Experience working in the office and in the field vastly different
Factory Sales Representative (Former Employee) – Hickory, NC – November 21, 2018
The company has two vastly different work environments. Working in the office they are very strict on time (When you show up, when you leave, when you take lunch), but it is an enjoyable work environment. The people that work in the office are great and most of the management is good. The outside sales team is subject to the same time management, but they also have an incredible amount of pressure on them to produce unrealistic results. Generating 6-12 new customers every month, and maintaining all current customers with the tools at your disposal is difficult. You are micromanaged and monitored at every turn, and there is no trust between the sales team and the management. There is also little to no loyalty between the company and the sales force. With many salesmen feeling like they work at a knife's edge wondering when they will be pushed out for minor infractions or "performance" issues.
All of that being said, you have every opportunity to cold call, to work with customers, to explore your territory and make calls. They are up-front that the sales positions are not a 9-5 /8 hour a day job and they expect the sales team to put work in outside of the standard work day. It is a difficult environment but a good salesman that wants to succeed can make it work, but they don't compensate these salesmen well enough to keep them.
Also the company phone they provide is only for work purposes. Do not expect to use it as a personal phone.
Finally the email system that the sales team has to use is absolutely worthless, and incredibly difficult to work with.
Micro-Management, No trust, No Job Security