Konica Minolta US has a reputation for being a good company, where people stay for decades, and are happy. While compensation may have been low, they supposedly made up for it with culture and benefits. That is not the case anymore, so they will not pay competitively, and the benefits will be mediocre at best. Furthermore, the company is horribly siloed, with departments generally keeping to their own functional areas with little to no interaction. The lack of coordination between departments, at all levels, makes itself readily apparent by how little people know about operations outside their own functional area. Training in the ERP system (Konica uses SAP) is also bare-bones, with the effect that people don't have the information to do anything other than their job function. Innovation really is not valued by Konica, and the company relies heavily on tribal knowledge, and people who have been doing their job for decades. The effect of the mass lay-offs of the Windsor campus remain to be seen, but the loss of, literally, thousands of years of combined knowledge will make itself felt in the future. Last, the company, and its parent company, seem to have a very poor grasp of operations management (production planning, inventory management, logistics, etc), with the predictable effects on being able to service the end-using customer. The long and the short is that I would turn away any Konica salesperson who tried to sell me machines, as I do not have confidence in their ability to support any machines they would sell me.
Stagnant culture, inefficient processes, lack of drive for improvement, lack of cross-functional communication and planning, upper management hopelessly detached from operations, no strategic planning, no communication of vision to employees.