Customer Care Representative (Former Employee) – Pomona, CA – June 15, 2018
ok if you like call center vibe. chained to the desk and the auto answer phone. must hit the very high KPI's behind the company wide standard of "Good isn't Good Enough - there's no such thing as Perfect!"
Assembler (Former Employee) – Anaheim, CA – May 22, 2018
Productive and fun work place with a happy environment. Greeting everyone with a bright smile everyday. Everyone's working hard to make what's possible for the company. The hardest part of the is learning new things but also at the same time it's enjoyable.
MDR Associate (Former Employee) – Orange, CA – April 21, 2018
It was nice experience to work in the company. but when new management came they decided for downsizing. I was not intend to leave but my manager ask me to leave and they gave me extra pay at the time of separation.
Production Worker (Former Employee) – hatfield, pa – November 7, 2017
this has to be one of the worst environments I have ever worked. there is no actual thought process and input is over looked. when you present an issue or concern you are over looked by a supervisor or manager with not practical experience in the field they are in charge of, and instead are told to only do things that make them look better or make them have to do less of their own responsibilities. personal affairs are directly involved in most of the leaderships decision making process, with no chance of changing that mentality even if you are proving a better solution.
good work/life balance and decent benefits, however there is poor management preventing employees to advance in their career. recent mergers have caused even more issues for sales teams, doctors and dealers.
Tier 1 Technical Support (Former Employee) – Alpharetta, GA – August 30, 2017
Technical support position is a stressful position due to lack of guidance and training. The supervisors are hardly available for coaching or to provide feedback on how you are doing. The teams leads are hardly available as well to assist because they are pulled for the same meetings as the supervisor which is senseless since they are there to assist the level 1 technicians on the floor. Leadership is constantly changing things with little notice or guidance on the change which effects the day to day activities for the technicians. Career progression is not an option in this position because the level 2 and 3, only have 1 or 2 added job responsibility and have of the time you are fulfilling this need for the customer because they do not want you to escalate the call. The software we support is not well developed by our developers which makes it difficult to support when the customers are asking about issues we have noticed that has been issues for several years but yet our developers have fixed the issues. Overall, this company has a lot of down falls that have yet been addressed over the past years. Especially, when majority of the technician are complaining about the same issues. Also for all the work that is placed on us, the pay of 19.00 is definitely as slap in the face.
Support Staff (Former Employee) – Alpharetta, GA – August 30, 2017
I really enjoyed my time at kavo kerr. I thought the team environment was great. I had a lot of great coworkers and enjoyed my time there. My direct supervisor was great, but the higher ups didn't necessarily trust the employees. Often there are a lot of high energy meetings where a lot is said but little is done afterwards. The whole job could be done remotely, but the option is only available to a select few.
Senior Trade Show and Event Coordinator (Current Employee) – Charlotte, NC – July 26, 2017
There is always a challenge while working. Sometimes the challenge makes the employee better working on problem solving and or growing the employee professionally. Sometimes the challenge is discouraging.