Change upper management and that good old boy style of doing business. Execute getting the internal processes fixed. Work on some of the employee related issues (ie) people are getting sick due to below building standards and sanitation. Make the necessary changes instead of making promises to make changes over and over.
Answered - Account Executive (Former Employee) - Houston, TX
Better dispatch system and limiting calls to a manageable number per day. Technicians should not have to tap dance with customers regarding eta's.
Answered - Digital Imaging Technician (Former Employee) - Anaheim, CA
Konica Minolta is not a bad place to work at, the people there do care, but unfortunately, management sometimes pushes unreasonable expectations and project timelines. My advice to management would be to hire more people to avoid burn out. Improve benefits, the offering could be better for such a large company.
Answered - Anonymous Employee (Former Employee) - Windsor, CT
Watch their people and get to know them better. Don't listen to back stabbers that are just trying to get ahead!
Answered - Meter Specialist - Collections (Former Employee) - Windsor, CT
Place more value on the Direct Administration division. Recognize and appreciate quality & accuracy over quantity & speed. Emphasize cooperation & teamwork throughout the company; less departmental rivalry. Make consistent application of policy & procedures mandatory in all locations. Provide opportunities for individuals or teams to observe how other departments operate, when they rely on interacting with each other.
Answered - Branch Administrator (Former Employee) - Bloomington, MN
Training of all new employees to the full extent of their capabilities, not just learn as you go basics.
Answered - Named Account Executive (Former Employee) - Houston, TX