Lacrosse Footwear Employee Reviews for Customer Service Representative

Review this company

Job Title

Customer Service Representative4 reviews

Location

United States4 reviews

Ratings by category

3.7Pay & Benefits

3.4Job Security & Advancement

4.0Culture

Search reviews

Sort by

Helpfulness Rating Date

Language

Found 4 reviews matching the searchSee all 20 reviews

Great Team, Benefits Could Be Better

Customer Service Representative (Current Employee) - Portland, OR - July 9, 2021

Indeed Featured review

The most useful review selected by Indeed

Great supportive team, but pay and benefits need to get way better. Manager and sups care and the products are awesome. Definitely favoritism for advancement and can be a bit of a “good old boy” team but they’re working on it.

Pros

Team support, leaders

Cons

Pay, benefits

Was this review helpful?

Great experience

Customer Service Representative (Former Employee) - Portland, OR - September 4, 2019

Great place to work to develop people skills and talking on the phone with customers. Good benefits. The office is far from portland but it is easy to get to.

Was this review helpful?

Lacrosse Footwear insights

Based on 13 survey responses

What people like

Clear sense of purpose
Feeling of personal appreciation
Inclusive work environment

Areas for improvement

Fair pay for job
Overall satisfaction

Loved working here

Customer Service Rep (Former Employee) - Portland, OR - August 30, 2019

The benefits were great, and I loved the product, which made it easy to promote it. It was a friendly and relaxing work culture. They had a gym, and a kitchen, which was nice.

Was this review helpful?

Great work-life balance, lots of opportunity to grow within the company, interesting work, positive atmosphere, open to new ideas

Customer Service Representative I (Former Employee) - Portland, OR - March 24, 2017

For nearly two years I worked in the Customer Service department helping both consumers and retailers over the phone and through email. I thoroughly enjoyed working here! There were great benefits - medical, dental, vision, 401(k), bonuses, travel opportunities, cross-departmental training, growth opportunities, a lunchroom, an onsite gym, a ping-pong table, and opportunity to work in other departments (ex. shipping, returns, or retail outlet). I had a lot of fun at this company and learned a lot. It was also rewarding and entertaining to help our customers and develop relationships with them! We were on the phone all day, but had time to be off the phone to enter customer orders - to do data entry.