Journeys Employee Reviews

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Not worth the Money
Part Time Sale's Associate (Former Employee) –  Twin Falls, IDMay 26, 2018
The people in the job are very enjoyable and the environment is nice however there are times when there are way to many people scheduled and the store get's crowded. It's a nice starter or high school job but it only pays 7.25, no commission. It's really not worth the money.
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Productive and Engaging First Job
Sales Associate (Current Employee) –  Port Charlotte, FLMay 26, 2018
This was an amazing and inspirational first job to have. It taught me to become more social and connect with customers to sell and push product. It was not too easy, as there were sales goals to meet. For instance, we would have to sell multiple pairs of shoes along with socks and accessories. These goals were crucial in improvement and if exceeded, more hours were given and soon promotion.
Pros
Discounted Shoes, Good Management, Accountability
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Chill environment, for the most part
Seasonal Sales Associate and Cashier (Former Employee) –  Las Vegas, NVMay 25, 2018
You can dress the way you'd like with the exception of sticking to shoes that are the brands they sell in the store. The only issue is that you'll have a problem selling things to people that didn't come in for what you're selling, which damages your percentage score and gets you in trouble. You HAVE to sell socks and accessories no matter what the customers originally came in for.
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Journeys
Sales Assoisate (Former Employee) –  Hattiesburg, MSMay 25, 2018
A day at work would be you trying to make so many sales. You had to sale so many pair of socks, shoes, laces, ext and if you didn't meet your goals you would get less hours than other works or be let go.
Pros
money
Cons
sales
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Great job for customer services
Sales Associate (Former Employee) –  Newark, CAMay 25, 2018
Management and training were very well, and i learned a lot of giving good customer services and sales pitches. Also, the environment was very friendly and fun.
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Liberal
Sales Manager (Former Employee) –  Coralville, IAMay 24, 2018
Too liberal for my taste. Love the shoes not the workplace environment. Does not allow much with return policy. Had to work a lot of dead day shifts, had a hard time with sales.
Pros
In mall
Cons
Pay
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Fun job
Sales Associate/ manager (Former Employee) –  Champaign, ILMay 24, 2018
Liked to ppl. I worked with nice Job to work for. Nothing bad to say bout working for the company. Would worked there again. Like the hours and the team
Pros
All good things
Cons
No bad things
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Fun experience
Sales Associate (Former Employee) –  Lafayette, INMay 24, 2018
Great, competitive sale position that is worth doing. Commission set-up could be better, but you learn a lot about sales, with goals to guide you along the way.
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great place to work.
CoManager (Former Employee) –  Aurora, COMay 24, 2018
good for gaining customer service experience as well as commission sales. great team environment and company had great goals an opportunities to excel and move up into the company, very big about hiring from within.
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Amazing workplace and environment
Sales Lead (Former Employee) –  Terre Haute, INMay 23, 2018
Journeys is a great atmosphere to work in. It’s very free flowing and engaging. You get to interact with customers and build relationships as you help the customers choose the products they desire.
Pros
Discount on shoes, good music, open environment
Cons
Wages, handling of problems, hours
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What a joke
Co-Manager (Former Employee) –  Champaign, ILMay 23, 2018
The only thing I can say about this company is that their main concern is money. Not customers, definitely NOT employees. Just money. There really isn't much more that I can say about it.
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N/a
Part-time Sales Associate/Cashier (Former Employee) –  Bay Shore, NYMay 23, 2018
Great place as a first job. Help understand what competition means in a work place. Better understanding of the shoe business. Develop great customer service skills.
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Very flexible work hours with my nursing school schedule
Sales associate (Former Employee) –  Brea, CAMay 22, 2018
I enjoyed working at Journey's and would have stayed longer if my load from school didn't get heavier. Overall fun work experience and flexible work hours.
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This job was pretty fun it brings people together also. This job really connects with people and makes everyone feel welcomed.
Sales Associate (Former Employee) –  Muskegon, MIMay 22, 2018
At this job they stress being yourself and being polite. Here it’s all about the customers and making sure everyone has what they need. As far as sales they push you to do better everyday and set goals.
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Fun and productive
Retail Agent (Former Employee) –  Roanoke, VAMay 21, 2018
Great experience, great teachings of responsibility and caring for the customer. Communication is key when working with others also. Be the best team player you can be at all times.
Pros
Communication, Teamwork
Cons
Really none
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Part time
Sales Associate- I (Former Employee) –  Plano, TXMay 21, 2018
Worked here when i was 16. Manager was super cool and fun to work with but my job there was ruined by the person who was fired which whom position i took. he was caught stealing and there for the whole store somehow got fired including me even though i wasnt working there at the time
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Great corporate environment, basic job experience
Customer Service Representative/Call Center (Former Employee) –  Nashville, TNMay 21, 2018
Many opportunities to advance. Consistent schedule.

You get trainined on the company and answer phones accordingly. As long as you help customer's you will do well there

They will give many training opportunities so that you can learn to do the job well
Pros
Incetive program, Pto, Sick time, cafe in the building, breaks
Cons
Working Holidays except for Thanksgiving and Christmas
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Workplace was okay but district managers are never around
Store Manager (Former Employee) –  Danbury, CTMay 21, 2018
Typical day's work is running around like a chicken with your head cut off finding shoes for people while making sure labor is up to standards. You've also got to hire the right people & make sure your shipment gets put away correctly. You have to talk to other managers in your district because district managers are very tough to hunt down & will use every excuse not to help out when you have an issue going on. Doubles (working 13 hour days) are a usual occurrence. You're forced to work overtime & only make money if you sell like your life depends on it. The only good thing about Journeys was that the people you work with at a store level are pretty cool. But your job seriously becomes your life. There's no balance.
Pros
People at store level
Cons
No balance, breaks aren't a thing, overtime always
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job was good besides the cliques
Sales Associate (Former Employee) –  Brooklyn, NYMay 20, 2018
The employees were not super welcoming, some employees were rude and troublesome. there was always people trying to steal sales. they were not accepting of new employees and there were too many employees for the amount of customers that came in.
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Fun work place
Part Time Sales Associate (Current Employee) –  Fayetteville, NCMay 19, 2018
As a team member of Journeys my responsibilities were to meet and exceed sales goals standards of performance. Provide a fun, full service shopping experience to customers well staying informed of current fashion trends
Pros
n/a
Cons
n/a
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Overall rating

3.7
Based on 2,259 reviews
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3.4Work/Life Balance
2.9Compensation/Benefits
3.2Job Security/Advancement
3.4Management
3.8Culture

Ratings from women

InHerSight Score
2.4

2.4Personal Development

3.1Career Opportunities

2.1Family Support

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