Great job if you can handle sitting and redundancy.
Patient Access Specialist II (Current Employee) – Baltimore, MD – November 13, 2018
Johns Hopkins alone is an incredible employer. From day one of my training I was impressed by how much of a "well oiled machine" every department was. Everyone seems to work cohesively, and - despite it being so big in its number and its name - there was not a single person who ever came off as intimidating, in any position. I worked in call center and the general morale of the people there was great considering we all kind of agreed that the job itself was mundane and repetitive. They are constantly buying us lunches, throwing us parties, and asking for feedback to make our jobs more enjoyable. For such a boring job and atmosphere, my peers AND my managers all pounce on any opportunity to have fun, relax, or just spice things up a bit.
Having said allll of that, the thought of doing this for the rest of my life haunts me and gives me anxiety. If you are someone who doesn't mind always sitting in the same spot and answering the phone for hours on end then this is a dream job for you given the amount of benefits they offer. Depending on your manager, moving to different departments or moving up or getting a raise is possible and definitely encouraged, but I've had colleagues whose stories all played out differently depending on how their managers worked the process.
Personally, the repetitiveness and cubicle setting did not match the amount of energy I have on a day to day basis. That and the long drive through traffic is why I ended up looking for other positions. But I definitely recommend Johns Hopkins!!
Benefits, General Morale, Professionalism
Repetitive, Boring, Mundane