Company values are great...if the place follows them
in room dining supervisor (Former Employee) – Sacramento, CA – February 10, 2019
I actually worked for this company from preopening of the new hotel. I was excited to get back into hospitality, especially this company, because it sounded like it truly valued its employees and welcomed growth and advancement. After building, structuring, training and getting some of the highest scores of In Room Dining, I was looking forward to growing in this company. During my time, I took on the manager role without being compensated for nearly 6 months. Meaning I was doing the ordering, the training, the scheduling etc. I tried to apply to become the manager and I wasn't even given an interview and they hired someone from outside that was already interviewed 3 times before the position was even posted. P&C (or HR) said they couldn't offer me the position because it was poaching. I thought that was called promoting within but I guess I am wrong.
Loyalty, hard work, working 12+ hours, and dedication didn't get me anywhere there, and I did this for over a year. I also paid $15/day or more for parking just to come to work. The food and beverage management team is completely non existent unless you work in the bar/club. They only come to the department to order free food or beverages. When we are busy and ask for help from management, we get no response. When they hired the new manager they asked me to train them, mind you they got hired for the job I applied for. Shouldn't management be training management? This place took my passion and they broke my spirit.
hotel discount, benefits, 401k, free lunch
pay for parking, no work life balance, no raises, no growth