Decent place to work. Pay is generally non competitive
Team Leader (Former Employee) – Boston, MA – January 16, 2019
John Hancock was an entry-level job for me. The training program was good and it had a solid corporate culture with a collaborative environment. The salary structure was low and not competitive with peer organizations.
Limited Principal (Former Employee) – Boston, MA – August 14, 2018
John Hancock is where I honed my professional skills and taught myself the right way of doing business. Frankly, a small segment of my management team back then did not seem interested in cultivating a work culture that encouraged growth and promotion for their employees. It was not until I left the industry and moved on to better things that I felt my work was in fact much appreciated. As far as culture much more time was spent on criticism than accolade. While I do not think either should be a requirement, I do believe there are better ways to get the most out of an employee. The hardest part of the job, at least the part that required the most dedication, was working within the ebb and flow of markets. The most enjoyable part of the job were the good people I found myself working with on a couple of specific teams I was on, a very intelligent and savvy group.
Good benefits but pay is lower than others in industry
Senior Legal Specialist (Current Employee) – Boston, MA – January 16, 2019
John Hancock has good benefits (including a Pension) but their pay scale is lower than other companies in the industry. Advancement is difficult at best where achieving AVP or higher is next to impossible. There also seems to be very little opportunity to move around in the company.
Senior case analyst/ death claim approver (Former Employee) – Boston, MA – November 6, 2018
I started with John Hancock right after I graduated High School. I started out as a secretary and quickly was promoted to customer service representative. It was not long after that I was promoted to endowments and then death claim appraiser. There was always a way to move up in the company and I always took advantage of that.
National Account Manager (Former Employee) – Boston, MA – December 12, 2018
I enjoyed working at John Hancock Financial Services. They allowed you to grow in advance in your career .Very professional culture. I would consider returning to John Hancock Financial Services is the opportunity were to be available.
Senior Business Consultant (Former Employee) – Boston, MA – June 12, 2018
I worked for John Hancock for 35.5 years in many different job positions and through many different company management structures/philosophies. Overall, my experience with the company has been very positive. The best benefit for me has been the support from management for individual career development, including business and technical training offered through the company, and the possibility of upward or lateral job changes which allow an individual to participate in all aspects of the business.
Flexible work arrangements, including work from home
Verified that sub-advisor’s and custodian’s monthly reconciliations of market values, cash balances, and share positions fell within tolerances. • Pre
Institutional Operations Analyst (Former Employee) – Boston, MA – November 12, 2018
Verified that sub-advisor’s and custodian’s monthly reconciliations of market values, cash balances, and share positions fell within tolerances. • Prepared monthly management reports and quarterly reporting material for Trustees. • Assisted in preparing proxy solicitations, and maintained and archived all proxy material, including ballots and annual and quarterly reports.
Senior IT Project Manager (Former Employee) – Boston, MA – August 30, 2018
People were great. After Manulife bought John Hancock the company culture changed dramatically and became more secretive. Rumor mill always proved to be more accurate than what Middle management told staff was going on.
Accounting Manager (Former Employee) – Boston, MA – July 12, 2018
The Co. is going thru a major trans. May not be ideal for someone looking for long term emp. opportunities. Co-workers are extremely competitive and will stop at nothing to drag you down, while bettering themselves. Not an isolated situation, but a culture at JH endorsed my senior management.
John Hancock was a great place to work and gain experience in the financial services industry.
Instructional Designer/Trainer/Project Manager (Former Employee) – Boston, MA – August 8, 2018
I started my career with John Hancock as a Customer Service Representative in their call center. I was promoted to Team Leader after one year, where I had my own team of CSRs. I then accepted a position as Trainer and was promoted to Senior Trainer after one year. I then took a side step and became an Instructional Designer, where I remained for five years until I was laid off when John Hancock was purchased by ManuLife Financial.