L.A. CARE HEALTH PLAN Employee Reviews

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1.0
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Living proof the Peter Principle exhists
Nurse (Current Employee) –  Los Angeles, CAMarch 16, 2019
Those in management positions lack the fundamental knowledge to do their jobs. Rather than being true leaders, they play the game of pass the buck and pass the blame which results in poor scores during State, Federal and National audits. Requests for training go unanswered. Managers have poor communication skills and rarely respond to calls and emails. At one point, an otherwise sweet and hard working employee was pushed to their limit and threatened to do harm to their manager and director. This is a symptom of a condition that runs throughout the organization. Work place bullying among managers and "leads" runs unchecked. The organization is hemorrhaging staff but is to ignorant and arrogant to care. Because staff are quitting at what should be alarming rates, those remaining are assigned the job of three FTEs and are not provided training to perform any new assignment. The Organization cannot retain "good" managers for more than a year. With the current management in place, it is only a matter of time before either the State, Federal or National organizations shuts the place down. Telecommuting used to be permitted but, due to increase in micromanagement, it has essentially been removed as an option.
Pros
"free fruit friday"
Cons
Too many cons to list (see above)
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5.0
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Great Company
Case Management Care Coordinator (Current Employee) –  Los Angeles, CA 90017March 14, 2019
Working at LA Care is really great and competitive. company has great benefits, cool management and lots of room for growth. I highly recommend this company.
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4.0
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Positive work environment
Clinical Pharmacist (Current Employee) –  Los Angeles, CAMarch 13, 2019
Your coworkers are your friends at work. Management stresses open door policy and keeps to it - literally, all their doors are always open and you can walk in at any time to talk to them.

Management is friendly and really wants to get to know each individual as a person. They make the work environment very comfortable to be in and are flexible with scheduling - as long as you get your assignments done.

Lots of meetings, but doable as long as you know how to time manage. There are high stress times, however, these don't last long.
Pros
Friendly work environment, management is easy to approach, great learning environment
Cons
Downtown traffic
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3.0
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Overall Good Organization NOT as Good as it was in the past
(Do NOT wish to Disclose (Current Employee) –  Los Angeles, CAFebruary 21, 2019
Current Leadership does not let the mission of the organization drive the organization as it use to before. This use to be a great work place but the current leadership is wasting resources, driving the organization in the wrong direction, and loosing good well experienced employees.
Pros
Good Company
Cons
Bad Leadership
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5.0
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Great learning experience
CSR - Customer Service Representative (Current Employee) –  Los Angeles, CAFebruary 14, 2019
Great learning experience in the healthcare field great pay and benefits - PTO/ must be able to do alot of overtime - and adapt to buisness needs - not a hard job just alot of dedication
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3.0
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LA Care is alright place to start
Member Service Representative I (Former Employee) –  Los Angeles, CAJanuary 31, 2019
LA Care is a good to place to learn about the Medical and Medicare Program. Too many overtime given and sometimes work on Saturdays, Sundays, and even holidays.
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4.0
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La care
CSC Lead Quality Auditor (Former Employee) –  Los Angeles, CAJanuary 15, 2019
LA Care was a good advancement opportunity for me in further expanding my knowledge. LA Care does lack in training materials and proper direction from Management.
Pros
Environment, pay
Cons
breaks, training, management, clear direction
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4.0
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Good Place to Work
Enterprise Organizational Change Lead (Former Employee) –  Los Angeles, CAJanuary 13, 2019
Wonderful opportunities to learn, grow and advance quickly through a fast growing and maturing organization. Great place to work if you are good with ambiguity and are self driven toward managing your work.
Pros
Fun and open culture
Cons
Rate of growth is outpacing the processes
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5.0
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productive
Member Services Representative 1 (Former Employee) –  Los Angeles, CADecember 12, 2018
answering calls assisting the members with questions, problem solving, changing members PCP, changing members health plans,calming down the member and advise the member no need for a supervisor i can assist the member.
Pros
free lunches
Cons
no cons
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1.0
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Bad work environment
Member Services (Former Employee) –  Los Angeles, CADecember 10, 2018
Management is awful, and if you report any incidents to HR nothing happens so don't bother. Taking authorized PTO is held against you as far as workload. Pay and benefits are great.
Pros
Benefits and compensation are great.
Cons
Horrible management teams.
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3.0
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Committed, compassionate and determined staff
Director (Current Employee) –  Los Angeles, CANovember 27, 2018
The people are committed to this community and this is demonstrated by their hard work and determination. There is a tuition reimbursement program and staff is encouraged to use this to further their education. The teams are collaborative and want to make a difference.
Pros
Fresh Fruit Fridays, Business Casual Dress Code
Cons
No work life balance
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2.0
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Good Company Overall
Customer Solution Representative (Current Employee) –  Downtown Los AngelesNovember 23, 2018
Great pay and benefits, these are the only positives. Unless your a supervisor your input never matters. constantly micro managed. always also accused of doing things that you never did with no proof either.
Pros
Good pay and Benefits
Cons
Micro Managed
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4.0
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Great place to work
Claims Recovery Clerk (Former Employee) –  Los Angeles, CANovember 16, 2018
Learn many new skills, great office moral, management was great. Training and location was exceptional. Many incentives for employee's that went above and beyond.
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2.0
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Not what it used to be
Compliance (Former Employee) –  Los Angeles, CANovember 13, 2018
It is not the place I enjoyed coming to and working at for years. It is one of the largest organizations serving the underserved populations of Los Angeles County, but the new executive leadership takeover has caused tremendous turnover at all levels and not for the better.
Pros
Pay/Benefits
Cons
Invasion of east coast executive cronies. Mass exidus of legacy employees.
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3.0
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Ok Place to work
Analyst (Current Employee) –  Los Angeles, CANovember 13, 2018
Great work/life balance.
High turn over in employment. Often good employees leave the managers that did not how to take time to appreciate their work.
Great place to learn and networking. Most of the employees are kind and helpful.
Pros
free yoga and trainers
Cons
Ok
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1.0
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Not Recommended
Senior Financial Analyst (Former Employee) –  Los Angeles, CANovember 12, 2018
Director of Medical Payments micro manages and treats employees badly.. unless you are part of her "circle" youre SOL.. plus she has lackies who cant wait to give her gossip. HR really has her back. If you notice.all negative management revoews are about her.
Pros
Flexible hours
Cons
Management
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2.0
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Good compensation, poor management
Director, Business Development/Sales (Former Employee) –  Los Angeles, CANovember 4, 2018
A good rung on the ladder of career experience with decent income. there is a lack of vision in following the mission statement. Leadership position available to friends and acquaintances with a lot of unqualified individuals in leadership roles which results in poor decisions.
Pros
Compensation, Education reimbursement
Cons
Vision, pack of consistent direction, poor human resources support
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5.0
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5 years at LACare
Medicare-SNP Care manager (Former Employee) –  Los Angeles, CANovember 4, 2018
A receiverd a world of knowledge at LACarr. Most of my 5 years I had a great manager , the last year I had a new manager the help was terrible, the turnover after all the teachersing they would leave and it did make me a better Nurs
Pros
Removing, not micro managed, and exrenpme help from my first supervisor
Cons
Being bussed to office each day and then finding a job 1055
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5.0
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Great Place to work
Call Center Lead (Current Employee) –  Los Angeles, CAOctober 19, 2018
LA Care is a great place to work. Right in the middle of DTLA. The people are friendly and work hard for our members. The management is fair and are there to help you succeed.
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3.0
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Great Benefits
Coordinator (Current Employee) –  Los Angeles, CAOctober 15, 2018
Good benefits and great diversity in the work-environment. Fit4Life program is my favorite and the great discounts to local gyms to promote health and wellness.
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Overall rating

3.3
Based on 155 reviews
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3.2Work/Life Balance
3.6Compensation/Benefits
2.9Job Security/Advancement
2.7Management
3.1Culture

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Diversity Score
TOP15%
In the Top 15% of similar size companies

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