Kurtz EMS Employee Reviews in New Lenox, IL

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3.0
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it was a good transition job
EMT-B (Current Employee) –  New Lenox, ILAugust 6, 2018
very unorganized when it came to a lot of topics but works with you on scheduling. They need to crack down on certain things and really clean house if they want to better the company
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4.0
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Stressful place to work but a few managers know what they are doing
Dispatcher (Current Employee) –  New Lenox, ILJanuary 30, 2018
For your first EMS job this is one of the better places to work, You can work with paramedics, run BLS emergencies, high call volume, etc. Not a place to stay for too long but gets the job done, stressful due to lack of staffing and high call volume but that is more so for inside the office, dispatching and managers, but on the streets you can average about 7-8 calls in an eight hour shift. All-in-all Not the best place to work but not horrible either, great for experience but not to stay to long. 3/5 rating
Pros
Alot of overtime to be had, good benefits
Cons
very busy, lack of communication between managers and staff
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4.0
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Flexible schedules not great pay
Emergency Medical Technician (Current Employee) –  New Lenox, ILJanuary 5, 2018
Worked around your schedule nicely but they didn't pay very well. Chaotic shift scheduling sometimes. Poor communication of job requirements initially. Lack of training supervision.
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1.0
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Would Highly Reccomend to apply elsewhere
EMT (Former Employee) –  New LenoxNovember 18, 2017
Every company needs EMT. You are the one who the business is able to have sign and get paid out on 1200 transport for crew to show up plus 50 a mile with min. Of a mile.

New Management claims to have 1% Marginal Profits for conducting business and that some of the transports we do “only pay the company 9 dollars” and “cents on the dollars” i am thinking that this is ‘senseless.’

You can get expierence anywhere as an EMT, however it is your job to make sure you get that no matter where you are. If you want someone who values you more look somewhere else because they will short you the “cents on your dollars” on most of your paychecks. Hold overs mandatory or fired... even if you are even a call for after the time you are supposed to be off.

New software allows ambulance crews to provide less patient care and more answering to the boss ultimately just making microMANAGEMENT and annoyance. Also it is far more imperative to have HIGH-QUALITY patient care over making ANY ambulance company Hundreds of thousands of dollars.

Also last question states “Do you Approve of CEO of Kurtz Ems” well to answer Kurtz was bought by AMR so i don’t know which management roles have changed in that aspect.
Other than they are trying to make a big mess for the rest of the healtcare industry.
Pros
Being able to make a difference in a Patient’s Life
Cons
Management don’t know their roles and have no problem solving skills.
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2.0
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You first or last EMT gig
EMT-B (Former Employee) –  New Lenox, ILJuly 29, 2017
Most of the other reviews are spot on. It's already a 12 hour shift, and it's a rarity to get off on time. Low pay, high work load, lack of management
Pros
Benefits, freedom on slow days
Cons
No work-home balance, low pay, no support from management
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2.0
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Everything is awful, when you are part of this company.
Emergency Medical Technician - Basic (Former Employee) –  New Lenox, ILJune 28, 2017
Management is awful, shifts are awful, lots of driving around, some co-workers are incompetent, dispatchers have favorites, lots of overtime. Vehicles and equipment can or will be awful. No holiday pay when I was there. Discipline is usually a joke. Management has a lot of fake promises.
Pros
Lots of downtime when its not busy
Cons
Lots of works when its busy.
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1.0
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working
EMT-B (Current Employee) –  New Lenox, ILMarch 27, 2017
they will work you to the point of exhaustion and not pay you what your worth. management is poor in multiple areas and the lack of good communication and organization would get less than a star out of 5 in my opinion.
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2.0
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Not a good company
EMT-B (Current Employee) –  New Lenox, ILMarch 14, 2017
EMTs get $9/hr, raises are non-existent.
A typical day: You're hilariously understaffed, so you get run non-stop because turnover is so high due to the comical pay. Your supplies will be missing or taken for other crews, and you'll then have to scavenge for other supplies. Supplies are frequently broken.
Management is virtually non-existent, there is no worry when you do something wrong as it's near impossible to get fired.
Your partner makes or breaks this job. If you get a bad partner, it's probably one of the worst jobs in america.
Pros
Sundays are slow and fun, having a good partner makes it not half bad, good benefits for full-timers
Cons
Pay, workload, competence of the business, never off on time, not at all stimulating
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1.0
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Lowest paid EMS in the state.
EMT-Basic (Former Employee) –  New Lenox, ILJanuary 24, 2017
This job is pretty easy but is not at all rewarding. Pay is the lowest in the state for EMS providers (as far as I'm aware), raises if offered are very low. They have call pay but there are multiple reasons for it to be denied to you. The paperwork compliance supervisor will constantly harass you to "fix" paperwork.

Typical day involves ferrying nursing home residents to and from dialysis appointments or hospital/providers. You will often see the same patient dozens of times over a span of a few months. The range of calls is huge as well, expect to drive hundreds of miles some shifts, as they are contracted throughout the south side suburbs. Calls to Indiana or to St. Louis are not unheard of.

Company is very disorganized. Some minor disaster is always happening on shift. Rigs and equipment constantly are in disrepair, monitors are missing parts that decrease functionality. Ambulances are frequently missing minimum required supplies and dispatch/management is not sympathetic to complaints or refusals to go up in service without said minimum required supplies. I have frequently had to beg hospital staff for supplies and other employees have resorted to taking the supplies without permission.

Turnover is high, call offs are higher, which just increases the call volume for the employees that do not call off. Burnout is rampant throughout the organization. The pay structure and work schedule makes employees replaceable and are treated as such. There is a 24 hour mandatory holdover policy hidden in the contract stipulating that an employee can be held over 24 hours after
  more... any shift. It is being used much more sparingly now but be aware that they DO have the option to make you work 24 hours after any scheduled shift or you voluntarily "resign."

All in all I would no recommend working here. That said almost all private EMS in the state of Illinois has similar problems so this post can really be an indictment of the entire industry. At most this is a foot in the door to the other better opportunities in the healthcare world.
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1.0
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Do not work here
EMT (Former Employee) –  New lenox IllinoisAugust 11, 2015
They will make you come work on your days of!! Pay minimum wage even if you have experience! Treat you like bad.. Nice on interview day, after that your nothing...
Pros
None
Cons
Everything
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5.0
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Great Compay to Work For
EMT (Current Employee) –  New Lenox, ILJuly 29, 2015
Kurtz has a great benefit package including paid time off. They have a flexible work schedule. Because the company is so big, I see lots of room for advancement.
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5.0
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Good 1st job out of EMT school
EMT (Current Employee) –  New Lenox, ILJuly 27, 2015
This is my first job out of EMT school its good experience. It helps having co workers that have been here for years showing me around and helping me with the day to day.

I don't know why there are any complaints, they made us breakfast for a week straight before shift started at 6am!!
Pros
Free breakfast!!
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4.0
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Shared many life experiences in a 'family-like' environment
Emergency Medical Technician - Paramedic (Former Employee) –  New Lenox, ILJune 19, 2015
Kurtz Ambulance is a privately owned company, that is only important to show that they were big advocates of the family oriented work place. The employees became your family and the management encouraged and helped with any concerns. There was no shortage of over-time and the management tried their best to meet your needs. The hardest part of the job was the long hours. We were scheduled for 24 hour shifts and sometimes we were required to work another 24, making it a 48 hour shift. The long hours sometimes interfered with other life obligations.
Pros
Family oriented. Listened to concerns. Over-time
Cons
Occassional 48 hour shift would cut into personal life.
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4.0
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Loved working there
EMT-B (Former Employee) –  New Lenox, ILFebruary 5, 2014
The people I worked with where great. The patients I had where amazing. The management staff was kind of lacking. The company was a great stepping stone for my profession.
Pros
Great experience
Cons
low pay and dull management
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3.0
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This job burns you out
Emergency Medical Technician (Current Employee) –  New Lenox, ILOctober 26, 2013
This job is very easy andlikable but they force you to work!! Even if your on 24 it turns into 48 alot
Pros
overtime
Cons
being held over alot
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Official response from Kurtz EMS
October 5, 2016

The hold overs for addittional shifts are no longer enforced like years in the past.

2.0
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Typical Private Ambulance Company
EMT (Current Employee) –  New Lenox, ILJuly 6, 2012
I have thousands of hours of patient care experience and a well rounded idea of how every healthcare facility works whether its a hospital, hospice center, cancer center and especially pros and cons of nursing homes.
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Overall rating

2.3
Based on 29 reviews
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