L.A. CARE HEALTH PLAN Employee Reviews

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4.0
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Good place to grow and learn
Workforce and Education Supervisor (Current Employee) –  Los Angeles, CAJune 14, 2018
L.A. Care is a good place to grow and learn. Although it is constantly changing and growing the opportunities for advancement are there and you can really feel good about the mission of the organization.
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2.0
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A typical day at work
current employee (Current Employee) –  Los Angeles, CAMay 30, 2018
It's another organization to work for. Nothing terribly exciting to say and just waiting to see changes in the health care arena and pipeline over the next few years.
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4.0
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Over all good place to work
Manager, Business Intelligence (Former Employee) –  Los Angeles, CAMay 14, 2018
In downtown hard to communte. Working conditions are good.
Too many meetings, projects take longer due to many unessary meeting. For manager there is a too much paperwork.
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4.0
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Typical Day at Work
Department Administrative Assistant (Current Employee) –  Los Angeles, CAApril 30, 2018
Fast paced -
Lots of meetings
Organization Skills required
Effective communication required
Interdepartmental Follow up is necessary
Sitting most of the day - Must be comfortable with computer work
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4.0
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Fast pace environment with Mentors there to help you
MEMBER SERVICE (Current Employee) –  Los Angeles, CAApril 9, 2018
answer 60 calls per day, find resolutions, file Grievance and Appeals, changing doctors for patients per their request, explain the benefits of their insurance plans, what it covers and what is not covered. Assist with Prescriptions overrides, also assisted patients with Authorizations that are pending status. The hardest part of my job was being hard on myself because I want perfection. The most enjoyable part of the job, was talking to members of all ages, and different cultures and disabilities and to be able to help them out and guide them in the right direction to get the help they need made me feel like I saved their life Physically and Mentally.
Pros
Great pay with Great benefits
Cons
No opportunity to grow within the company
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3.0
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Lacking strong leadership
Appeals and Grievances Coordinator (Current Employee) –  Los Angeles, CAMarch 30, 2018
Workplace culture: Pay is adequate, Stressful, favoritism is rampant

Management: lacking strong leadership

Hardest part of the job: no open door policy

Benefits: Good to excellent
Pros
good pay
Cons
lack of communication
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5.0
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Great mission
Department Assistant (Former Employee) –  Los Angeles, CAMarch 29, 2018
Company and people are mission driven. If you are looking for company where you can make a difference come to LA Care. Great people at all levels of the company - joining make positive is like joining a family and everyone is supportive of each other and has a great time together.
Pros
culture, enivironment
Cons
slow paced
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1.0
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Poor IT Manager
IT SERVICE DESK SUPERVISOR (Former Employee) –  Los Angeles, CAMarch 24, 2018
LA Care has very poor structure and management in their internal IT department. I would not recommend it and parking is expensive and difficult to find.
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3.0
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Inequitable work distribution among departments
Senior Program Specialist, CME Program (Current Employee) –  Los Angeles, CAMarch 6, 2018
My role as Senior Program Specialist is extremely stressful with heavy workload and responsibilities for the organization's CME Program. I am the only staff person taking care of the entire CME Program since September 2014 until current year 2018.
Pros
flexible work schedule
Cons
heavy workload without additional staff support, slow career advancement for some employees
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5.0
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great place
Pharmacy Technician Contactor (Former Employee) –  Los Angeles, CAMarch 6, 2018
great place to work at. The managers left you alone and you worked unsupervised for most of the day. Can take breaks when you want to, weekly meeting where you are included in the conversation. A contract job and the drive was too much.
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1.0
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Not a fun place to work
Project Manager (Advisor) (Former Employee) –  Los Angeles, CAMarch 4, 2018
I would not recommend going to LA Care. It is very disorganized, starting from HR. I wouldn't return or look forward to working with them in the future. I was not a fan of their culture, if you could call it that. There is poor engagement within departments and the entire company.. There is a poor work/life balance as well.
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2.0
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Poor process and guidance
Manager of Provider Engagement Solutions (Former Employee) –  Los Angeles, CAFebruary 19, 2018
Poor operational processes with lack of interdepartmental communication and cooperation. High employee turnover which points to the need for exit interviews and analyses of process improvment.
Pros
benefits
Cons
disorganization and poor processes
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4.0
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Upper Management
Training and Education Specialist (Current Employee) –  Los Angeles, CAFebruary 15, 2018
Great place to learn and to further your career because of the room for growth. Upper management sometimes does not provide a clear vision/expectations for the company which causes a lot of delay and unnecessary confusion on major projects and implementations.
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4.0
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Quick paced work. Good teammates!
UM Auth Tech (Current Employee) –  Los Angeles, CAFebruary 10, 2018
The daily train commute to downtown Los Angeles is hard to do. I enjoy the work and the opportunity to learn new functions in the department but I am looking to convert to a full-time job.
Pros
Great teammates
Cons
Lon
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5.0
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Fast paced productive company
Claims Quality Control Examiner (Current Employee) –  Los Angeles, CAFebruary 7, 2018
LA CARE is a great place to work...great benefits as well as great management that encourage the employees to learn more and move up in the company. The most enjoyable part of the job is the team work.
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5.0
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Thanks for servicing the underserved
Consultant - Manager, Provider Network Operations (Former Employee) –  Los Angeles, CAJanuary 29, 2018
Happy to have this Health Plan and its continued dedication to a population of individuals often forgotten.

Thank you to the entire care network of professional that give and do more.
Pros
Founded out of need
Cons
More specialist needed
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4.0
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If you are liked it will go good
Member Services Quality Reviewer (Former Employee) –  Los Angeles, CAJanuary 6, 2018
With LA Care it is a typical work day where hours must be met must be there on time and absence or frequent absence is frowned upon. If management there likes you they will work with you but if you challenge them they will not like you. And your opinion
is not valued
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4.0
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Great Learning enviorment
Manager of Medical Management (Former Employee) –  Los Angeles, CANovember 27, 2017
At the time the company was going through many changes as well as the healthcare industry. I had a very supportive team, although I worked in a department that is heavily impacted by changes in the industry, therefore the work hours were long.
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2.0
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productive
Compliance Program Integrity Liaison (Current Employee) –  Los Angeles, CAOctober 8, 2017
A typical day at work is going to meetings which sometimes are enjoying. I am able to work with different departments on different projects and am I able to provide training to new hires.
Pros
good benefits
Cons
poor managment
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5.0
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Awesome
Board Committee Liaison (Current Employee) –  Los Angeles, CAOctober 5, 2017
Love working here! Will recommend everyone to join this organization. A lot of opportunity for growth. Great upper management who want to see you grow within your healthcare career.
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Overall rating

3.4
Based on 68 reviews
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3.2Work/Life Balance
3.6Compensation/Benefits
3.1Job Security/Advancement
2.7Management
3.3Culture

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