Journeys Employee Reviews

Great place to start working for if you are in high school just wanting a part time job. The pay is not good at all and they ask for a lot of thing for to be done but the pay does not match it.

Pros

Discount

Cons

Low pay

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Terrible company with terrible management.

Co-Manager/Assistant Store Manager (Former Employee) - Manchester, CT - September 23, 2023

Terrible company with terrible management. The company doesn’t care the least about its employees and upper management picks favorites no matter the situation.

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Official response from Journeys

September 24, 2023

Thanks for your feedback. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

Journeys insights

Based on 2,933 survey responses

What people like

Supportive environment
Inclusive work environment
Ability to meet personal goals

Areas for improvement

Fair pay for job
Overall satisfaction

eh

Sales Associate (Current Employee) - Lafayette, LA - September 22, 2023

low hours only the best get the most hours. very low pay and stressful. Fun people but the job is sometimes stressful. It’s just the hours throw me off completely

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Official response from Journeys

September 24, 2023

We appreciate your feedback. If you would like to share more about your experience, please feel free to email us at journeyssocial@journeys.com.

It's an okay job.

Sales Associate (Former Employee) - Murray, UT - September 21, 2023

During my time at journeys sales associates would steal other associates sales without telling others. Managers didn't know what they were doing. The environment was very cliquey. Very stressful for just getting paid 8 dollars an hour. Lied to me about making commission, I thought I was, but turns out I wasn't.

Pros

Good discount

Cons

Pay

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Official response from Journeys

September 22, 2023

Thanks for your feedback. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

Waste of time & energy.

Store Manager (Former Employee) - Ventura, CA - September 21, 2023

What is the best part of working at the company?the managers get 40% off but sales associates only get it on items their sizeWhat is the most stressful part about working at the company?Unrealistic goals. Being an aggressive sellerWhat is the work environment and culture like at the company?Demeaning and unrealistic expectations What is a typical day like for you at the company?Sales goals need to be met and if not exceeded.

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Official response from Journeys

September 22, 2023

We appreciate your review. If you would like to share more about your experience, please feel free to email us at journeyssocial@journeys.com.

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Deceptive, low pay and bad hours

Sales Associate (Former Employee) - Dothan, AL - September 20, 2023

Online it said minimum pay was around 14/hrAfter completing the interview and asking about hours/ pay they said I would get 20 hrs a week in 4 hours shifts at $8 an hour

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Official response from Journeys

September 21, 2023

Thank you for your review. Please feel free to email us at journeyssocial@journeys.com if you have more you'd like to share.

Fun work place, bad pay

Assistant Manager (Former Employee) - Sarasota, FL - September 20, 2023

It was kinda mid. So they hire at minimum wage which isn’t too shocking but we do make commission. The commission is kind of a slap in the face though. The location I was at was super toxic and we would have to fight for our lives to make our sales goals or our hours would get cut. If you’re working shipment you’re expected to still make your goals somehow.

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Official response from Journeys

September 21, 2023

Thank you for taking the time to leave a review. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

Nope.

Sales Associate (Former Employee) - Christiana, DE - September 19, 2023

Don’t work here. The managers will swoop in and take all of your sales to earn commission. Your time will get abused during the holiday season and then you’ll be left high and dry with hardly any hours any other time of the year

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Official response from Journeys

September 20, 2023

Thanks for your review. If there's more you'd like to share, please feel free to email us at journeyssocial@journeys.com.

Fun

Cashier (Former Employee) - Avon, IN - September 16, 2023

Great place it was wonderful. I would work there again if I got the chance. Jacked the place off. I’m okay now though could be better but things happen.

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Official response from Journeys

September 17, 2023

Thanks for providing your feedback. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

I loved working here.

Assistant Store Manager (Former Employee) - Saginaw, MI - September 16, 2023

What is the best part of working at the company?The family atmosphere is awesome!!!What is the most stressful part about working at the company?Days where sales were down with no customers.

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Official response from Journeys

September 17, 2023

Thanks for your review! We truly appreciate and value your feedback.

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Low pay and high expectations

Sales Lead (Former Employee) - College Station, TX - September 14, 2023

They pay minimum wage with commission for sales lead and higher. Good as a temp job but not long term. SOPs are difficult to maintain and you get graded monthly. If your scores are too low you’re put on probation

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Official response from Journeys

September 16, 2023

Thank you so much for taking time out of your day to leave a review. We truly appreciate and value your feedback.

Eh

Co-Manager/Store Manager (Former Employee) - Fort Wayne, IN - September 14, 2023

Loved my coworkers. District manager isn’t great, basically her way or no way. They bend the rules when they want or to get their way. Made a lot of friendships here but the company as a whole isn’t great. The store employees deserve better. Pay is trash. You only can make commission during Christmas time. It is enjoyable with the right people

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Official response from Journeys

September 16, 2023

We're truly sorry to hear that you had a negative experience with us. Please feel free to email us at journeyssocial@journeys.com with more details. We always strive to provide the best work environment possible and appreciate your feedback.

It’s good job it just the paying

Sales Associate (Former Employee) - Tulsa, OK - September 13, 2023

I work there for 2 months it was okay until we got new management and the under paying we was was under staff and some days it was slow some was fast you get bathroom breaks just have to ask, we didn’t have a lunch break but all journeys is different some days it be 2 people working some be 3

Pros

No lunch break

Cons

Barely breaks

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Official response from Journeys

September 14, 2023

We appreciate your review. If you would like to share more about your experience, please feel free to email us at journeyssocial@journeys.com.

Fun as a first time job.

Sales Associate (Former Employee) - Anchorage, AK - September 12, 2023

Management is usually all teenagers or adults who act like children. The quotas are solely based on who gets to the customer first and if they're willing to spend over $50 on a single pair of shoes, and $20 on a single pair of low quality socks. The people you work with will usually be kind and all around the age 16-25.The hardest part of the job was trying to convince customers to buy products and lying to them about the quality of said product.

Pros

Kind co workers and easy access to food

Cons

short lunches, unsafe work spaces and unfair opportunities for promotion

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Official response from Journeys

September 13, 2023

Thank you for your input! If you would like to share anything else with us send an email to journeyssocial@journeys.com.

Not a good time

Store Manager (Former Employee) - Grove City, PA - September 12, 2023

It’s honestly a joke. No work- life balance. Pay is not that great. Weekly was nice. But other than that, it’s full of drama no matter your position. The higher ups love to gossip and tell all of your personal business that they have nothing to do with, to other store managers. Petty overall. Job did not let me have a social life, quick burnout.

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Official response from Journeys

September 13, 2023

Thanks for your feedback. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

Nice employees

None yet (Former Employee) - Santa Clarita, CA - September 8, 2023

Helpful and kind employees they really helped and answered any questions i had. One of the girls there is really knowledgeable and she is a good employee.

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Official response from Journeys

September 10, 2023

Thanks for your review! We truly appreciate and value your feedback.

Overstaffed

Sales Associate (Former Employee) - New Jersey - September 8, 2023

I was only ever put on once a month, twice at most. Honestly I just don’t recommend working there unless you know the management is organized and not lazy

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Official response from Journeys

September 9, 2023

Thank you so much for your feedback. Please email us at journeyssocial@journeys.com if you would like to share more about your experience.

Fun environment, Competitive but friendly

Sales Lead/Key Holder (Former Employee) - Columbus, OH - September 7, 2023

Loved my coworkers, we had a special team. Managers were very supportive and encouraging to me and my co workers. No much room for career development. Pay was not livable.

Pros

Family, Enjoyed work

Cons

Pay, benefits, Job growth

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Official response from Journeys

September 8, 2023

Thank you so much for taking time out of your day to leave a review. We strive to make the best work environment possible and deeply appreciate your feedback.

Fun but underpaid

Co-Manager/Store Manager (Former Employee) - Manchester, CT - September 7, 2023

Fun environment and fine if you don’t have to support anyone besides yourself, but not enough pay to sustain a family even as a manager. Don’t work at one in a low volume mall though. There are goals you need to hit.

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Official response from Journeys

September 8, 2023

Thank you so much for taking time out of your day to leave a review. We value your input.

Management can be a trap

Store Manager (Former Employee) - Victor, NY - September 6, 2023

Customers can be great and so can the environment with the right team. But the pay for management is horrible depending on the store. When sales are low, so is your pay. It's all commission based in management. And if sales are low due to lack of Customers. They blame you and your teams work ethic. Rather than the fact that Customers aren't coming in or buying. If sales are down, you work way more. Can't give out hours unless the team is killing it. Support from the DM is a joke. Acknowledged not properly supporting me during and after training. But then used me as a scapegoat for issues that already existed. That multiple others referenced as well. My co and leads all left after me. If it's not the Greece mall don't bother.

Pros

Relaxed dress code

Cons

Poor pay structure, Terrible management, horrible schedule, shady coworkers

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Official response from Journeys

September 7, 2023

Thanks for providing your feedback. Please feel free to email us at journeyssocial@journeys.com if you would like to share more about your experience.

Decent Company

Assistant Manager (Former Employee) - Aventura, FL - September 5, 2023

The company is a great workplace, but the work-to-pay ratio is not great. The company gives you a large workload and expect you to have everything done.

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