My time at KeyBank started off well, it really seemed like a wonderful work environment, & some ways it still is. But at least from my experience, managers pick favorites & treat them exceedingly well, & cast a blind eye when they're doing something that they shouldn't be doing. It seems like there are little cliques everywhere within teams. If you're not in with them, you get treated poorly or are looked down upon. When approaching management about these issues, nothing seems to get resolved well, or at least not for long. The problem may lay within my own area of the bank, I cannot speak for the other departments and divisions, but I will say my mental health has been suffering greatly as a result of how I've been treated. They don't seem to care about the quality of your work either, just the quantity. So when you try to work faster, mistakes are bound to happen, and you get scolded for those as well. The productivity based calculator system is a joke and you can't seem to get ahead no matter what you try.
Benefits are very nice, some schedule flexibility is offered if they find your numbers to be strong enough
Hard to meet production needs because the numbers you are graded upon are inaccurate, managers favor certain employees, upper management only cares about numbers, team cliques make you feel unwelcome and poorly