Thank you for sharing your experience at KVC. I’m sorry that you felt unsupported at times. The work we do can be draining, no doubt. But it is also so important to the children and families we serve. We thank you for the time you invested at KVC. To improve our employees’ experience at KVC, we continually strive to improve modes of training and communication to ensure that all managers and supervisors are well prepared to support our valuable frontline employees. We wish you well in the future.
Thank you for sharing your initial impressions of KVC. We are delighted to have you aboard the team. Be sure to utilize the support and guidance of your supervisors as you get more and more familiar with your new job. That’s what they’re there for and they will do their best to ensure you swim, not sink.
While KVC does offer a very generous benefits package to our employees, tuition reimbursement is not within our budget at this time. However, you may be interested in checking out the Federal Public Service Loan Forgiveness Program (PSLF). You can find more information about it at https://www.forgetstudentloandebt.com/student-loan-relief-programs/non-profit-student-loan-forgiveness/
Thank you for sharing your impressions of KVC. One can encounter a certain amount of stress and change working in a child welfare nonprofit. Through the efforts of dedicated employees like you, KVC constantly works to find innovative solutions to challenging situations because, at the heart of it all, we know that people matter. Thank you for being part of that mission.
Thank you so much for sharing your insights. As you know, the heart of our work is helping people, especially the children. KVC relies on dedicated, mission-driven individuals like yourself to work with families and children authentically and compassionately toward the goal of seeing every person safe and connected to a strong family and a healthy community. We are grateful for your contribution to this vital effort and your patience and steadiness in the face of sometimes very trying circumstances. Thank you for doing what you do, for recognizing that people matter, and for staying the course and being part of the solution to a very big challenge.
Thank you for taking the time to share your thoughts. It’s very true that the work is emotionally challenging at times, but so very necessary when it comes to providing safe transportation for children in foster care due to abuse, neglect or other family challenges. You probably witnessed many different examples of people trying to make changes in their life, which can be difficult on parents and children alike. KVC is grateful for the time you invested in striving to help us realize our vision of seeing “every person safe and connected to a strong family and a healthy community.”
Thank you for your thoughts. We truly appreciate your commitment to KVC and the children we serve. We look forward to working with you in helping you grow and develop in your career.
Thank you for your feedback. We will definitely share your ideas with Human Resources as another way to enhance our already sizeable benefits package. In the meantime, you may be interested in the Federal Public Service Loan Forgiveness Program (PSLF). You can find more information about it at https://www.forgetstudentloandebt.com/student-loan-relief-programs/non-profit-student-loan-forgiveness/
Thank you for giving a description of what your job as a case coordinator entailed. We are sorry to hear that your overall experience was that the workload was high. We just made a significant change that is already reducing caseloads, giving staff more quality time with children and families and better work/life balance. That change was to secure a state contract amendment to allow people with related college degrees to do case coordination work. We have reduced job vacancies for licensed positions by 75% in just one month through this change, which has a positive effect on the entire team. Thank you for your feedback and we wish you the best.
We're sorry about the workload you went through. We are currently hiring more staff with degrees related to social workers which should greatly decrease case loads.
We're sorry you had this experience. Our management team is always willing to listen to our employees. We encourage all our workers to speak with us one-on-one when issues arise.
Thank you for sharing your thoughts on KVC. There are so many wonderful benefits to working here, not the least of which is being part of such a valuable mission of “enriching and enhancing the lives of children and families by providing medical and behavioral healthcare, social services and education.” We realize the challenges inherent in the work are considerable and that’s why KVC strives to offer such good benefits for employees. I encourage you to consult with your supervisor to strategize possible ways to reduce the strain of the travel aspect of the job and how you might fit time for self-care into your busy schedule. The work you do is so valuable and needed and greatly appreciated.
We greatly stress the importance of teamwork and self-care at KVC. We apologize that you feel like you weren't supported. We're in the process of greatly increasing the amount of social workers in order to decrease caseloads and improve morale.
Thank you for your response and for your nine years of service in support of the children we serve here at KVC. No doubt you had many wonderful and fulfilling experiences in your time here. We thank you for persevering through those stressful times as well. Unfortunately, in order to meet the needs of our clients and contracts, we must continuously review and make staffing adjustments when necessary. While some areas decrease, we have some departments that grow. I would recommend watching for future openings that might interest you. Good luck to you in all you do in the future and thank you again for the work you did here at KVC.
Thanks for your feedback. When you refer to KVC Kansas “losing 70 children in foster care”, that is not true. 79 youth in foster care are “missing.” Of those, 65 kids ran away from placement, 1 parent abduction, 5 kids taken by families before the department could pick up the kids. 8 kids are suspected runaway, but not confirmed. Our incredible staff immediately inform law enforcement and DCF when a young person is thought to have run away or otherwise gone missing, and then follow a detailed protocol to help bring them safely home. We treat every child with great care and urgency. While this is a serious issue, please note that it is comparable to the number of missing/runaway youth in each state’s child welfare system.
Within KVC Hospitals, the children and teens we care for may have experienced trauma or have a mental illness and haven’t learned how to express themselves in a healthy way. That is why we are there – to help them learn how to express their feelings with words and understand their emotions. We train our employees on how to de-escalate any situation that may become heightened.
As a Campus Supervisor, you know that every employee is responsible for verifying their time is correct each week before payroll closes. This is stated in the Staff Handbook and we frequently communicate this via email, monthly Boosters, and postings on campus. Any errors that are the fault of Payroll are corrected immediately. Last month the Payroll department rolled out a Payroll Inquiry Form for all supervisors to use if they have an employee with a discrepancy. If you have experienced any issues with your paycheck, please contact the HR department or speak with your supervisor. We would like the opportunity to correct any issues.
We do offer extended and short-term disability. These benefits are separate from light duty work accommodation requests which sometimes arise due to a workplace injury. For more education on workers’ compensation and available benefits, please review the Staff Handbook or contact Human Resources.
We frequently compare our compensation and benefit plans against similar organizations in the metro area. We do this through vetted third parties, personal interviews, and other sources. We continue to find that we are on par, or slightly better than some of our competitors. Additionally, as you know through our recent Open Enrollment process, this year we were excited to roll out enhanced benefits plans with some much lower cost options for our employees. Thank you! less
We've recently made great progress in reducing the amount of children in the offices to allow case managers to focus on their primary work, and we've been increasing the amount of training available to employees.
We are excited to report that KVC very recently made a significant change in early July to secure a state contract amendment allowing people with related college degrees to do case coordination work. We reduced job vacancies for licensed positions by 75% in just one month through this change. We have also been able to promote some current employees who had formerly been unable to move into a licensed position due to their lack of a degree specifically in social work. I encourage you to open a dialogue with your supervisor to see how, and if, this change might apply to your particular situation. Together you can map out a strategic plan to align your personal career goals with that of KVC’s mission, vision and values in a way that is satisfactory to all.
We have been increasing staff greatly recently to reduce the amount of caseloads an individual has. We've also implemented new training strategies to ensure staff is confident in the field.
Sorry about your experience. We've been increasing staff recently and have also allowed for individuals with related degrees to social work to work with children and families. This will greatly reduce caseloads.
Thank you for the time and commitment you put into your work here at KVC. As you know, the work we do in helping every child be safe and connected in a strong family is absolutely vital, not just to that child, but to the health and strength of our society as a whole. Healthy people make for healthy communities. I’m sorry you felt you had been mistreated in some way. I do hope you were able to share your concerns in that regard with our Human Resources people so that steps could be taken to ensure no other employee experiences the same issue.
Thank you! We appreciate all you did to help children and families.