside was the pay and security. Work got stressful really quick and the pay didn’t match that at all. It felt like corporate didn’t really care much about our store or acknowledge the employees. It got to the point where that really drained me a-lot (and everyone working there as-well). Overall the interaction strengthen my customer service and i met alot of kind souls along the way ! This job is definitely a ride but i would for sure recommend!


Flexible, Proper breaks


Pay, No recognition
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Never ever ever work here! To stressful and management sucks! Get in trouble if you call out! The other employees are great tho. That is it!!!!!!!!!!!




A lot
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Productive and Fun

Good place to work. It wasnt very difficult and the management was okay. The only downside was the lack of hours. Other than that its a good job. Though its only $15 an hour.
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Could be worse.

Pleasant enough job if you don’t mind the frequent bigotry from the older customers. Pay wasn’t entirely sufficient, but nothing is in Montana. Not a lot of room for growth.
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Cashier at Jo-Ann Fabric and Craft Stores

Estimated salary
$11.45 per hour

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Overall rating

Based on 5,061 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Compensation/Benefits
2.6 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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