ASCC Intern (Former Employee) – Atlanta, GA – November 28, 2017
Working here, you learn how to work as a team. You become very close with your supervisors and co-workers. It feels like you've known each other for years. The atmosphere is laid back but still professional and fun. The hardest part about working there for me was the time it took for training. The most enjoyable part of the job was being surrounded by people who knew how to brighten your day, including the members that we help over the phone.
Clinical Supervisor (Current Employee) – Atlanta, GA 30305 – November 27, 2017
If I could continue to work for Kaiser Permanente I would. I have worked with the company for over seven years and have truly experienced a well balanced work and life. i have been supported in furthering my education, but with some difficulty advancing to where I would like to be.
Licensed Practical Nurse (Current Employee) – Atlanta, GA – November 26, 2017
Nurses offices are run like a customer service call center. The nurse is monitored for how long a patient waits in the waiting room (MUST be less than 10 minutes). Our "score" gets dinged if the time is over that, if we don't click on certain things.
Intake Coordinator/Consultant - QRM (Current Employee) – Atlanta, GA – November 24, 2017
I process faxes that come through our Right fax system. I make calls to providers when need. Train new employees and take on other duties to help my Manager. It is a very diverse place to work. I enjoy coming here because my co workers are fun to be around.
I was given good performance reviews from the Manager of the Department.
General Surgery Scheduling Coordinator (Former Employee) – Piedmont Hospital Atl Southwood Medical Center GA – November 16, 2017
90% of my daily routine on the phone contacting patients to discuss the scheduling dates wanted by the members, reviewing the Doctors availability to perform the procedure on his or her surgery days contacting the Hospital or outpatient surgery facility to schedule the surgery, as well as gathering any test results for review by the Surgeon.
Kaiser is a diverse company where the managers are available , if needed.
The hardest part of my job was making sure the schedules were coordinated in a timely fashion and each surgery scheduled followed each other assuring the Doctors time was used efficiently.
The most enjoyable part of the job was the phone calls I got from members thanking me for getting them the dates that were requested or getting as close to the dates they preferred when I scheduled their elective surgeries.
Mandatory meetings when scheduled, lunches were provided.
If a break was needed I could take a fifteen minute break
Pharmacy Manager (Former Employee) – Atlanta, GA – November 9, 2017
I managed one of their Atlanta facilities. I had the highest OTC sales in the region and was one of their top 5 most productive pharmacists by their metrics of script volume. Managers (non-union) are paid around $12,000 less than a staff (union) pharmacist. Upper management was critical and un-supportive. Union employees have rights and representation and facility managers are beat down and worked to burn out. Upper pharmacy management at KP is incompetent and unappreciative of their facility managers. They are clueless as to the operation of the facility pharmacy and often pharmacy law. They wanted us to fill 7 day C-2 emergency prescriptions as a customer service initiative to tide the patient over until a legal prescription could provided. My facility was extremely busy, high volume, non-stop, phone constantly ringing, every day. I woke up every morning filled with stress at the thought of going to work. The support they send from regional will spend all of their time on email or their electronic devices. I still remember vividly completing a day of work around Christmas time, closing the windows, and standing in a daze of absolute exhaustion for a couple of minutes, then looking down to see one of my technicians curled up on the ground in the fetal position because of the absolute stress we endured on that particular day. Upper management was unappreciative and even critical that we could have provided better customer service toward the non-stop phone despite the fact that we were dealing with constant long lines of people at the window.
Lack of genuine appreciation, hypocritical management style
Business Analyst (Former Employee) – Atlanta, GA – October 13, 2017
Don't know what I can say other that it was a 6 month contract and it was pretty good. People seemed to know what they were doing and management didn't micromanage their people. The pay was competitive, as a contractor at least. I will say they are very driven. When they have a project, they focus intensely on it, so when they set their mind to do something, they usually succeed, unlike some of the IT projects I've worked on at other places which may kind of get started then lose steam.
EMR Analyst (Former Employee) – Atlanta, GA – October 11, 2017
I enjoyed some of the work. I was recruited by Kaiser to help them build their EMR software for their clinics in Georgia. I was the only nurse on the team. I learned after working at Kaiser that they were not prepared to utilize the knowledge as a nurseI brought to my position. For that reason, I found the position to be unsatisfactory and resigned.
Supplemental Staff Float Nurse (Former Employee) – Atlanta, GA – September 30, 2017
Best job experience I've ever had. I learned so much from the supervisor. My co-workers were helpful, informative. Not sure I will ever find a place like it in the world. I've had a couple jobs since then and I have not "landed one yet."
Quality Consultant (Current Employee) – Atlanta, GA – August 1, 2017
Kaiser California is excellent place to work and very different than Kaiser Georgia. no work life balance, Leaders in various department do not try and build you up in a professional way. Not good mentors.