Questions and Answers about Kohl's

Here's what people have asked and answered about working for and interviewing at Kohl's.

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Can customer service associates wear jeans?

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19 answers

Depends on the Kohls you work at. They have things called “jean days” where your store allows everyone to wear jeans. Also they give away “jean passes” if you get a credit they will sometimes give you one. Most of the time they won’t care if you wear jeans. Just don’t wear them all the time.

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Absolutely not

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Can 3shift wear pants

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No. Only if the manager wants one or if it's a holiday

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On certain occasions:
1. Jeans Day (our location has this on Friday)
2. Black Friday (everyone follows a jeans with black top and sneakers policy that day)
3. If you have a "Recognizing Greatness" chip which entitles you to things like candy or a personal jeans day.

Otherwise jeans are not allowed and you must dress business casual.

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On special occasions or events

Answered - Cashier/Sales Associate (Former Employee) - Richmond, VA

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Rarely allowed, manager discretion

Answered - Sales Associate (Former Employee) - Wichita Falls, TX

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You can wear jeans if you are awarded a "Dress Down" chip in which you are permitted to wear denim.

Answered - Customer Service Rep (Current Employee) - Havertown, PA

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Dress code was kakis and a button up shirt.

Answered - Cashier (Former Employee) - Grand Rapids, MI

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Yes customer service associates can wear jeans

Answered - Sales Associate (Former Employee) - Jersey City, NJ

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