Keurig Green Mountain Employee Reviews

3.7
Overall rating
Based on 139 reviews
Ratings breakdown
538
450
332
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Found 137 reviews matching the search See all 139 reviews
2.0
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Not enough direction results in confusion and long work hours
Senior Financial Analyst (Former Employee) –  Burlington, MAJuly 15, 2018
Senior leadership needs to do a better job or ensuring the company's priorities get escalated down through the entire organization. A lack of true focus and prioritization results in many people working too long of hours and working on projects that end up not having an impact. There are many highly intelligent and driven people who help make Keurig a better place to work. If only the company would utilize their employees more effectively.
Pros
new office, smart people
Cons
work life balance, lack of direction, benefits
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4.0
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Great people, Great brands and products
Brand Marketing (Current Employee) –  Burlington, MAJuly 1, 2018
This is a company built on great brands and great products, even a great mission. There is an excellent group of talented employees that are also highly collaborative. It is a supportive environment for challenging yourself and learning. It is an environment that is steeped in change and relatively fast-paced, but still offers decent balance overall, at least in the marketing function.
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3.0
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Isolated work environment
IT Project Manager - Integrated Factory Support (Former Employee) –  Burlington, MAJune 29, 2018
minimal interaction with other groups, manager left company I was not aware until my weekly status meeting that his office was cleaned out, strange company, nice facilities, would not go back as a contractor.
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4.0
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Overall: recommended
Business Readiness Project Management (Former Employee) –  Knoxville, TNJune 6, 2018
Great work/life balance. Opportunities exist for those willing to prepare theirselves and perform. Exciting to have been a part of the tremendous growth witnessed over the last decade.
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3.0
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Constant major re-organizational changes.
Mechanical Designer (Current Employee) –  Burlington, MAMay 30, 2018
Constant major re-organizational changes.
Three layoffs in three years.
All the good talent has left.
Terrible medical plan.
Once branded as mediocre, no chance of advancement.
Way too many meetings.
Pros
Luxurious work environment, great time off benefits.
Cons
Very poor healthcare benefits.
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4.0
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Great brand
Director (Former Employee) –  Burlington, MAMay 27, 2018
Employees get to work with a great consumer brand and they have an opportunity to make an impact in most roles. Currently, there is a focused and clear strategy. There is free coffee and beautiful office space.
Pros
Great brand
Cons
Constant change
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1.0
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Toxic Enviroment
Maintenance Technician (Current Employee) –  Knoxville, TNMay 14, 2018
This company is rampant with a cut throat mentality with an obvious buddy system. Don't expect to get any decent raises, or promotions unless your the managers buddy because it doesn't matter how well you do or work, you simply won't get it.

They thrive off of people stabbing each other in the back to advance to the point it's become a very hostile environment.

Benefits use to be great, now they suck especially the insurance. They don't care because they are laughing all the way to the bank with their increased profits.

Overall it USE to be a great place, now it outright sucks.
Pros
None
Cons
Poor insurance, no way to advance, buddy system, toxic environment
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4.0
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Overall Good Place
Buyer II (Current Employee) –  Green Mountain, NCMay 7, 2018
Despite some drawbacks, this is still a good place to work in Vermont. It's a bit disorganized and sometimes lacks a focus. Plus, it's big business now.
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3.0
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Headed in a positive direction for MA based employees
Marketing (Current Employee) –  VermontApril 12, 2018
The company has been through a ton of change in the time I've been here. I enjoy the variety of things I work on and have learned a ton. It is difficult to remain relevant and connected to the decision makers in MA.
Pros
growing business, always learning
Cons
difficult to advance, challenge with dual headquarters locations
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4.0
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Typical intern work
Data Analyst (Former Employee) –  Waterbury, VTApril 6, 2018
I learned that communication between you and your boss can be tricky. I enjoyed my time at Keurig for what it was. They pay very well and everyone is very nice.
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2.0
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Turbulent atmosphere
Key Account Representative (Former Employee) –  Williston, VTApril 5, 2018
A typical day is fighting one fire with another and rearranging fires to make room for more. With so many rounds of layoffs, it has created a very tense atmosphere for new and old employees alike. There are a few members of Senior Management who have their own favorites and make it clear if you are one of them. One in particular is a bully to many and HR has chosen to protect this individual for years,regarless of how many complaints they have received. It's a shame what has become of this.
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4.0
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Great in place to work.
Machine Operator (Former Employee) –  Windsor, VAApril 4, 2018
Pay attention to detail. Work as a team. Be safe all the time. Never rush. Check labels check spec sheets always. If you don't no ask. Know your givens. Strive to meet your production minimum.
Pros
Discount on coffee brewers.
Cons
short breaks
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4.0
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Great place
Machine Operator (Former Employee) –  Knoxville, TNApril 3, 2018
Great place to be and work . Team environment. Excellent pay, good work and life balance, safety oriented. Great place to work for beginners in manufacturing/ production.
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2.0
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Look elsewhere if you wish to advance in your career or want to have a life outside of work
Systems Analyst/Developer (Current Employee) –  Burlington, VTApril 1, 2018
The changes over the last 5 years have been unbelievable. Any position that could be outsourced has been or will be as soon as possible. Very top heavy organization. Good leadership at top level for most part, poor at mid and lower levels. Due to high degree of outsourcing, little or no opportunity for advancement. Most positions are filled from outside when there is an opening. Moral for most is generally poor, with a fairly large exodus of employees.

Pay is generally good, but company has cut many benefits previously available, and have recently cut healthcare as well to much poorer policy than previously available.
Pros
good pay
Cons
top heavy managment, few if any advancement opportunities, heavy reliance on outsourcing, little regard for home/life/work ballance
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4.0
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Keurig Green Mountain Review
Senior Sales Manager (Former Employee) –  Bentonville, ARMarch 30, 2018
Keurig Green Mountain has gone through many changes over the years and has turned the corner in a positive way the last few years. They are moving in a good direction and the organization has a bright future.
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3.0
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Can be a very stressful job.
Machine Operator (Current Employee) –  Windsor, VAMarch 29, 2018
Over worked and held responsible for too many jobs with very little staff. Never consistent with anything from supervisors to work procedures. Constant change.
Pros
Good pay and great benifits
Cons
stressful, over whelming, over worked and 12 hours standing on concrete will kill your feet knees and back.
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3.0
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High Performance Organization
Vice President of Sales Foodservice & Marketing (Current Employee) –  Burlington, MAMarch 19, 2018
KGM is a high performance organization led by an outstanding CEO. Company has a strong vision and clear strategy for both short term and long term growth. Organization brings in best in class talent, very much HP environment.
Pros
High performance culture.
Cons
Culture shift in process. High turnover.
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2.0
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Need better managers
Production Technician I (Current Employee) –  Windsor, VAMarch 18, 2018
This is a company you work hard and management don't care about there employees. They come on the floor don't speak. They don't back you up when there is a problem. They don't engage with employees. It is hard for African Americans to advance in this company. You have all the qualifications to do a job but they will tell you they are trying something different with the culture. That's not telling me anything. The pay will okay. The benefits are okay. By the company not having a union the rules change as they see fit.
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4.0
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I no longer have any input in this company. It was a great place to work years ago but is no longer employee driven.
DC Team Associate II/Shipper/Receiver (Former Employee) –  Essex, VTMarch 17, 2018
12 hour overnight shifts
crew no longer worked as a team, had become self centered
4 12 hours overnight shifts is way to much for any person to handle
Cons
12 overnight shifts
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4.0
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Windsor KGM Was Great Until
Coffee Processing Coordinator (Former Employee) –  Windsor, VAMarch 11, 2018
I initially thought that I would stay at Keurig Dr Pepper until I was ready to retire. Working 12.5 hours a day was something to get used to but the the amount of time off was good and it was easy for me to get things done in my personal life. Then the management changed and it became a tense place to work at where you walked around on eggshells. Favoritism became the culture and only people who were "in good" with supervisors and managers were able to move ahead. I was fortunate to have supervisors who were mostly fair. A few were definitely in favor of certain team members and not others. The head of HR was actually terminated for racism. That should give you an idea of the energy of the place. Once upper management was terminated, the culture really went downhill and I realized it was time to go ahead and leave, that and the inability to advance.

A typical day in coffee processing would be to huddle at the start of shift. Generally a pass-down from the previous shift was supposed to be given, but they rarely stuck around to do so which meant we were starting most days in the blind. Assignments were generally the same or similar each day, with you running x amount of lines or being responsible to material handling for the day. I learned quite a bit at Keurig. I learned how to operated forklifts. I learned a lot about the history of coffee and the different coffees that are available. I also learned that sometimes hard work doesn't always yield the intended results. The hardest part of the job would be adjusting to a flip flopping 12-hour schedule. What I enjoyed most about
  more... the job was a feeling of independence. I don't enjoy being micromanaged and like to have my assigned tasks and execute them with minimal or no supervision.  less
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