Dental Hygiene Intern (Former Employee) – San Jose, CA – September 13, 2018
This position was an intern position to get us in the door, and to get students confident in that they will do for their career. Only for experience.Overall, I believe experience needs to start somewhere.
Staff (Current Employee) – New Mexico – August 21, 2018
Unfortunately the behavioral health side Is very poorly managed. The staff members are leaving and nobody asks why. Top management is. Arrogant and rude controlling and punitive . Would I recommend that anybody goes there for services (No) 😩. They treat the clients like numbers and the staff workers like cattle .
Working with supportive coworkers helps’other than that you have to survive
Poor Management punitive environment and not working as a team
Front Desk Receptionist (Former Employee) – Phoenix, OR – July 17, 2018
An enormous lack of direction and detail from leaders.Outdated materials,and immunizations; failed documentation on expired and immunization usage. Patient documents were not handled according to HIPPA guidelines and patient privacy was compromised.These guys don't have to abide by the rules? Interactions feel scripted and conflicts handled as if dealing with children.
Community Health Worker (Former Employee) – Phoenix, AZ – June 5, 2018
This organization started out as a clinic for migrant workers and provided much needed services for the community. La Clinica now is centered more so in Mental Health and has the mindset of what they believe is best for patients vs. what they actually need.
Associate dentist (Former Employee) – Medford, OR – May 31, 2018
The company originally paid by experience but changed to number of patients per day and it became just another corporate dental clinic. There was a new facility that was beautiful but it was like a dental school with the number of new graduates and the design and construction. I was a very experienced dentist and was sent to the old office (10+ years old) where everything was breaking and nothing was supported.
If you got to work in The new clinic it was nice
Hours, pay, Director, cuthroat environment, too many patients per day (paid by number of patients seen).
Good entry level jobs, little room for advancement
HUMAN RESOURCES (Former Employee) – Medford, OR – May 24, 2018
La Clinica, like any company, had it's pros and cons. They do support work life balance with flexibility, however, they tend to make rash hiring and financial decisions. There is little room for advancement in this company.
Clinic Manager (Current Employee) – Vallejo, CA – April 6, 2018
Poor management skills from site and regional for Solano County company on a downhill spiral in the past 2 years. No follow thru when problems arise and would blow staff off daily when need things taken care of . Management was very good at putting the blame on others for their lack of taking care of important business.
Loved all providers who worked hard for their patients
Front Office Coordinator (Former Employee) – Sunland Park, NM – March 12, 2018
I would open the clinic with clerical and medical staff arriving at 8:00am. Physicians and nurses work great together to provide patients with the best care possible. Providers are always warm and welcoming. My staff and I had the opportunity to provide front office support to patients and providers by greeting and checking in patients in a timely manner, verifying insurances, processing tasks such as referrals and prior authorizations. We also, made sure patients did not have to linger in the waiting room for check out, continuous steady flow was the goal. My team was divided into three: medical, dental, and school base clinic.
Community Health Worker (Former Employee) – Medford, OR – January 26, 2018
Although the work was rewarding, there was also a severe lack of advancement opportunities and La Clinica has slowly been heading in the wrong direction of what patients actually need vs. what they think the patients need.
Registered Nurse (Current Employee) – Oakland, CA – October 22, 2017
A vital part of our community serving low income, immigrant, and other marginalized communities. The pay is not great compared to other acute care organizations but this is not acute care and this mission needs to remain sustainable. You do not work graveyard or weekends here. Paid holidays off. A work culture that celebrates diversity and social justice. A great training ground for new graduates and long term opportunities for those who value work life balance over higher paid grueling Bay Area positions. Probably best for households on a dual income. Overall excellent place to work if you’re good at living within your means.
Flexible schedules, good management, honorable work, cultural diversity, ongoing training
Lack of trainied managerial staff, favoritism , discriminatory work environment, no respect for union protected employees
Provider (Former Employee) – Bay Area, CA – August 18, 2017
My opportunity to provide compassionate, high quality medical care to the often underserved while representing La Clinica was a Gift. One that must be received on a purely personal level between me and the community I served. I am a better, kinder, more focused and qualified professional because of it.
I was employed with LaClinica for well over a decade and despite my qualifications, excellent performance, generation of revenue (numbers and dollars were more important than "La Raza" in the latter years of employment), loyalty and mission statement personified, I was defamed amongst and by my peers and still I set standards for services. Throughout pay scale freezes lasting several years, remaining loyal to the mission. I was asked to train new employees with the same job description, hired at a next level pay grade in the required knowledge/skill base to meet rrquired standards. Deemed sub-competently qualified at a performance review for a job description/standards I created but still required to train new hires. Key projects were often assigned to newer employees of same title with less experience that sought my input to complete the task.
Frequent turnovers in site management, lack of managerial training, disconnected middle and upper management lead to low moral within a the team of individuals that exceeded all written expectations of job descriptions. A team that set the standards/protocals for performance, effiecncy and quality of patient care department wide.
So much more that could be said...
The joy I received in witnessing individuals reachmore... maximum potential regarding self esteem, growth, achievement will never be reduced. Unquestionable.
La Clinica as a whole needs to appreciate and elevate all of the employees that are present each day. Promote from within not based on nepotism but merit, dedication, skill.less
Poor management, favoritism, lack of respect for unioni
Bob Hope (Former Employee) – Medford, OR – January 16, 2017
I enjoyed my time there, but I could see problems under the surface. The senior leadership was mostly friends or promoted through the ranks. They still treated the place as a 50 person mostly volunteer company. When I left it was pushing 400 people. They had no idea how to manage a company that large and it showed. They did not treat their employees well, unless you were friends with senior leadership or a doctor. Slow to compensate the lower rungs of workers, but still expecting above and beyond. I haven't seen a turn-over like that since I worked in a call-center. They will also fire you instead of laying you off to save money. (Oregon is an at-will state, so they do not need to give you are reason.)
So what was good? It was nice to work towards the betterment of my community. I love giving back to my neighbors, even if I was under compensated. Honestly that was worth more to me then the money. The gross mismanagement was what eventually lead to my leaving.
The lower level management was great, Lots of team building, Worked to help the poor and migrant workers, Medical Benefits start early than most places
Terrible compensation (start you at 80% of the average for your position), Poor senior leadership and direction from the top
Phlebotomist (Current Employee) – Medford, OR – October 6, 2016
Overall, I love the clinic I'm in. Out of the 6 La Clinica's, I would put the one I'm in at the top in terms of my love of the patients and my great co-workers. That being said, the benefits are less that good, the compensation even worse and the structure for having the ability to advance in pay is in no way related to job performance, patient relationships, dependability, integrity or customer service. These are the things that should be important and these are the areas in which I believe I excel.
Incredible patients, great team of co-workers and a perfect schedule.
Terrible pay, mediocre (at best) benefits, increasing workload with no compensation.
Dental Assistant (Former Employee) – Medford, OR – October 5, 2016
I enjoyed every minute I worked at La Clinica. The staff are exceptionally nice and thorough, and they provided healthcare to everyone in need. Exactly the kind of care I want to see other clinics providing.
Paid meetings, free lunches, promotional tier work, etc.
disorganized breaks, hefty workload as a dental assistant (if you can handle it)
Medical Assistant (Former Employee) – Saint Paul, MN – May 8, 2016
I really like they help people with no insurance at reasonable cost.
First time as medical assistant to work with Latin people as co-workers. I never thought it was going to be so hard for me, I am a perfectionist it was hard for me to listed to my co-workers and supervisor never appreciate that skill.
Staff at Casa del Sol, La Clinica have a calling to serve this community
Behavioral Health Clinician (Current Employee) – Oakland, CA – October 18, 2015
I have worked at Casa del Sol, the mental health clinic of La Clinica de la Raza, for 16 years. Some of the best people I have met in my life are/were either clients or staff at La Clinica. We serve the most endearing and grateful community. Despite the many challenges of community mental health, I consider myself lucky to have been given the opportunity to work here. I am encouraged to use my talents, follow my passion and dreams and grow as a professional. Yes, more money and less paperwork would be nice, but living a life with purpose, surrounded by a superb and genuine group of friends, and impacting people's lives through caring and respectful services, makes it all worthwhile.
Dedicated, friendly and professional staff, grateful clients