Front Desk/Concierge Agent (Former Employee) – Miami, FL – March 20, 2019
Every property is different so you never know what kind of work culture you're gonna walk into.Job security is fragile and from 1 day to the next you can be fired whether it's a discussion with staff that they didn't like, a resident complaint I mean anything.Secondly restroom breaks for security and front desk staff that have to work the gate is like a sweat shop.Be prepared to wait for long times just to use the restroom.overall its a job,zero security for longevity so keep your head down and move on out when you find something better.
Director of Operations (Former Employee) – Miami, FL – March 4, 2019
The company is growing way to fast and is not recognizing the true talent therefore loosing great talent. It operates its buildings with files and no emotions. The workers and leaders are like little kids waiting for mom and dad to see there good work. The corporate structure is very very poor to the point that your evaluations are through he say she say because they don’t even remember your last project or improvements. The district and regional literally ask the front line employees about there leaders to scale their work. Couldn’t believe it myself. This compan will slowly fall from lack of attention to detail and robotic approach to people leaders and staff. Here is something I never seen before. The big bosses text and call front line employees to find things out. I couldn’t believe it till I saw it. A front desk agent or valet runner calling your boss and your boss actually entertaining this. This is normal at KW. Completely kills the trust in management for the company....
On Site Property Manager (Current Employee) – Miami, FL – February 14, 2019
The company grew so big that is not longer paying attention to the core values and mission. We became a number. Too much burocracy, The new management doesn't have the experience in the field. Duplicate reporting and extra workload not necessary.
The company would be great if they had better structure. My managers were excellent, but her superior was clueless. Even if you don't have experience in the industry, you would be hired for any position as long as you are not black.
Property Manager (Former Employee) – Miami Beach, FL – January 9, 2019
I decline to comment. I have extremely little positive experience to share except that as long as they need you for a specific purpose you are valuable and when that is no longer the case you are disposable.
Typical day at work it to make sure the grounds are kept clean and safe for the tenants. Fulfilling work orders for the common areas of the property. Working as part of a team and working closing with leadership to ensure the property owners are content.
Property manangers are pompous and untrustworthy. Routinely threw others under the bus. Professional courtesy and respect for residents and employees was at a bare minimum. Cut costs at the expense of employee's safety. Position isn't for an ambitious self respecting professional.
Front Desk Manager/ Administrative Assistant (Current Employee) – 100 Lincoln Road – December 17, 2018
A regular day will start replying to emails, review accounts, collections reports, tenants updates in the system, process vendors payments, assistant in any account issues, process tenants applications,
Front Desk Agent (Former Employee) – Riviera Beach, FL – November 30, 2018
This is the most awful place I worked for. While every property is different the upper management is generally the same. In my short time working for KW they had fired 4 people and tried firing another 3 but HR needed a reason and this was in a matter of 6 months, The manager has no idea what she wants and shows favoritism to one employee even after that employee bullied several others. Hostile work environment would be the optimal term for that property.
Property management is difficult under good circumstances and requires thorough/encouraging management. My experience with KW was HORRIBLE management. No training though they offered 1/2 day 'training' and employees later were criticized for asking too many questions and taking up the trainer's time. Systems training was, watch me.... no print outs/manuals. Also I heard and got the impression that management plays favorites BIG time. So if you're not well liked, and if you ask too many questions, you won't last long.
A typical day at Kw property management, felt like working by yourself there was no team chemistry, as a matter of a fact employees were often placed on a collision course with one another. No morning meetings, no program in place to recognize the employees, and nothing seemed to be planned or organized. The atmosphere was one of reaction as situations and problems arrived. Very poor leadership was replaced by even weaker leaders.
Custodian (Current Employee) – Ft. Myers, FL – October 10, 2018
do not disagree with management especially the scumbags from Miami the ones that know everything and done it all and are below 30 years old, all smoke and mirrors I was at a meeting with my so called peers they looked like a bunch of convicts I kept checking for my wallet management has no clue how to talk to and treat people its all about them making money not about who is making them the money they drive their new cars and rub into our faces and the Miami attitude sucks looking down their noses at us my fellow workers are all looking for new positions including myself
Community Association management (Former Employee) – Bonita Springs, FL – September 15, 2018
I was told week one that I was the wrong color for the office. Top management sleeps with employees and promotes based on who she likes. Other employees were fabulous. High turnover. Good training and for portfolio they do not overload you with communities. Too many reports required.
Front Desk Receptionist (Current Employee) – Miami, FL – September 10, 2018
My schedule is very busy I get incoming packages for residents. My job is to help residents with anything information and making reservations. I work as a communication bridge from residents to Administration and vice versa. I like that this company does not micromanage and the company provides vacation time and sick time to full time employees.