In my 9 months of working for Journeys, I learned a lot about what it meant to be a true manager of any retail store. Journey's is a work for your paycheck job which means that if you want a good paycheck you better work your hardest. When I worked as the Assistant manager my responsibility was to focus on making sure our associates were hitting their goals along with making sure we were as well. Customer service was our top priority. We also had daily shoe shipment either coming into our store or out of our store in which that had to be done primarily before we opened; if not at that time, then finishing it right after we opened. Once my Manager left before the holidays I was the only one capable of opening and closing, so my hours quickly changed from either opening or closing to being the opener and the closer. I then worked 13 hour days and 60-70 hour weeks for 6 months straight. the best part by far was what my district manager taught me about being a manager and what your expectations should be.
Culture, product knowledge, pay for how hard you work
pay for how hard you work.