Company doesn't care about employees or clients
Licensed Relationship Manager (Former Employee) – Manchester, CT – July 18, 2018
Terrible merger from prior company, seemed like every change made was to negatively effect clients & employees. Employees are interchangeable to them and they frequently receive feedback from clients that there is not enough staffing. It is Key's prerogative to keep staffing low, which strains branches and employees intensely. They also say that they are willing to take on risks with clients which is NOT the case. They are extremely conservative and have their own backsides to protect, not actually helping clients who have been loyal for 10, 20, 30+ years.