Salesperson (Former Employee) – San Antonio, TX – August 16, 2018
There are certain tasks to be performed every time a customer steps into the store. and numerous times customers have told us that the employees are too pushy and annoying with the sales pitch. I know its a retail store but pushing the customers to buy something will only hurt them in the long run.
Sl@ve (Former Employee) – Jersey – August 16, 2018
FREE AT LAST, FREE AT LAST...I got out as fast as I got in...First of all and most importantly, you will sl@ve for 60+ hours a week only to discover that your compensation, disguised as "comission-based," is equivalent to wages a child laborer earns at a swe@t shop...Secondly, MANAGERS BE FOREWARNED, you will breath, sleep, eat, worship, join in matrimony JOKEneys and forget about any life away from JOKEneys bc their is no breathe taken outside of JOKEneys. Forget about even a minimal about of guidance from a policy book bc one exist as much as a unicorn that sweats glitter exist inside of Oz. DMs are unavailable bc they are busy managing and replacing the last teenager hired, excited for the meaningless title of "store manager" and cluless of fair wages and even when they BLESS you with their presence they help as much as a deaf, blind, crippled dog helps you find the bone it just buried inside its own food bowl. DO NOT spare half of one brain cell even contemplating typing the first letter of your name on the lease for your soul that is the application and instead, go outside, stand on the corner, naked and wave a sign reading "Will work for free" bc that is less of an offense on your dignity than working for JOKEneys.
Retail worker (Current Employee) – Tinton Falls, NJ – August 15, 2018
I love journeys. It’s a great job especially when you want to grow with a company. There are people who are very passionate about their job, and then there are some who are not as caring. I have definitely learned a lot from journeys and my journeys family.
Shipment Manager (Current Employee) – Vancouver, WA – August 15, 2018
My time with Journeys has shown me that while the culture and attitude at the stores is great the openings and opportunities are less so, with little or no room to advance in the company. This is the opposite of what I was told by my first Managers, who assured me I would grow to have more hours and a future with Journeys/Genesco.
Sales Representative/Key Holder (Former Employee) – Joliet, IL – August 15, 2018
A typical day at work included opening and closing the store, taking care of customer needs, and selecting the best styles for customers.. They are really big in up selling. And inventory is a major thing at journey's. I learned how listen to individual needs and ask questions. I learned how it is best to get to know the customer to build satisfaction in the sale. The management is kind of inconsistent. You will see that Journey's constantly change their managers. Within the time I worked their I had four managers. They were all really nice and free spirited people. The work place culture is urban. They play the newest music. And have different styles of shoes coming in daily. This is defiantly a place where you can come to work and dress as yourself and be yourself. their is not really anything hard about the job, unless your scared of heights. The stock rooms are huge, and you do have to go up and down ladders constantly. It can be a little dangerous rather than hard. The most enjoyable part of my job was the atmosphere of the job, everyone is usually really laid back, and pumped to go to work.
40% off discounts, Discounts for other stores, and managers get free shoes every so often, they have flexable hours
Hours are short, money is short, and commission pay is not good
the working environment was very welcoming and it was a seamless introduction into that line of customer service. I learned plenty of organization skills including stockroom management, monitoring employee sales, and making sure every sale associate meets companies standards. plus many other traits.
Great work place with great people, just poor management and low pay
Sales Associate (Former Employee) – Township of Deptford, NJ – August 13, 2018
I loved working at journeys just because I got to meet new people on a daily basis. I also loved all my co-workers. There was a con though. Pay was low and you didn't get commission. Journeys expect so much from you but their pay doesn't reflect all the hard work you do.
Journeys provided the opportunity for career growth and advancement. They wanted any employee who worked hard enough to move up into management. From there, based on your performance, would be offered a pay raise, or the chance to relocate to manage another store. I gained valuable sales, operations, and customer service experience while employed. The hours were long and sometimes overwhelming during peak seasons, however, the payoff was more than worth your time and effort.
Opportunity for advancement. Great upper management that encouraged employee growth.
Long hours. Sometimes working "doubles" to cover the entire shift. On your feet the entire day.
Customer Service Representative (Former Employee) – Louisville, KY – August 10, 2018
I loved working at journeys it was fun & the customers made my day. I worked very hard & it was a competitive work environment. I worked very diligently and hard to outdo my expectations and meet my benchmarks!
Mostly laid back environment depending on which manager is present. Hours are inconsistent, you could have a week where you work every day and then the very next week you don't work at all. Work is easy, manager is a bit sketch and picky though.
Sales Representative (Seasonal) (Former Employee) – Murray, UT – August 9, 2018
I don't know what it is about working for Journey's that makes me absolutely sick to my stomach. Depending on who your manager is, they could be a total jerk about what you're selling someone. If somebody asks to look at a shoe, you must go back into the stock room and pick out three other shoes to present to the customer that only asked for the one. Then, you have to basically lie about the quality of all the Journeys brand socks and they're completely garbage. I wouldn't work here even if my only option for work would be prostituting myself.