Thank you for giving a description of what your job as a case coordinator entailed. We are sorry to hear that your overall experience was that the workload was high. We just made a significant change that is already reducing caseloads, giving staff more quality time with children and families and better work/life balance. That change was to secure a state contract amendment to allow people with related college degrees to do case coordination work. We have reduced job vacancies for licensed positions by 75% in just one month through this change, which has a positive effect on the entire team. Thank you for your feedback and we wish you the best.
We're sorry about the workload you went through. We are currently hiring more staff with degrees related to social workers which should greatly decrease case loads.
We're sorry you had this experience. Our management team is always willing to listen to our employees. We encourage all our workers to speak with us one-on-one when issues arise.
We greatly stress the importance of teamwork and self-care at KVC. We apologize that you feel like you weren't supported. We're in the process of greatly increasing the amount of social workers in order to decrease caseloads and improve morale.
Thanks for your feedback. When you refer to KVC Kansas “losing 70 children in foster care”, that is not true. 79 youth in foster care are “missing.” Of those, 65 kids ran away from placement, 1 parent abduction, 5 kids taken by families before the department could pick up the kids. 8 kids are suspected runaway, but not confirmed. Our incredible staff immediately inform law enforcement and DCF when a young person is thought to have run away or otherwise gone missing, and then follow a detailed protocol to help bring them safely home. We treat every child with great care and urgency. While this is a serious issue, please note that it is comparable to the number of missing/runaway youth in each state’s child welfare system.
Within KVC Hospitals, the children and teens we care for may have experienced trauma or have a mental illness and haven’t learned how to express themselves in a healthy way. That is why we are there – to help them learn how to express their feelings with words and understand their emotions. We train our employees on how to de-escalate any situation that may become heightened.
As a Campus Supervisor, you know that every employee is responsible for verifying their time is correct each week before payroll closes. This is stated in the Staff Handbook and we frequently communicate this via email, monthly Boosters, and postings on campus. Any errors that are the fault of Payroll are corrected immediately. Last month the Payroll department rolled out a Payroll Inquiry Form for all supervisors to use if they have an employee with a discrepancy. If you have experienced any issues with your paycheck, please contact the HR department or speak with your supervisor. We would like the opportunity to correct any issues.
We do offer extended and short-term disability. These benefits are separate from light duty work accommodation requests which sometimes arise due to a workplace injury. For more education on workers’ compensation and available benefits, please review the Staff Handbook or contact Human Resources.
We frequently compare our compensation and benefit plans against similar organizations in the metro area. We do this through vetted third parties, personal interviews, and other sources. We continue to find that we are on par, or slightly better than some of our competitors. Additionally, as you know through our recent Open Enrollment process, this year we were excited to roll out enhanced benefits plans with some much lower cost options for our employees. Thank you! less
We've recently made great progress in reducing the amount of children in the offices to allow case managers to focus on their primary work, and we've been increasing the amount of training available to employees.
We have been increasing staff greatly recently to reduce the amount of caseloads an individual has. We've also implemented new training strategies to ensure staff is confident in the field.
Sorry about your experience. We've been increasing staff recently and have also allowed for individuals with related degrees to social work to work with children and families. This will greatly reduce caseloads.
Thank you! We appreciate all you did to help children and families.
Thanks for your feedback. We have been working hard to communicate with every employee as we know that is a need that has been shared recently. We have worked to train our supervisors to hold more in-person meetings to listen and share news, we have weekly meetings with training and have started an organization-wide employee newsletter. No employee should ever be on their own if they don’t feel safe with a client. Please talk to your supervisor or other leaders so that we can learn more about your experience and how to improve. Thank you!
Thank you for your review! We love to hear that you enjoy your work at KVC Nebraska and share in truly caring about the children and teens we serve.
Hi, thank you for your review. We deeply care about each and every one of our employees as well as our clients. We have been actively working on implementing more training and hiring leaders to ensure all of our direct care employees feel accurately supporting in their positions. Can you please reach out to your supervisor to express your ideas for improvement and experience? We would like to learn more about how we can improve. Thank you.
Hi, thank you for writing a review! Like you, all of the foster parents at KVC Nebraska are so important for providing stability and love to children and teens in crisis. We appreciate your efforts in helping youth until they can safely return home. Thank you for your feedback and sharing what drives you to help the children in need.
Hello, thank you for sharing your experience with KVC Nebraska. We love to hear that you feel supported with knowledge for providing care to individuals with developmental and/or intellectual disabilities. We strive to provide many educational opportunities for all employees; caregivers and providers to continue to provide excellent care to those we serve. We are always working to improve our communication with providers, and have recently started new initiatives to communicate with licensed foster homes and Extended Family Homes, as well as continue to provide 24/7 support. We will continue to look for more opportunities to increase our communications with management and providers so that we can provide the best care possible. Thank you for your feedback and review!
Hi, thanks for taking the time to write a review. When we hire employees we make sure each individual meets the mandatory requirements and has experience in mental health and caring for children and teens. We hold extensive training on trauma-systems therapy and other safety training. Not only do we require but we are required by the Joint Commission and other regulatory agencies to employ qualified staff to ensure the safety of our clients but also our employees. Can you reach out to the HR department to share what things you think we can improve on? Thank you.
Thank you for sharing your experience while working at KVC Nebraska. We are so happy that you feel KVC is a great place to work. We do realize the type of work we do can be stressful and we do try to help each employee with supportive leadership and offer training opportunities. We have begun initiatives to decrease paperwork and are continually training our supervisors on how to improve their skills. Thanks for your review!