Joann Fabric and Craft, as a company, is not that great. It's the co-workers that make the job bearable. There are never enough people scheduled to adequately take care of the customers. The return policies and the coupons are absolutely crazy. You can return fabric you purchased, which leaves chopped up bolts of fabric to resell. Coupons are hard to understand for employees, and near impossible for customers. As an employee you need to be bouncing from your station to returning product to shelves to helping customers. And they have added cleaning the bathrooms now too. It is such a shame that Joann's is the only game in many towns. They have great employees but treat them as totally replaceable. Even the 20% employee discount is given to everyone via coupons! If you love to sew or craft, I hope you can find a more appreciative and focused company that values your skills to work for.