Store Managers keep a positive work environment and are exemplary role models to their staff,
their customers and their community. They are effective communicators and interact
professionally whether they are assisting customers with issue resolution, coaching associates on
selling techniques, responding to directives from corporate headquarters or training associates on
the newest Jos. A. Bank products.
Supervising staff and enforce compliance with company policy and procedure.
Instructing their staff on merchandise features including new/add-on items, marking and fitting
techniques, fashion trends, determining what type of garments are desired, and appropriateness of
garments for particular occasions.
Leading customers through the sales process of selecting, coordinating and purchasing traditional
business and casual clothing and accessory options designed for the upscale professional man.
Providing the highest Customer Service standards while maintaining a professional demeanor and
personal presentation at all times.
Maintaining the company’s visual merchandise standards for the entire store, including general
housekeeping cleanliness.Overseeing all store operations including the Tuxedo rental program and the Tailor Shop.
Utilizing company resources to generate traffic to maintain customer contact and to build their
stores’ book of business