Cashier, Sales Assciate (Current Employee) – Sterling, VA – January 4, 2017
We always had a good team and an achievable goal for the day. I learned how to deal with angry customers and how to work in register. My co-workers were good people and had good collaboration which made our work easy.
Operations Area Supervisor (Former Employee) – New jersey – November 17, 2018
Worked at kohls for 18 and a half years it went from a great place to work,a company that treated their employees with respect and appreciation for their hardwork and dedication to a company that only cares about their profits
Customer Service Associate (Former Employee) – San Diego, CA – November 17, 2018
A typical day at Kohls was to clock in and restock toys, clothing, and any decorations. Made sure to clean bathrooms if they were needed. Helped customers out if they were looking for something or if they wanted to return something, I had all the answers for the customers needs.
Digital Campus Recruiter (Current Employee) – Chicago, IL – November 16, 2018
Good place to start off. Great place to start and develop leadership skills; however, with the decline in brick and mortar business job progression is tough. Many individuals who have been in retail for years hold on tightly to their positions providing little room for growth and promotion of aspiring individuals.
Digital Program Leader (Current Employee) – Milpitas, CA – November 16, 2018
Good people to work with. Co-workers are smart and hard working. But too much stress of work. Too much fire fighting and unstructured operation. Hardly any creativity. Really resistance to change. Sr Management wants to control all decision making and if you think independently, this is not the place for you.
They give you 2 days of “training” and then throw you out onto the floor like it’s nothing. The training is awful and lasts maybe an hour if you’re lucky. No way to communicate with other employees in the stores and it becomes hard to help customers when you never received training! They will get mad if you ask for a break even though you’re entitled to one. They preach they’re all about working with your schedule but fail to tell you that they won’t work with your schedule for a period of time. Kohl’s hired me because they needed ME, I sure as heck didn’t need them!!
Short breaks, no training, no help from management, short staffed all the time, don’t care about your personal life
Cashier (Former Employee) – West Bloomfield Township, MI – November 15, 2018
Hired as a cashier for holiday help. It is fast paced retail work during the holiday season. There seems to be a lot of emphasis making sure you ask all customers for their e-mail address. Kohl's has a good return policy. Some customers seemed confused about their "Kohl's Cash" because the coupons have an expiration date on them and a lot of customers forget and then they expire. During the holiday season however, the store was willing to honor expired Kohl's cash which had to be over-ridden by floor manager. I don't know if they have changed the policy on that or not.
The store seems to place too much emphasis on obtaining e-mail addresses instead of servicing the customers who clearly become agitated when asked.
Over-all I enjoyed the experience of working for Kohl's.
Confusing policies, one manager says one thing another contradicts, poor training, disorganized, but it's a job and I do like working with the majority of customers and the staff. Many times the computers and equipment malfunction and never get totally repaired and never replaced. Customer service has four computers at best two work most of the time. you have to be the one to find someone to cover your breaks, lunches, and bathroom breaks or you don't get them.
Warehouse outbound associate (Current Employee) – Plainfield, IN – November 15, 2018
The job itself is super easy. 95% of the work is machines. Pay starts at 13.50/ hour. There is an on site medical center that is free to all employees. Its offers things from flu shots to gynecology issues to physical therapy. The management is very friendly. You also recieve a 15% discount. For holidays and sometimes for the heck of it they will provide everyone with lunch from mostly Subway or Chick-fil. Overall it is a great job to work at. The only 2 downside are there is very little training. The employee that is suppose to train you just shows you the very basics and leaves you to figure the rest out. The other downside is some of the other employees are very rude and just unpleasant to work with.
SALES ASSOCIATE (Former Employee) – Kansas City, MO – November 14, 2018
I worked there for 4 years, and it was the perfect first job. The pay jump from $7.25/hr to $9/ hr one year was great, but it's only gone up by 9 cents each year, since then. For someone who doesn't have bills, the pay is fine; but if you have an adult life, you might want to use this as a 2nd job. Sadly, this was the cause for my leaving.
I learned how you should be treated in a work place (most co-workers were very friendly/loving/easy to talk to), how to strive for customer satisfaction (without always following "the customer is always right"), and how to keep up with a fast-paced environment.
I can only complain about scheduling errors (not often, but enough), broken/lack of equipment (walkies, phones, etc.), the lack of scheduled associates, and how all 7-8 managers might tell you different interpretations of store rules.
100% recommend giving it a try, just be ready to work, and work with positive attitudes!