I enjoyed working at Kaiser Permanente.
Member Services Representative (Former Employee) – Corona, CA – September 20, 2018
It was not easy being hired into Kaiser Permanente. Everyone wants to work there due to the benefits and salary they offer. I was grateful to be hired there. It was not an easy job. I worked in the call center for a number of years. You have to be fast and a quick learner. You must also take a number of calls per day and keep your average handling time at a certain level. There is a lot one will need to deal with including the attitudes of members, brokers, providers, and businesses. You also need to have a calm attitude and be able to handle difficult issues at times from members you speak with by phone. But all in all, the pay was awesome and the benefits helped me and my family through a few medical issues that we had to deal with over the years.
It was a hard job for me and I needed something less stressful so I accepted another job with less pay. But I have nothing bad to say about Kaiser. If you have the positive attitude, patience, and calmness for this type of work, then this is the place for you.
Great pay, excellent benefits, bonuses.
Short lunches, stressful, must have a lot of patience.