Loved the kids to work with, loved the support staff, department was in transition
Interim Director of Occupational Therapy (Former Employee) – Jacksonville, FL – October 24, 2018
This was my dream job and had they not been going through department reconstruction and company changes I would have stayed. Considered returning to work however I have student loans that have to be paid
I loved the employees at Keystone as well as the kids. Everyone was willing to help as much as possible and the children made my day. I saw the growth in the kids I worked with and it made me beyond happy. I would go back to Keystone in a heartbeat!
Co-workers, children (clients)
short breaks, stressful at times, emotional at times
Clinical Specialist II (Former Employee) – Jacksonville, FL – August 9, 2018
Keystone Behavioral Pediatrics was the best place I've ever worked. The collaborative opportunities and positive environment were second to none. The leadership fully supports the direct care staff, and the variety of clients and their needs made it a wonderful place to learn and grow.
Its a nice place to work. The company is built on understanding or at least trying to understand what a person is going through. The biggest plus with this job is the co-workers and how they have your back all the time.
Great therapists and teachers dedicated to serving the needs of their clients and students and the pediatric behavioral needs of our community. Great concept, poor execution. Very casual attitude about paying vendors according to contractual terms. Strongly recommend restructing the entire finance department to better serve the needs of the employees and vendors associated with this employer.
Great team to work with. Everyone is willing to help and answer questions when needed. Fun, fast-paced environment where things are constantly changing. The most enjoyable and rewarding part of the job is working with such a wonderful population of kids ranging from 2 years- 21 years.
If it wasn't for the kids and therapists, half of their employees wouldn't be there. The management is terrible, never make themselves available and are not personable people and just plain rude. Unless you're getting your BCaBA or BCBA you're setting yourself up for failure with this company. They (supervisors, anyone in admin/leadership) won't go out of their way to help you succeed. The turn over rate is absolutely ridiculous hence why you see them needing people every other post.
It is sad to see comments by disgruntled former employees who have no shame and do not take responsibility for their own unethical behavior. Keystone is a great place to work and like any other employment will always have it's own unique challenges. I've witnessed Keystone overcome them one by one by doing the right thing. The providers are amazing as evidenced by watching the progress of these kids....their patience and love are always on display. The Billing Manager is and has always been fair to all employees and is always there to support her staff. Advancement is not dependent on a company but on one's own mindset and hard work....whether you stay here or better yourself and move on.
Business Office (Current Employee) – Jacksonville, FL – June 14, 2016
The therapists seem to enjoy working here and appear to obtain favorable results for the kids. However beware of the business office - the environment there is toxic! Financial management function is nearly non-existent, workflow is many months behind, client statements are typically incorrect and billing irregularities are common. The 'Billing Manager' has no people management skill set nor any aptitude with interpersonal relations. She maintains a junior high level relationship with one employee and avoids everyone else. Hence issues multiply and go unresolved.
Overall company is great for therapist but in other departments its hard to move up the ladder. The billing Manager and Lead are best friends and its really hard to work with besties in such a small office. They team up and talk about everyone in the building but then turn around and smile in everyone's face. Once you are on there bad side you will never get off.
Fun place to work because the kids and staff are great. Management is like a gang of high school girls though.
Behavior Therapist II (Current Employee) – Jacksonville, FL – January 6, 2015
A typical day at work consists of working inside a classroom with a kid to adult ratio of 5:2. Working in the classroom for the 6 hour school day and then conducting additional 1:1 therapy sessions for the rest of the afternoon. If you do not work inside a classroom then you are a therapist that pushes in to classrooms to provide 1:1 therapy sessions for clients that need extra help. I learned a lot about teaching acquisition skills as well as applying behavioral interventions on a 1:1 basis or in a group setting. I learned a lot about Applied Behavior Analysis and how it can be implemented into almost any aspect of life. Management was not very professional at all. Management was also not qualified to do their jobs, for example, therapists were put into business-minded positions without any experience of running a business or managing workers. The coworkers are awesome. Most of the staff are about twenty five year old young professionals that are just getting their feet wet in the professional world. The hardest part of the job is the tax it takes on your mind, body and spirit. Positive coping strategies are a must to work in this field long term. The most enjoyable part of the job is seeing the smiles on the kids' faces as well as seeing their progress through our hard work.
Lunch is provided at least once a week
Your hard work gets over looked by far, and promotions/new hire positions are giving out in a very arbitrary manner