KeyBank Employee Reviews

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2.0
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competitive, stressful environment
Personal Banker (Current Employee) –  Rochester, NYJuly 18, 2018
very stressful sales environment-sales goal that are unrealistic and impossible to achieve. management is never happy with sales sucess always looking for more, only as good as your last sale
Pros
good benefits
Cons
6 day work weeks in branches
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4.0
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Upper Management Not In Touch
Financial Advisor (Former Employee) –  Burlington, VTJuly 18, 2018
Great place to work till you have to deal with upper management. Key investment services way ahead of bank in terms of culture. Tenured employees forced out consistently in bank branches.
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3.0
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Keybank
LEAD CLIENT RELATIONS REP - LEAD TELLER (Former Employee) –  Maple Valley, WAJuly 18, 2018
KeyBank was a good company to work for. There was room for advancement. It was a fast paced environment which made the days fly by. All in all it was a great experience working for them.
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1.0
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Company doesn't care about employees or clients
Licensed Relationship Manager (Former Employee) –  Manchester, CTJuly 18, 2018
Terrible merger from prior company, seemed like every change made was to negatively effect clients & employees. Employees are interchangeable to them and they frequently receive feedback from clients that there is not enough staffing. It is Key's prerogative to keep staffing low, which strains branches and employees intensely. They also say that they are willing to take on risks with clients which is NOT the case. They are extremely conservative and have their own backsides to protect, not actually helping clients who have been loyal for 10, 20, 30+ years.
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4.0
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Not Your Average Bank
Administrative Assistant (Former Employee) –  Cleveland, OHJuly 16, 2018
Life at Key is fast but very enjoyable. Working with a great team of managers make every day an adventure not to mention the talented individuals on the team.
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1.0
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Avoid Misery- almost plays out like the book
Quality Control Coordinator (Current Employee) –  Amherst, NYJuly 16, 2018
Worst place I have ever worked in my life. I cannot think of one positive thing to mention. The training was horrible to a new hire or lack there of. The managers seemed stressed out and extremely rude. I dreaded coming back to that place the second I left it.
Pros
no pros to this company
Cons
Bad Work Environment, Terrible Managers, Miserable workers
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1.0
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Awful
Personal Banker (Former Employee) –  Pittsburgh, PAJuly 15, 2018
This is the worst company I have ever worked for. The training is non-existent, goals are completely unrealistic, management is an actual joke, everyone has questions and no one has answers. Truly a disgrace.
Pros
Hours
Cons
Management, lack of training, stress
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5.0
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Very professional
Teller (Former Employee) –  Juneau, AKJuly 14, 2018
I liked working for keybank because of the very professional work environment. Management was cool, never had any problema. Good benefits, health insurance, life insurance and retirement were all offered to me as a temporary employee.
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3.0
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Finance
Specialist 1 (Former Employee) –  Cleveland, OHJuly 14, 2018
It was an o.k job did not like third shift lots of call offs and the workload got passed on to other employees, it was production so longer you were there your numbers went down
Pros
salary
Cons
lots of call offs and workload got dumped on others verty stressfdul
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3.0
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A good company having problems implementing their vision.
Branch Manager (Former Employee) –  Soldotna, AKJuly 12, 2018
A lot of great people at Key, unfortunately there are some terrible people at Key as well, and if you are not aware the terrible people can destroy your enjoyment of the opportunity.
Pros
Opertunity to be part of a growing company
Cons
You are expendable
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3.0
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ok place to work
Answerbank Internal Support (Former Employee) –  Brooklyn, OHJuly 11, 2018
key is an ok place to work no major complaints or issues. not quite as friendly of an environment, but was an ok place to work benefits were good but somewhat costly.
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5.0
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key bank helps and assist with client's financial wellness
personal banker/ teller (Current Employee) –  Troy, NYJuly 11, 2018
I really like key bank, because they help people all over, like women own business, education and homeless people and never saw a bank that gives like key bank
Pros
i wish they were located down south or va
Cons
none
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2.0
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Not the best working environment
Retail Banking Officer (Current Employee) –  West Linn, ORJuly 10, 2018
My working environment was less than ideal. Management was contradictory and inconsistent. Management style was Micro vs Macro. Depts seemed to be "silo'd" in nature which made it very difficult to advocate for my clients.
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4.0
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I was not there long after the acquisition
Portfolio Administrator (Former Employee) –  Plymouth Meeting, PAJuly 9, 2018
I was only with KeyBank, after the merger for 6 months. I was offered a severance package which started in December of 2016 from KeyBank. Severance offer was due to KeyBank revising my job from administrative to more sales.
Pros
Not applicable
Cons
Not applicable
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5.0
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too much emphasis on getting leads for other lines of business
Relationship Manager (Former Employee) –  Salt Lake City, UTJuly 9, 2018
Too much time spent on getting leads for other lines of business. Required to keep your position. I understand things have changed and it isn't the great place it used to be
Pros
back in the day management was awesome
Cons
sell sell sell sell oh and sell some more
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2.0
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not the best
Relationship Manager (Former Employee) –  Kennewick, WAJuly 8, 2018
bad, banking hours-9-5:30, working Saturdays, pay isn't good, not good culture.. Not good at promoting work/family balance. I wouldn't recommend this place
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2.0
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Great Company/Inexperienced Regional Management
Branch Manager (Former Employee) –  ConnecticutJuly 7, 2018
The company is enjoyable to work for and promotes client centric strategies. Regional Management fails to realize one size does not fit all. The banking strategy that worked in WA state will not work in CT or MA. Promoting within has been non existent for the CT/MA markets as everyone was brought in from the outside, contrary to promises made to former FNFG employees. Morale is low, and fear for job security is high. Regional Management throws different messaging out to the region to see which message will stick which causes confusion amongst local leadership. The regional manager has the attention span of a gnat and cannot lead or focus the region around a solid strategy. In the 20 years of banking I've never seen a more dysfunctional leadership. Overall KeyBank is an organization that values their employees, but they must stop blindly believing in people and ask the employees how they really feel. I would absolutely work for this company again under different leadership.
Pros
Great products and misson
Cons
Regional retail leader for ct/ma
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4.0
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Good company
Vice President & Business Sales Manager (Former Employee) –  Salem, ORJuly 6, 2018
Key bank is a good company and good to work for. They are very employee friendly. They are focused in the eastern united states, but are in most states.
Pros
employee focused
Cons
pay
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4.0
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Great peer engagement
Vice President, Senior Home Equity Product Manager (Former Employee) –  Cleveland, OHJuly 4, 2018
Partnering with peers was beneficial for implementing projects as well as professional development. Co-workers were cooperative, talented and improved value daily.
Pros
lots of vacation time
Cons
extended time before promotions
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4.0
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Great working environment
Senior Business Analyst (Consultant) (Former Employee) –  Cleveland, OHJuly 3, 2018
great working environment

excellent training

detailed training

great organizational team

well hosted meeting by scrum master

focused on meeting clients demands
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Overall rating

3.7
Based on 1,267 reviews
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3.7Work/Life Balance
3.6Compensation/Benefits
3.2Job Security/Advancement
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67%say women are treated fairly and equally to men

67%would recommend to other women

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