Lake Austin Spa Resort Employee Reviews

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Not worth the drive/compensation
N/A (Former Employee) –  Austin, TXApril 23, 2018
The turnover rate is the worst I've seen of any other place. Management is disorganized and unprofessional. If the constant feeling of incompetence wasn't enough, the bad pay should keep you from working here. The views are not worth it.
Cons
Expensive benefits, underpaid and over worked.
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Not Upwardly mobile
Server (Current Employee) –  Austin, TXApril 4, 2018
Usual work place day to day. See new faces all the time because the turn over rate is so high, so you meet a lot of new people. Also a lot of new General Managers
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Might be the right fit for some, not for most
Groundskeeper (Former Employee) –  Austin, TXMarch 7, 2018
Unorganized, poor communication, un-friendly work culture. One of those places you dread going in to work at. Certainly the most alienating workplace I've been at.

The high turn-over and grumblings from employees is a sure sign of a troubled work environment.
Cons
Poor benefits
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Poorly Managed
ASSISTANT F&B DIRECTOR (Former Employee) –  Austin, TXJanuary 28, 2018
The GM at the time was very poor at management and very stressful to work under. That being said they have since replaced that individual. The salary was competitive but the benefits were awful and extremely expensive.
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When I worked there in the 1990's, people were fired every month.
Massage Therapist (Former Employee) –  Austin, TXOctober 6, 2017
There was no sense of job security or support from management when I worked there in the 1990's. My manager stated that she enjoyed firing people. She fired at least one person every month.
Pros
Beautiful environment.
Cons
Back to back clients. Very strenuous work.
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My life at the Spa
Dallas Based Director of Revenue Management (Current Employee) –  Austin, TXMay 31, 2017
I would love to tell you we drank green tea and had massages every day however that was not the case. Destination Spas is a pretty intense market segment. Not having a huge corporation help to help we are on our own. Which has its good points and bad.
Pros
Beautiful Surroundings
Cons
Open 24/7
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Overworked
Cook (Former Employee) –  Lake Austin, TXMarch 19, 2017
It's definitely not a good job to have as far as keeping up with the cost of living. I worked in the kitchen and things were never organized. Lack of communication and staff.
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Hospitality
Resort Associate (Current Employee) –  Dallas, TXFebruary 1, 2017
If you have a passion for the hospitality industry this is a good job. Long and awkward hours, decent pay considering industry comparisons. Small company, but beautiful place to work.
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Scenic location on lake Austin, beautiful sunsets
Art Instructor (Current Employee) –  Austin, TXJanuary 25, 2017
Comfortable and roomy, beautiful location and huge garden to explore while watching the sunset. Water activities, great spa amenities, yummy food and very knowledgeable staff. Texas wine is available.
Pros
Uplifting atmosphere
Cons
Bit isolated
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Challenging but a great learning experience
Guest Service Representative (Current Employee) –  Austin, TXAugust 2, 2016
Lake Austin spa resort is a unique opportunity to grow in the hospitality industry. A typical day includes a lot of hands on communication with guests but also other co workers. Everyone is enjoyable for the most part and at the end of the day everyone does the best they possibly can to take care of the guests. The benefits of spa treatment discounts, the gym, health insurance and frozen yogurt daily are a plus to the job.
Pros
Discounts on spa treatments, access to the gym facilities and frozen yogurt
Cons
Common hectic days, Often not tipped on luggage
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No raises, you work all mayor holidays
Cook (Former Employee) –  Austin, TXMay 18, 2016
It's a beautiful place to work, easy job, but you won't ever get a raise, and you won't have any perks as they seem to offer you ( you can only use the tiny gym and the indoor pool, not kayak on the lake, not the outdoor pool ) so not worth the commute. Friendly coworkers, and that's it.
Cons
Healthcare
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The View Makes It Worthwhile
Locker Room Attendant (Former Employee) –  Austin, TXJanuary 7, 2016
Locker room assistant is an easy but tiring job. It never gets old how lazy and gross people can be. Managers say they'll work with you only if it continues to benefit them and the company. Some coworkers were friendly, others were straight up cold. It is easier to work alone then to split the work with a coworker; it also makes time go by quicker.
Pros
view, benefits
Cons
management, distance
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A job, not a career
Reservation Sales Specialist (Former Employee) –  Dallas, TXJuly 28, 2015
An okay job, not a career. Management could really be improved, no one seems to know what they are doing, or what is going on.
Pros
Beautiful atmosphere
Cons
Poor managament
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Not worth the commute or pay
Server (Former Employee) –  Austin, TXJune 30, 2015
The staff is really friendly and the scenery is really nice to be surrounded by. The commute, no matter what, will be more than 25 minutes, unless you live in Steiner Ranch. However, it's not very organized and isn't a structured environment. The owners don't want to pay their employees more than 10$ or 12$ an hour(which is 10$ for most positions), and you don't get quarterly or yearly raises, even after 5 years. Also, the waitstaff does not include any bussers/hosts/bartenders, so they greet and bus their own tables while still making half the food the guests order, and they still operate on a paper ticket system.
Pros
free lunch, free frozen yogurt.
Cons
Commute, low pay, doing 5 peoples jobs, paper ticket system, etc.
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Beautiful place to work
Groundskeeper Maintenance (Former Employee) –  Austin, TXMarch 17, 2014
A good place to work. The pay was minimal and some of the co-workers were backhanded.
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World Class Spa, beautiful setting
Server/prep cook (Former Employee) –  Resort kitchenJuly 8, 2011
I loved talking and relatingto all the guests, a very fun place to work
Pros
the guests
Cons
no upward mobility
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Overall rating

2.7
Based on 17 reviews
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Ratings by category

2.8Work/Life Balance
2.6Compensation/Benefits
2.2Job Security/Advancement
2.3Management
2.7Culture

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