Medical Receptionist/ Medical Assistant (Current Employee) – Hayward, CA – April 5, 2018
My position as receptionist included 6 line phones, check in and check out, scheduling, DME auths, PT and Aqua Therapy auths, checking faxes and voicemails, verifying insurance, collecting balances and copays, maintaining the schedule on a timely manor, and medical records. I occasionally assisted in the back office as a Medical Assistant since I had gone to school for it. The staff are wonderful to work with, and the patients can be a handful but very delightful to work with at times. I have to say I will miss the staff and patients very much. You need to be a compassionate person yet assertive.
MA (Former Employee) – Oxnard, CA – February 26, 2018
Fast pace no training Management. Very poor Hostile staff Upper management Is very rude Not family oriented Poor quality medical treatment to patients Preferences amongs staff management Doctor poor patient service
Billing (Former Employee) – california – February 21, 2018
Hostile environment, nepotism is very prevalent. Most people were hired in by family members or friends with no medical experience. Unfortunately, management was very unprofessional with very big egos.
Medical Assistant (Current Employee) – visalia/lemoore – March 8, 2017
We work together and we are like one big family.A tipcal work at lAGS is getting things ready for the next day,we like working together,when someone needs help we are there to help. They are all really nice.I learned that not all patiens are the same and we have to treat all of them the same it doesn't matter what there condition is.The hardest part of the day is when patiens get mad and they are sreaming and you have to know how to com them down.