I enjoy interacting with clients and teaching them about our products. I enjoy planning and executing events as well as training other stores/associates on product knowledge. I have a strong organizational background and work completely unsupervised.
Beauty Advisor (Former Employee) – Los Angeles, CA – November 5, 2017
I loved the Lancome brand and the training was stellar but I did not like working at Macy's. The Macy's experience ruined my time with Lancome honestly. Goals, goals, presale, credit cards, presale, goals. They except people to buy ALL THE TIME and even for a beauty junky that's too much. The sales culture made it difficult to really spend time with customers cause you were thinking about your next sale. And the advisors are cutthroat. I was good at making my goals but it's just stressful, long hours, and not a good work life balance. My Lancome AE and coordinators were great, very caring and approachable. Overall Lancome is a great company. I freelance now and I love it!
I was a part time beauty advisor at herbergers (Former Employee) – Brainerd, MN – June 14, 2017
Working for lancome itself is great. Fun company thats growing fast. But if your working inside baxter herbergers your more working for herbergers. You get a bunch of 4 hour shifts 6 pm-10 or 5pm-9 hours like that you wont "make goal" they care more about money and you getting people to open up there credit card then anything.if you were to just work for lancome itself this job would be amazing! Sadly herbergers is really ruining it for them.
You get to try new products, your bosses from lancome are amazing
Working at the baxter herbergers is awful, bad hour, they make you stay past your shift to help with store clean up, nuthing to do with cosmetics
Territory Sales Manager (Former Employee) – San Diego, CA – April 21, 2017
Great pay and benefits. Always changing environment. If you can handle that, you will enjoy it here. It was fun to work here as they hire like minded people, but I worked here doing a time of change and lay offs, so it isn't that secure. I still would recommend the company as they were very good to me with my severance, and it is a huge company and many divisions to choose from.
The company's do not care about there employees , just sells , opening credit cards not enough training , not that concerned about educating BA, just sells opening credit cards not enough staff , would not recommend this company
beauty advisor (Former Employee) – Tacoma – August 25, 2015
Lancomè has some nice products, I didn't feel comfortable selling everything, because I did not believe in all of the products. The atmosphere is okay, it's not always about empowering women it's about making your sales goal and recommending more products to make your sales goal. I met some incredible customers who were duped into believing Lancomè products were number one, when most people just purchase items when the they had gift going on. If you work for Lancomè be prepared to sell even when your being natural with a customer, be prepared for long hours, giving up every weekend, wearing all black, being around all women who mostly gossip. I will say I love my Hynose Drama mascara that is a product I can't live without!!!!
Beauty advisor (Former Employee) – North carolina – August 22, 2015
Upper levels unorganized,, poor training, stressful. Poor support from management. Must work holidays. A lot of phone calling back to back, hunting down women in store to try product, which most women dislike.