Dental Assistant (Current Employee) – Columbus, GA – November 28, 2018
I would have to say I have definitely improved on becoming a better dental assistant. There still are little improvements I could still make. I believe the more you work on the the things you slack on, then you will improve. I also believe in always giving 110% no matter what.
Registered Dental Assistant (Former Employee) – San Angelo, TX – November 11, 2018
I’ll never work for corporate or Medicaid because of this place. The amount of stress this job put on me. Lazy fat team leaders sitting on their phone all day but would get mad if you sat down for five mins. I now work at a private office for over year with a great dentist and staff. Keep job searching and avoid this place at all cost.
Dental Assistant (Former Employee) – Fredericksburg VA – November 2, 2018
I’ve worked with Kool Smiles for 4 years and was recently terminated. This job has no loyalty to it’s employees who are overworked & underpaid. Patients are overbooked daily and once they are seen they are rushed out of the office. They don’t care about customer satisfaction, all they care about is production $$$ I don’t recommend this job to anyone at all.
Dental Assistant (Former Employee) – Washington, DC – October 26, 2018
This job started off as a wonderful place to work. It was team work facilitated and everyone tried to get along to get the day over and done with. It then turned into an every man for themselves type of place. No one wanted to help the other, they sat back and watched you fall repeatedly without offering assistance. The people became mean bullies creating workplace drama. The manager rarely did his job and then when he would help out he act like he was unable to multi task.
Conveinent to travel to
you may not get a lunch break, may not get trained on office equipment, may not even get help with patients from management
Dental Assistant (Former Employee) – Little Rock, AR – October 18, 2018
Great place for getting training if you're fresh out of school. But definitely not somewhere you want to work long term. The schedule is ALWAYS overbooked and you're underpaid. The pay does not compensate for all the work you'll do.
Patient Care Coordinator (Former Employee) – Roxbury, MA – October 3, 2018
Besides the parents that comes in as rude as possible. The doctor is also as unprofessional. What really bothers me is PPC week which is probably half the year there’s no compassion as to when vacation is to be taken. Working in this compnany that always changes the rules and protocols is worse than walking on eggshells. I don’t recommend anyone to work here. Don’t say I never warned you.
Coordinator (Former Employee) – Portsmouth, VA – October 3, 2018
I enjoyed working with this company, and the children and their families became apart of my life. Management wasnt that bad , workplace environment well , i truly enjoyed the ladies, in this office they are very hardworking and welcoming.
Patient Coordinator (Former Employee) – New Bedford, MA – September 26, 2018
Working there feels more like a family than anything else. Great co-workers and manager. Great place to learn and grow as a professional. The hardest part if dealing with the rude patients but is all part of the job.
Kool Smiles is a really fun place to work at. You get to interract with different kids .
Dental Assistant/Receptionist (Former Employee) – Metairie, LA – September 15, 2018
Everyday I went to work I had a wonderful day. Kool Smiles is one dentist office I know that makes the kids feel comfortable. I was a Patient Coordinator ,Checked patients in/out, Verified insurance, Collected payments and deductibles Answered phones calls. Management is very good they teach you how to do everything the correct way. I never really had no hard part on my job.
office manager and lead dental assistant love to gossip together and pick favorites. Part time favorites will get 30ish hours a week and I saw someone who was part time and not a favorite get 8-12 a week. Schedule is not set and new schedule comes out less than a week in advance. Nobody who works there wants to be there. They all openly voice their disgust for the office.
DENTAL HYGIENIST (Former Employee) – Highland, IN – August 17, 2018
Management more concerned with numbers than patients or employees. If management likes you they will give you the hours if not they will take them away and it does not matter what experience or seniority you have.
Registered Dental Hygienist (Former Employee) – Richmond, VA – August 15, 2018
A medicaid assembly line. Overworked, overbooked, below standards, goal is not to provide healthy happy smiles. Goal is to pump out as many patients as they can to meet production numbers even if it means recommending treatment they don't need.