What is it like to work at Key Benefit Administrators?

3.6Work/Life Balance
3.2Compensation/Benefits
2.3Job Security/Advancement
2.7Management
3.0Culture
3.0
Answered 85+ calls and had to document all calls
Written by Customer Service Representative (Former Employee) from Fort Mill, SC on January 18, 2018
Starting work by answering phones calls from nurses, clients and hospitals to give benefit information and recording all calls. Answering emails and also working calls that could not get an answer the first time they called. The hardest part of my job was telling clients that they would not be covered with whatever it was they were calling about. The ...
ProsBeing able to work from home
ConsOnly getting 20 seconds between calls
See all 35 Key Benefit Administrators reviews