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3.3 out of 5 stars.
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Jo-Ann Fabric and Craft Stores Employee Reviews for Sales Associate

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Sales Associate523 reviews
United States523 reviews

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3.2Work-Life Balance

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nice place to work

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i really enjoyed working here. the managers were very nice and all the other coworkers were really nice too. i dont really have anything negative to say about this company
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Easy but low pay

Easy job, needs increased pay. While Management was terrible, the job wasn’t hard at all. A good college or high school job to have as it was flexible.
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Jobs at Jo-Ann Fabric and Craft Stores

Sales Associate positions
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The pay is not great, but the environment was fun, manager at the time had no compassion for anyone and only cared for himself. But work load was easy and explained, training was great, and other co workers were always willing to help out with questions or concerns
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Good job

Good job for an old person. Must joinTeam if you are bored and need extra cash to earn. $$$$$ too many task for one person to handle in a 4 hour shift.
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Fun and chill

Working there was fun and management was good. Pretty flexible with scheduling and would always work around classes. The hours were slim. The store was never too busy.
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Jo-Ann Fabric and Craft Stores insights

Based on 2,998 survey responses
What people like
  • Inclusive work environment
  • Supportive environment
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Overall satisfaction


every things was good. no complaints. checks cleared, coffee was provided and ocassionally we had a great time. so there it is. Just your average job in an average company
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Low pay; no hours

They'll overwork you and then suddenly cut your hours. Pay is ridiculously low all things considering. Management is very rude and plays favorites so don't expect your time off to be accepted if someone they favor asks (even if it's after you put yours in).




Everything Else
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Pretty good first job, good learning experience

Not as bad as a place to work as others may claim. Loved the team I got to work with. I knew nothing about sewing and fabric or other crafts that weren't fine art, but as time went on I actually learned a lot. My only real complaints-- There was always a shortage of staff, mainly for closing shifts where only two people were scheduled, MOD at the Cut Counter, and someone else at the register and no one else on the floor. Would get very hectic during holidays or really busy nights.- Hours were always getting cut by upper management
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Fun workplace

Although there are always cons to working retail, I love being able to help customers by sharing my knowledge of different fiber arts like crochet and sewing. (The employee discount is also a plus)
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Below Average

One of the absolute worst jobs I have ever worked in my life. The pay is too low for the amount of work and stress that management constantly puts on you. Managers are often rude and put their work on you so they can do nothing.
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I only worked there for the discount

The most enjoyable part was shopping or leaving for the day. The hardest part was not wanting to strangle a customer for being rude to you and it was generally old grandma’s that really pushed your buttons.
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Fun until it wasn't

My manager would make me feel so awful, she wouldn't respect me or my time off. When I did work she made my job he double hockey sticks, I loved working and communicating with the customers if it weren't for her and the poor pay I'd stay there forever
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Was an easy job.

Typical day on the job was good when I had other employees or managers to help. The workplace culture was always a little stressful and not very organized in the work shifts. Hardest part of the job was trying to be at the register, doing the daily stock, and cutting the fabrics for your customers all at once without much help, can and was very, very difficult task to do.


Was a easy job to do.


Never got any breaks, Always the only employee on floor, Management, Poorly trained.
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awesome coworkers

my coworkers are what made going to work bearable, upper managment were constantly putting policies in place that didnt really fit with what was actually going on
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Repetitive and Underpayed

Corporate doesn't care about it's employees and would rather cut the store associates hours than take a cut in their own pay. Wages are horribly low if you are expecting a living wage. Only good if you are looking for a part-time position while in school or are retired.
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Most magical place to work!!

What is the best part of working at the company?The manager and my co workers were wonderful. It was one of the best jobs I've ever had. Imagine angels singing each time you enter the store where fabric and wonderful craft things live. Loved it! What is the most stressful part about working at the company?Not too much stress, we all helped one another. What is the work environment and culture like at the company?Happy Crafters. We all had similar interests.What is a typical day like for you at the company?You would be busy the entire shift, putting up product, helping customers, and working the cash register. The time flew by!
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it was a pleasant experience, they promoted quickly, and cared about their employees

What is the best part of working at the company?Co-workers, relaxed and caring environment, fast growth opportunities What is the most stressful part about working at the company?Unrealistic expectations for time needed to complete tasks and train on new tasks.What is the work environment and culture like at the company?Wonderful, caring, friendly. They know your birthdayWhat is a typical day like for you at the company?It's structured well so you know what is expected of you each day
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A study of disorganization

interesting place to have a part time job. If you are a sewist, crafter, jewelry maker, cricut guru, etc. you might enjoy the job. The pay rate is not competitive.
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Fun job; terrible managers

I loved my coworkers and the job itself was relatively easy and low stress, but the managers treated me like I was stupid. They were extremely rude and condescending.
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Working for Joann’s is a wonderful experience

What is the best part of working at the company?The involvement with the customers . Learning new crafts and teaching the customers new things. I love helping customers with crocheting projects. The other employees are a plus What is the most stressful part about working at the company?I have not encounter any stressful situation yet, been working in Joann’s for 5 years now and in retail for 35 years half of which was management position What is the work environment and culture like at the company?Awesome on most days. I love the customers including the ones who think that I don’t know what doing or that they are right. Certain employees don’t want to work, same people every dayWhat is a typical day like for you at the company?I love my job. I go in at 8:30 a.m. I fill the soda machine, clean the front area, make sure bags are out, put whatever items have to go outside out there and open the store and greet my customers with a smile
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Low Pay

never enough hours will never be scheduled for longer than 5 1/2 if you are regular employee low pay (8.50) for a stressful situation’s managers tend to dump a workload off on you honestly cost money to keep the job
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Sales Associate at Jo-Ann Fabric and Craft Stores

Estimated salary
$11.18 per hour

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Overall rating

Based on 5,054 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Compensation/Benefits
2.6 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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