good pay, but it is earned
Personal Banker (Current Employee) – Connecticut – October 25, 2018
A typical day at Key bank is more or less no different than any other big bank. You go in, make sales calls, service clients, avoid work drama, then head home. The workplace culture is a sales first atmosphere instead of client first with a heavy emphasis on bureaucracy. The hardest part of the job is dealing with a long lending queue that is days long before even looking at an application and having to explain to a client that a mortgage will take double the time to process than almost any other bank because they don't know how to hire underwriters. The enjoyable part of the job is when you can help a client in a dire situation, no better feeling.
Good pay, get to help people
Lack of responsible management and lack of underwriters