Track Associate (Former Employee) – Buffalo Grove, IL – November 4, 2018
On a typical day, you have at least 40 customers, so you brief them about the rules and how to drive the carts and then assort them into races. On weekends, there are usually several hundred customers which makes the job ask much more of you physically and mentally. It is all a team effort so if one person is lazy, everyone else suffers. My manager was great but the ones before him were apparently terrible and almost abusive. It's a fun environment to be around but the pay probably doesn't equal the stress and hours you go through for most people. The worst is customers that don't know how to drive or think they know how to drive because they crash over and over and put others in danger.
3 free races per week, fun coworkers, good manager at the time
Terrible work/life balance and very low compensation for hours worked
General Manager (Current Employee) – Texas – October 9, 2018
The company is very prone to making snap decisions that are often made without any type of forethought. These decisions are made and implemented almost overnight and a majority of the time are not communicated with the GMs/Managers of the locations outside of California (where HQ is located). A majority of the time, GMs find out about new promotions or new events via an email blast that we send to our customers which leaves us with little to no information and it also makes it so that we are unable to answer any customer questions until we eventually hear back from someone in corporate about it.
The company also does a wonderful job of taking advantage of manager's salaries by having a 50hr minimum workweek as well as increasing the amount of work that needs to be done by the GM/Manager without increasing the pay. They try to entice you by having an achievable bonus structure, but the bonus structure can be changed by corporate at any time for any reason and it has changed 3 times since the start of 2018. To make matters worse, they often set the goals too high to be achieved by regular means.
Communication between corporate and individual centers is lackluster at best and they often ask for input from us as GMs/Managers as a means of appeasing us because there have been so many complaints about issues falling on deaf ears in the past.
Lastly, and perhaps most alarmingly, is the overall compensation that the company has been giving to their newest hires. Because the company is struggling financially, they have started to lay off high-performance individuals that makemore... a decent salary in order to replace them with less-competent, much cheaper, workers who are new to the company and have no real idea what others in their position are typically paid. If you are thinking of joining the company, be very aware that they will be offering you much less than what others in your exact same position are making. The company is currently trending toward dramatically increasing the workload of us as GM's while keeping wages stagnant for everyone across the board.less
Fun work environment if you hire a solid group of track staff and cashiers. Also, the free races are fun if you don't overdo it!
Work/life balance, Communication from corporate offices, bonus structure, overall salary
Cashier/Customer Service Rep (Former Employee) – Concord, NC – September 26, 2018
Overall I enjoyed working at K1 and I would probably go back for the summer. I feel the work I was doing was equal to the amount I was getting paid. The working environment could be negative at times but overall I was happy there.
Manager (Former Employee) – South San Francisco, CA – August 17, 2018
I worked for this company for almost 6 years, and have watched it go from a once fun, great place to work. To possibly the worst corporation around. Your life at K1 speed will include long hours (10hrs-14hrs a day), no meal breaks for managers (wasn’t able to take one my last 4 years), empty promise after empty promise, no support from upper management, certainly will never see a review, and a “corporate” office that rotates through staff weekly. Look forward to cluecless regional management showing up to your center with a laundry list of to-dos then disappear to not be seen or heard from again for about two months. It does hurt to see this company fall so hard, but now that I’m gone Im somewhat enjoying it.
Manager (Former Employee) – Irvine, CA – August 10, 2018
They over work you in bad conditions. Employees in summer had to work in over 110 degree weather when given a fan that they couldn't even stand next to because it was used for the customers overheating ..put minimal staff on hand for big events to where my employees can barely take a breather. There was a GOOD amount of time where I couldn't take lunches as a supervisor because the work load was too much but they shrugged their shoulders and said we have to.. No compassion for the track guys or management staff. Corporate would throw a $3000 Christmas party and my track staff got a picture next to the podium saying thanks. I myself and my general manager was let go from the company this last month with no write ups, examples, explaining of anything that we have done wrong and was let go without warning...lots more to say..if someone would follow up that will be ok. All in all their is something up with k1 speed
General Manager (Former Employee) – New York, NY – July 31, 2018
Bunch of scumbags use you up then spit you out. Never had a review the whole time I worked for them , no training or support . It is all about putting money in their bank. Do not care for the employees, pay minimum wage .
Track Operator (Former Employee) – South San Francisco, CA – July 29, 2018
During my time there management was constantly shuffled. No manager was there longer then 3 weeks. This made things difficult because the staff had to take accountably of the store. Most of the time they would also take advantage of good workers by scheduling them to run their area solely by them selfs.
Track Supervisor (Current Employee) – Ontario, CA – July 17, 2018
this company is good for anyone who is looking for a entry level job. this is a customer service based job that is good for anyone who is looking to get into the customer service industry. Most of the people that work here are coming out of high school or in college. the company is good at working for people schedule if you are going to school or have other jobs.
Cashier (Former Employee) – Ontario, CA – July 12, 2018
The job itself was easy but the drama that came with it wasn’t worth it. Everyone always talked behind each other’s backs including the assistant manager and supervisors. The GM was a good manager that did back up his employees. Basically watch out for yourself and don’t make friends if your just there for a paycheck. No room for advancement and the pay was awful for EVERYTHING that you had to do, which for the cashiers is literally everything! Most employees were very unprofessional and would throw you under the bus in a second. Not worth the headache!
Fun place to work. Always busy and having fun with racing!
Pit Operator (Former Employee) – Carlsbad, CA – June 8, 2018
I worked at K1 Carlsbad for 2+ years and just graduated from college. I loved my job being a pit guy there. High energy and motivating customers on how to race fast was so much fun! The GM was always working with us and handled anything that was negative with customers or other employees. Only negative was getting a holiday or more than an occasional weekend off was tough. This is only because that is when it's busy there. I'll miss working there!
My time in k1 speed was very fun i made great friends and did have fun on the job while making sure the customers were safe and adhering to the rules of the track overall. Management was very helpful and were always willing to listen to our concerns. The workplace was fastpaced with never a dull moment but when it was slow we had a chance to talk and interact with each other.
Discounts on food, learn to ride the karts, free races throughout the week
Customer service (Former Employee) – San Diego, CA – May 30, 2018
I enjoyed working here but it's a better job for young teens. It is not a professional atmosphere but I feel like management was way too strict on dress code such as no tattoos, colored hair, short hair (for girls), black socks only, no jeans, etc. It is also extremely hot inside with no A/C. It's a lot of work for such little pay and no flexible work days.
TRACK SUPERVISOR (Current Employee) – Fishers, IN – May 15, 2018
K1 Speed is perfect for workers who need to be constantly moving. While the slower hours may consist of cleaning and finding ways to keep motivated, the busy hours require non-stop moving and attention. The atmosphere is relaxed and full of opportunities to connect with coworkers.
Track hand (Former Employee) – Austin, TX – April 13, 2018
doing the same tasks at top speed is the name of the game you have to make sure all of your gear is up to snuff and all of your customers have been properly tended to for their convenience as well as their safety
Full-time Mechanic (Current Employee) – Phoenix, AZ 85034 – April 12, 2018
Seems like everyone is out for your job. Poor management. Nothing but drama and employee praise seems like a rare occasion. The pay there is fairly poor in my opinion. More along the lines of a job for a college student otherwise you run into the difficulty of being paid enough to barely afford your own bills. Not very satisfied with my time there.