John Paul Group
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John Paul Group Careers and Employment

About us
John Paul is the premier digitally-enabled global concierge service, providing brands with customized loyalty solutions.
We thrive in challenging the status quo of transactional loyalty programs, driving long-term customer and employee engagement through an elegant combination of genuine human interaction and AI-driven CRM. Our customized relationship
 – more... and membership strategies enable brands to interact with their customers and employees on an experiential and emotional level, creating a virtuous circle of deeper customer insight, higher quality customer service and increased customer lifetime value.

John Paul was established in Paris in 2008 and has enjoyed consistent growth every year since its debut, including the acquisition of US-based LesConcierges in 2015. With over 1,000 employees across 5 continents, John Paul Group is a major player in the loyalty market, offering white-label services to some of the biggest brands across the financial services, luxury, travel, hospitality, technology and automotive industries. John Paul joined the AccorHotels group in 2016 and is now focusing on its next phase of growth, a key part of which is to expand its presence in North America.
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