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Kokua Employee Reviews

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4.1Work-Life Balance
2.9Pay & Benefits
3.1Job Security & Advancement
3.7Management
3.7Culture

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Love it here!

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The most useful review selected by Indeed
Love this company!! Everyone is so inclusive, supportive, and understanding. Truly one of the best work environments I've ever been in. Couldn't recommend working here enough!
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Good for the Short Term, But Stay Close With Your Original Goals

The most enjoyable part of the job was probably when I first started working there meeting various people.Over time, there is little support from the supervisors if you are working an extra job or if you are a caregiver for a parent. The staff is not supportive if you become ill or you simply cannot make it on time while attending school or simply taking care of your family.The staff is not supportive if you have rude customer. In the fact the management becomes dismissive if you have rude or recalicitrant students.This job is mostly ideal for high school students and college students. Yet, if you are working another job or taking care of your family.My advice, try to find a substitute job at a public school. Your health will thank you.

Pros

A variety of IDEA schools to work at, can be somewhat flexible in scheduling

Cons

Inconsistent Work, Schools Are Not Always Close By, Staff is not always Supportive and Undersanding If You Become Ill or Have Transportation Issues
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Kokua insights

Based on 217 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Time and location flexibility

Great company

I consider myself an independent contractor, Kokua considers you an employee and enforces work days per week rule… other than that it’s a pretty cool company to work for…
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Supportive Company

The hardest part of the job is going into new spaces every day and not knowing what to expect. This is of course typical of every substitute or guest teacher, but it worth noting. That being said, Kokua is extremely supportive and offers help and guidance when needed. Just yesterday, I was put in a classroom where I felt unsafe and unsupported, and Kokua allowed me to leave to prioritize my health and safety. This has never been an issue before, and I doubt it will again, but it goes to show that Kokua is supportive of their staff.

Pros

Flexibility

Cons

Healthcare, Benefits
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Official response from Kokua

October 19, 2023
Thank you so much for sharing your thoughts! We're sorry you had a negative experience, but we're glad you felt supported that day. We will work to make sure your experience is positive moving forward, and we're so glad you're on the Kokua team!

good company

its a really good company the people who take care of you in the process is amazing. i havent had any difficulty with kokua workers. on the other hand ive had a lot of challenges with administrators/teachers who are rude. I strongly believe that they should have a guideline on how to treat a substitutes teacher because we are there to help them and help the students. but overall Im super happy with my position and would recommend everybody whos working in getting into the field of Education.

Pros

Amazing support system with kokua, having fun with the Students, Learning new things everyday.

Cons

admin/teachers who give difficult time
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Official response from Kokua

October 18, 2023
Thank you so much for your feedback! We're glad you've had a positive experience with our team. We know this job isn't easy, and we are continuing to work closely with our school partners to ensure our substitutes feel supported and welcome. Thanks for all your hard work!

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I just love the students helping them in any I can.

Getting to the different schools , learning different lil ones and how they learn to adapt in coming to school to learn and make friends . I’ve learned to also manage my time and every scenario in front of me, the best way I can. The workplaces I’ve been to have been great only maybe two experiences I felt sad when I left from, but don’t want to disclose here. The hardest part is sad mad little people in my class , I try to find parking to make it easier on me when I get out of work and never seem to get out easily from schools . The most enjoyable part is everything else aside of parking and I believe subs and teachers in general should get paid more.
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Official response from Kokua

October 18, 2023
Thank you for your review - we appreciate your feedback! We're glad you've enjoyed your time as a guest teacher with Kokua. Thanks for supporting our students!

Overall

While having so much to take up my schedule, I'm grateful that Kokua has been a perfect fit in accommodating my schedule. To ensure I make a decent income, have open communication, and simply following the requirements of the job has been my best fit thus far!
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Official response from Kokua

October 18, 2023
Thank you for your review! We're so glad you've found a good fit with Kokua. We're grateful to have you on our team!

Flexible & Reliable!

Love working for Kokua! It’s so flexible, there are always assignments available and the pay is the best that I’ve seen compared to other companies! The school sometimes can be a little unorganized as far as assignments but there’s always somewhere to be placed.

Pros

Pay, balance
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Official response from Kokua

October 18, 2023
Thank you for your review! We're glad you've had a positive experience with our team and partner schools overall. We're so grateful for your hard work!

A Good Learning Opportunity

I enjoy being able to visit different schools in vastly different areas and offer assistance for students and students alike. Most of the time, the schools are quite far from where I am but traveling there is definitely a labor of love. Many of my days are spent just mediating conflict between students and redirecting students to the day’s activities which can become laborious at times. Either way, there has a handful of time where students have shown me great appreciation for my presence in their class for the day which is the most enjoyable part for me.

Pros

Weekly Pay, Flexible Schedule

Cons

Long Travel Times, Minimal/No Substitute Lesson Plans
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Official response from Kokua

October 18, 2023
We appreciate your feedback! We're glad you've had a positive experience with our team overall, and we're continuously working to build out resources to help you feel successful. Thank you for all you do for your students!

Good Experience to Step Into a Classroom

Kokua is a good place to work if you want to get experience inside a classroom. The hours may be a little long and it is best to consider how much time you want to commit each week between traveling, lesson planning, and teaching.

Pros

Long Term Assignments

Cons

Pay
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Official response from Kokua

October 18, 2023
Thank you for your review and feedback! We know this work isn't easy, and we're grateful for the time and care you put in each day.

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Flexible, structured!

Structured and organized! Quick communication and organized. Flexible as you one can make their own schedule. The platform used to create schedule is easy to navigate. Have to keep checking the frontline app or website for jobs depending on the demand that week.

Pros

Flexible l, ability to choose your work days is a plus! Ops replies quickly and are very helpful.

Cons

Some schools are a long commute from where I am located.
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Official response from Kokua

October 18, 2023
We appreciate your review! We're glad you've had a positive experience with our team, and have been able to make substitute teaching work for your schedule. Thank you for all your hard work!

Best Substitute Teacher Job Ever

When picking up a shift most permanent teachers provide you a packet with the curriculum to ensure you’re continuing the learning process that the kids are on. The best part of it all you get to give back to the community and be present in the kid’s lives daily to help shape a better tomorrow for them because they are our future leaders of tomorrow.
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Official response from Kokua

October 18, 2023
Thank you so much for your review! We're so grateful for your commitment and care for your students - they're lucky to have you leading their classroom.

Flexibility and job security

This job gives you flexibility and allow you to do it part time. I personally do it full time and have even got offered to stay for 4 months while I was just hired for a week assignment. I received an offer to be a lead teacher but couldn’t accept it for personal reasons. So it can be easy and quick to get hired within the Idea Public School System. Moreover, the salary for long term assignment as a substitute is close to the salary of a teacher.

Pros

Good salary, free lunch if on lunch duty, flexibility

Cons

Most of the substitute positions are for lower classes like kindergarten, but I guess it depends on the need of the school not on Kokua Education.
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Official response from Kokua

October 11, 2023
Thank you so much for your review, and congratulations on the long-term assignment! We're glad you're having a positive experience with our partner schools.

Flexibility, Great Pay, and Great Schools!

I enjoy the flexibility of working when and where I want to. The daily pay is really good and the schools are within a good distance from my house. The Kokua Support Team are always available to answer any questions or concerns that I might have. I'm very happy to be a part of the Kokua team!

Pros

Flexibility, pay, distance.

Cons

N/a
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Official response from Kokua

October 11, 2023
Thanks for your feedback, and we're glad you feel supported by our team! We know flexibility is important, so we're excited to see you've made it work for your schedule. Thanks for your hard work!

Friendly customer service.

Students are engaged and focused on their studies and assignments. Students are overall good and participants in their daily activities, exams, and other tasks.

Pros

Being part of their team.

Cons

Minimal consequences.
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Official response from Kokua

October 11, 2023
Thank you for your review, and for all your hard work with your students!

Great company with great customer service.

I have learned a lot throughout the years I have with this company. The balance and accommodation you can have being a parent was very important for me and with Kokua I’m able to do so.

Pros

Schedule

Cons

Short lunch
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Official response from Kokua

October 11, 2023
Thank you for your review! We're so glad to have you as part of our Kokua family, and love that you've found a work/life balance with us. Thank you for all your hard work!

Good place to work with

It’s. Very good platform to start with if you are interested in teaching line. Else it is a good source of extra income. It gives a very good exposure of classroom management.
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Official response from Kokua

October 11, 2023
Thanks for your review! We appreciate all of your hard work, and glad you've been able to strengthen your teaching skills as a guest teacher.

Guest teacher

- A typical day is long and stressful - Management is quick to reach out to you to call you out on things, but takes a while at time to answer back to our questions -The hardest part is the students behavior and some of admin at different schools and no benefits on behalf of the company especially for long term substitutes that are the literal teacher and conduct full on lessons-Most enjoyable part of the job is weekly pay

Pros

Weekly pay

Cons

No benefits at all
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Official response from Kokua

October 11, 2023
Thank you for your feedback, and we're sorry you've experienced some challenges as a guest teacher. We are continuously looking for ways to better support our team members, and currently working to strengthen our professional development resources so our teachers feel as prepared as possible. Thank you for your support!

Fun workplace

The employees at Kokua are very professional and they communicate well. I look forward to working every week at Rocketship elementary. The staff are all very helpful and hands-on.
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Official response from Kokua

October 11, 2023
Thank you for your review - we're so glad to hear you've enjoyed your time at Rocketship Elementary and with our team! We appreciate all of your hard work to support your students.

It’s a substitute job

It’s a company for substitutes, their requirements for the job are fair when compared to the pay…. They have no control over the actual school we go to so reviewing them under the “little pay, a lot of work” doesn’t really make sense. Communicating and leaving the school reviews after every assignment is what helps with the “hard” workload. I honestly think it’s a good job- we get weekends off- you get payed for what you work for- you can work as much or as little (within 5 day a month limit) as you want. It’s a good change of space if you want something different from service jobs.

Pros

Schedule flexibility and good pay

Cons

No benefits/no pay when there no school
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Official response from Kokua

October 11, 2023
Thank you so much for your feedback. We're glad you've had an overall positive experience with us and our partner schools. Thank you for all your hard work to support your students!

The rate of pay is good

No different than any other contractors. The pay is higher. Subbing is a difficult task, that requires discipline. The Campuses all have reliable Leadership Teams. I never have face to face interaction with Kokua Consultants.

Pros

Flexibility to choose.

Cons

Some schools are very low in pay..
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Official response from Kokua

October 11, 2023
Thank you for your review! We know this work isn't easy, so we appreciate all of your hard work to support your students, and glad you've had a positive experience overall.

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Overall rating

Based on 268 reviews

Ratings by category

4.1 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.7 out of 5 stars for Culture

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