I worked for JLG a little over a year. I was hired on as an Ebook Coordinator. My background was a technology specialist for a library I absolutely loved. From day one the company didn't even have my job developed enough for me to start working, so I just did busy work until the site was completed. When I finally did get started I was offered no training by my supervisor and basically thrown to the wolves. I was given many other responsibilities that were not my job and when I asked for help my supervisor pulled me in telling me I must not know how to multitask. If all this was not enough through no fault of my own the ebooks didn't take off. They demoted me and took away a big portion of my pay, yet I was still required to do all my current task plus take on more. I immediately started searching for a new job and am happy to say I love where I work.
So think about it before you apply to any customer service positions here because $10.00 an hour isn't worth it!
Terrible management, bad pay