Service Sales Representative (Former Employee) – Miami, FL – July 23, 2018
Depending on what side of the business you get into, you can expect varying levels of micromanagement. Operations is very demanding, especially in the service side. Compensation is pretty good, starting off either in sales or operations may be an excellent career move for you depending on your age and prior experience. 75% of the time you need to know someone to get in. Industry in general is challenging but mostly because the labor force is overburdened. This makes it difficult for customers to receive service so you can expect them to be calling non-stop. If you're in sales, you may be able to get a few sales out of a customer before you're inevitably let down by your operations staff. It's not necessarily their fault and it differs by branch. Hard to keep repeat customers. Commissions are best in New Equipment sales if you have a good market. Service Sales is paid quarterly and you have to fight way too hard to get paid out on what you sold. 3/5.
Shared Services Billing Specialist (Current Employee) – Moline, IL – May 14, 2018
New processes all of the time. Always something new to learn daily. You will never be bored in this position and your day will go by so fast. The people you work with on a regular basis are phenomenal.
Warehouse Associate (Former Employee) – Springfield, IL – April 13, 2018
At Kone, I felt like I was a member of a family, not an employee. Everyone is respectful, kind and caring. Even during the most stressful of times, everyone is willing to help. There was no real training for my position, which was a bit daunting, but thanks to the knowledge and help of the Central Illinois branch, I was able to catch on quickly. This is quite literally what I would call a perfect employer. The only real flaw I can point out is that communication is not always the best.
Sales Rep (Former Employee) – Rocky Hill, CT – March 17, 2018
"Management" lacked basic skills unless they perceived a problem, in which case they would do their best to attack and remove the problem (a 20-year successful salesman was terminated because he disagreed with the so-called "manager". No communication between co-workers.. "Management" did not hesitate to demean, degrade and badmouth any employee within earshot of others. Unprofessional to the max.
After hours and weekends, any time I didn't have to be there.
Payroll Clerk (Former Employee) – Moline, IL – March 11, 2018
Learned different aspects of personal things that were kept track of.. How do mark employees information and make sure their appropriate information was correct for paying purposes. The management I dealt with were very nice and easy to deal with. I received all the incoming mail for the office and distributed to appropriate personnel. Worked in the mail and helped with the stamping of the outgoing mail to places all over the world.
Interaction with the staff in the personnel department were awesome to work with
The quietness on each floor was a bit strange for such a busy and big company
The work environment is climate control in assembly area, but you will freeze or burn up in the warehouse area. Production management sucks. Your watched constantly. The leads are not trusted to do their jobs. The warehouse is micro-managed by one manager. It's hard to become a full time work there. The raise is nickel and dime. It takes almost 2 years to get a nickel or dime raise. There is no equal opportunity. Growth depends on favoritism not your experience are work ethic. Attendance points punishment is for non exempt workers only. Exempt employees are exempt from the attendance point system. This not the place for opportunity.
I am a contractor at Kone, but the management and how they operate the place is very unappreciated. The working conditions are very poor. They have no temperature control in the Warehouse area, you freeze in the winter and burn up in the summer. Most of the employees see they are not treated fairly but they have to have a job just like me.
Elevator Mechanic (Current Employee) – Oklahoma City, OK – February 23, 2018
The work is mentally and can be physically demanding at times but pays well with excellent benefits. Management in the OKC area is a significant drawback. Some are great but they are the exception rather than the rule.
this could have been a good job spit the low pay due to the individual I worked directly under. it was as if he finally had someone to do all the dirty work and offered little to no assistance while training.
Service (Former Employee) – Mobile, AL – February 4, 2018
Top level Management believes running the company so lean it hurts productivity. Field employees spend more time driving because the manpower is not there to help the customer. Middle management does not want to hear those excuses. They do not believe your excuses matter because their spreadsheet says otherwise.